Ratings based on 1,189 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby Kate from Phoenix
Good enough for one nightPosted Mar 8, 2014
Pros: I didn't get a chance to try out the continental breakfast in the morning, but it appeared to be a nice restaurant. Easy to navigate through the hotel
Cons: Cleaning of the room, and making sure to accommodate guests as best as possible, without the threat of being in a bad room if you choose not to upgrad
Location: This hotel is located right by the center of Albuquerque, which made it generally pretty easy to find a place to eat and hang out if you wish
The staff at the hotel were accommodating, but tried to get me to upgrade into a more expensive room "considering the rate I got from expedia." They warned me that my room would be very noisy, because it was situated right by a block of rooms taken by a bunch of high school kids. I was only there for one night, so I didn't think it would matter. The door into my room has a slit at the top that peered out into the hallway, which wasn't able to block out much of the noise. Once I get into the room, it was clear that it was not cleaned all the way: the garbages were still filled with garbage, toilet paper wasn't refilled, and it appeared dirty. Other than these things, the room was good enough for just me for the one night.
by A verified traveler
YUCK!!!!!Posted Mar 8, 2014
Cons: SERVICE AND CLEAN THE ROOMS!
Location: OK LOCATION.
The shower and sink had previous guest's hair all over! How the maids could miss them is beyond me! One of the hairs was over a foot long! So, I have to wonder......did they really miss the hairs or did they clean the shower at all??? Who knows what was cleaned and what was not? Also had drunks everywhere and kept me up from 2 am to 3 am. I will never stay there again!
for Everyoneby Miguel from Taos, NM
Nice hotelPosted Mar 6, 2014
Nice hotel, good staff, great breakfast. would recommend to anyone staying in the Albuquerque area. Will definitely stay again
for Familiesby A verified traveler
Good, relaxing weekend getaway.Posted Mar 3, 2014
Pros: The pool and hot tub.
Cons: It showed a little wear and tear, but for the rate I got, It was good.
Location: Location was great. Right near the Big I, so I could get on I-25 or I-40 quickly.
We had a good time and hotel was good. Had good amenities. Kids enjoyed the pool and I liked the spa. Kids complained the wifi was slow. Rooms were good. Comfortable beds, fridge and microwave very convenient. Was a little noisy, maybe it was just the guests.
for Everyoneby Trujillo Family from Taos N.M.
Amazing Breakfast and Very Comfortable SleepPosted Feb 26, 2014
We had Stayed at the Elegante a few years back and remembered how great the Breakfast buffet was. We were in Albuquerque for the State Wrestling Tournament at the Santa Ana Star Center, it was a good 20-25 minute drive across town but worth it! The room was a bit old but maintained, the beds were super comfy and the Staff was great! Breakfast was so busy, we had to clean our own table but the buffet is awesome! Breakfast food for any appetite.
for Everyoneby Linda from Hobbs, NM
SmokinPosted Feb 23, 2014
Pros: The fabulous free breakfast, very good, not just donuts, but a full buffet
Cons: The description of smoking or non-smoking!!
Location: It was 3 miles from my destination, great location.
would have like to know if they had smoking rooms, or non-smoking rooms. That point was not on the description. In fact, nothing was mentioned until you got your receipt. Don't like secrets!!
for Everyoneby Lindsey from Farmington, NM
Nice placePosted Feb 17, 2014
Pros: The staff was friendly and the swimming pool was nice.
Location: Location was easy to find. Not sure what there was to do nearby. Coronado Mall was just a few minutes away.
Hotel staff was very friendly. The facility and parking lot were nice. Swimming pool and hot tub were clean. There was still a burrito in the fridge when we arrived, which obviously was not our's. The halls also got kind of noisy pretty late at night, probably bar goers returning their rooms. Overall though, we would stay again.
for Everyoneby A verified traveler
Nice hotelPosted Feb 17, 2014
Cons: More Channels for T.V
Loved everything about this hotel, Will definately stay again.
for Business Travelersby NMGal from Las Cruces
Convenient locationPosted Feb 15, 2014
Pros: Nice size and comfortable room.
Cons: The cycling of the heater fan all night was loud and did keep me awake.
Was looking for a decent hotel near the medical facilities that I needed to visit. The included hot breakfast was very welcome.
for Everyoneby Alan from Ruidoso, NM
Nice and quiet, easy locationPosted Feb 13, 2014
Pros: comfortable room and bed, very clean
Cons: attitude of front desk
Location: lots of choices for dining near by
Have stayed here several times, last visit front desk was rude so I guess you always remember the bad instead of good.