Ratings based on 611 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, elevator is noisy

Posted Jan 16, 2015
Cons: Fix the elevator noise.
The only bad part of my stay was that one of the elevators was extremely noisy when traveling up, and the whine could be heard all night long in my room, even though my room was 3 rooms away from the elevator shaft. Someone needs to fix it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Mexico

Nice hotel very well centralized

Posted Jan 13, 2015
Pros: Easy access
Cons: Nice as is
Location: Shopping dinner night life
after a long tiring meeting, I went to hotel, eay check in and nice room. Settled in for a nice nap befor dinner.
Comment from Hotel Management
Jan 14, 2015 by Hotel Manager, Hotel Management
Thank you and we look forward to seeing you again soon. Shehnaz Mehta General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to Uptown Mall

Posted Jan 13, 2015
Pros: This is a very nice upscale hotel that is close to the Uptown Mall.
Cons: It would be nice of the eggs were moister and hotter. Otherwise, I would change nothing.
Location: Close to the Uptown and Coronodo Malls.
This is a very nice upscale hotel that is close to the Uptown Mall. Very nice facility. Came for business and stayed an extra day. Definitely would stay again.
Comment from Hotel Management
Jan 14, 2015 by Hotel Manager, Hotel Management
Thank you Shehnaz Mehta General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wiesbaden, Germany

Fantastic location

Posted Jan 3, 2015
Pros: Location
Cons: Pricing seems to be a bit high based on how many hotels are in the area.
I have stayed at this hotel twice now and have no regrets. The staff is helpful and the hotel is located next to all the shopping and restaurants you can ever want. The rooms are nicely appointed and clean. Very nice workout room with cardio equipment for those of you that like to workout when you are on the road.
Comment from Hotel Management
Jan 6, 2015 by Hotel Manager, Hotel Management
Thank you for being a loyal customer. Happy New Year and see you again soon. Shehnaz Mehta General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2014
Pros: locaton to Uptown shopping
checked in, slept and left. ...........................................................................................................................................
Comment from Hotel Management
Dec 29, 2014 by Hotel Manager, Hotel Management
Thank you Shehnaz Mehta General Manager
Comment from Hotel Management
Dec 29, 2014 by Hotel Manager, Hotel Management
Thank you and see you again soon. Shehnaz Mehta General Manager
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom So. Calif.

Posted Dec 7, 2014
Location: The outside mall was across the street, along with excellent places to eat.
We had an enjoyable time staying at the Hyatt Place. The room was well appointed and very clean. The hotel staff was friendly and answered any questions we had.
Comment from Hotel Management
Dec 8, 2014 by Hotel Manager, Hotel Management
Thank you for your kind comments and we do appreciate your business. Take care Shehnaz Mehta General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to all things ABQ

Posted Dec 2, 2014
Clean hotel and close to ABQ Uptown. Very affordable and everyone was nice
Comment from Hotel Management
Dec 8, 2014 by Hotel Manager, Hotel Management
Thank you for your kind comments and we look forward to hosting your stay with us again. Shehnaz Mehta General Manager
3 out of 5
by A verified travelerfrom Chicago

Okay - some issues

Posted Nov 6, 2014
Good location close to Uptown and Coronado Malls. Rooms are fine - Hyatt Place has more room and a standard hotel room. Breakfast buffet okay for choices but hot food could be hotter. Both times I've stayed here had trouble with the TVs. Staff not very responsive to getting issues fixed. Maid never showed up one day to clean the room. Elevators are very very slow.
Comment from Hotel Management
Nov 17, 2014 by Hotel Manager, Hotel Management
Thank you and we will take care of the issues you mentioned. Shehnaz Mehta General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

perfect getaway

Posted Oct 27, 2014 on Hotels.com
The room was beautiful and comfortable. It fit my spouse and I perfectly, we were in a perfect location for shopping, dining & leisure. I loved it and will be back again.
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Thank you for your kind comments. We look forward to seeing you back at the Hotel soon. Sincerely Shehnaz Mehta General Manager
4 out of 5
Recommended
for Couples
by Josephfrom Ignacio Colorado

thanks

Posted Oct 25, 2014 on Hotels.com
Always enjoy my stay at the Hyatt. . I only hope they fixed there elevator ha.. that was my issue during this particular visit.. getting to and from my room having to wait cause only 1 was working
Comment from Hotel Management
Jan 3, 2015 by Hotel Manager, Hotel Management
Thank you for your comments. Sorry about the elevator issue. Shehnaz Mehta General Manager