Ratings based on 1,872 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Nice hotel fallen to disrepair

Posted Jul 2, 2015
Pool was closed, floors were dirty. Ac was barely functional. This used to be a beautiful place but is in terrible disrepair.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa, NM

Nice hotel, poor check out service & room could be

Posted Jul 1, 2015
Pros: Expedia, and have stayed there 1 time before.
Cons: Customer service (AM) & cleaner room with proper air unit in working condition.
Check in was great and fast. Later in the night the air conditioner was making an awful sound (hard to sleep after that due to the room was hot if you turned off the unit), and the room needs to be vacuumed better. Then to top it off the morning staff (woman) was rude and didn't care or even try to make things better due to some problems with the room. She did not smile, make eye contact and was rude about telling her that the room had some issues.
5 out of 5
Recommended
for Everyone
by A verified traveler from c

Nice comfortable beds. Clean rooms

Posted Jun 30, 2015
Enjoyed my stay. Courteous staff & clean spacious rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel, needs maintenance

Posted Jun 27, 2015
Beautiful rooms. Had to change rooms because of of broken AC. New room had mini-Fridge broken and shower head broken.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good Find

Posted Jun 26, 2015
We were doing a road trip with no prior planning, the night we were approaching Albuquerque we searched the internet and found this hotel. It was a great price and looked good on the website. Everything was great. All we did was stop for a sleep but all was clean and comfortable. Would recommend this one!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2015
A nice hotel and a great location, the public areas are always kept clean. the only area they lack in would be Routine maintenance there were a few things that were broken in the room that were not significant however would have made it a more pleasurable stay security. evidently housekeeping does not clean all the rooms and they are very slow, so don't plan on checking in until after 5pm. The desk staff is friendly and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas NM

Posted Jun 23, 2015
Nice stay were there for a wedding at another location. Roomso are nice and clean king size bed was comfy.
1 out of 5
by A verified traveler

Hotel services were terrible

Posted Jun 22, 2015
Pros: Nothing
Cons: Everything starting with guest check in
Upon arrival I was told that the rooms were not cleaned or ready and to come back in 1 hr and a half. I was also told they would reduce my rate to $59 for the inconvenience. So my family and I left and came back and the room was still not ready. Then we were told they were all out of rooms, after I showed them my confirmation they said they had a room with two beds. I waited there for check in for almost 30 mins. Then I was told we dont have the room you are confirmed for but we can give you two seperate rooms on the same floor. I said no. So they finally gave me a room I had confirmation for. On our way to our room there were Room Service dirty food trays in the hallway. We stayed one night and on check out the dirty food trays were still in the hallway. When I did check out they tried to charge me the full rate and I told them I was suppose to get a discount. Apparently they were telling everyone else they would get a discount as well. After discussion they only gave me a 10% discount. It was a horrible check in process and the staff was rude with attitude.
1 out of 5
by A verified traveler from New Mexico

Horrible

Posted Jun 21, 2015
Pros: location
Cons: more staff to help out, and clean rooms better
Location: shop, and resturants
room was dirty, need carpet shampooed and vacuumed, lady in next room was locked out of her room so she was being loud, waited over 2 hours for a roll-away,
4 out of 5
Recommended
for Everyone
by A verified traveler from Godmanchester

Great place, with real character. Loved the decor.

Posted Jun 19, 2015
Pros: It's individuality.
Cons: Bar prices very expensive, and dining options somewhat limited.
Location: Good opportunity to visit the local Old Town - but be warned, prices are pretty steep.
From the moment we arrived at the Nativo Lodge, it was clear that it was very different to many of the places we had stayed along Route 66. Beautiful, vibrant colours - set off by Native American themes.