Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
73% of guests recommend
3.4 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Good if you're not looking for much

Posted Jun 19, 2014 on Hotels.com
I needed a cheap place to stay while looking for an apartment, and it wasn't the cheapest place, but it is centrally located, the breakfast is really good, and the free wi-fi in the rooms was really helpful. If I had to purchase those as add-on's somewhere else, it would have cost just as much without the convenience. The rooms were clean, although they smelled a bit musty, the desk clerk was nice, and it was generally quiet, even being right off the freeway. I'd recommend it.
3 out of 5
Recommended
by Carl from Redlands CA

Okay place

Posted May 20, 2014 on Hotels.com
Room was clean. Exterior needs some facelift. Window treatments let in too much light for the best night's sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room was very clean. Super comfortable bed and goo

Posted May 9, 2014
Room was very clean. Super comfortable bed and good breakfast. It was conveniently located.The staff is friendly and helpful,we really enjoyed staying here.What more can you ask for.
Comment from Hotel Management
May 12, 2014 by Michelle, Hotel Management
Thank you for your review! We appreciate your comments!
2 out of 5
by Tammy from Arizona

Close to UNM Hospital

Posted Apr 29, 2014
Not worth the price- maybe half the rate at the minimum. Dirty stained carpet leaves one feeling what else is hiding under the sheets. Wouldn't eat sausage patties soaked in grease but bagel was safe. Here during "pow wow" weekend but here to visit mother at UNM Hospital after suffering heart attack.
Comment from Hotel Management
May 12, 2014 by Michelle, Hotel Management
Thank you for your review. I apologize for the condition of the carpets. We have a regular shampoo program at the hotel and may not have gotten to the room you stayed in yet. We do appreciate the comments.
4 out of 5
Recommended
by Rene from Ep

Nice place

Posted Apr 29, 2014 on Hotels.com
Overall I liked the location the staff was friendly and the breakfast was very good. Only thing that I didn't like was the bathtub water faucet wouldn't completely stop the water so I could enjoy the new shower head they installed.
Comment from Hotel Management
Jul 12, 2014 by Michelle, Hotel Management
Thank you for your review. We have had our maintenance department fix the shower facet. We appreciate your comments!
4 out of 5
Recommended
for Everyone
by Will from Oklahoma

Nice and roomy.

Posted Apr 26, 2014
Not at all a bad price for the size of the suite my family and I stayed in. Nice and roomy. Will be staying there again next year.
Comment from Hotel Management
May 12, 2014 by Michelle, Hotel Management
Thank you for your review! We appreciate your comments and look forward to seeing you next year!
5 out of 5
Recommended
for Everyone
by cassi from m

Enjoyed the free breakfast

Posted Apr 14, 2014
Love staying at these hotels. Great pricing. Staff WA great with the kids. And the breakfast was a cool pat of it. Making your own waffles. The kits enjoyed that part
Comment from Hotel Management
May 12, 2014 by Michelle, Hotel Management
Thank you for your review! We appreciate your comments.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Not satisfied

Posted Jan 13, 2014 on Hotels.com
Location of hotel in good but the condition of hotel is horrible, television did not work, paint chipping all over hotel. Not worth the price that I paid for.
Comment from Hotel Management
Mar 22, 2014 by Manager, Hotel Management
Thank you for your comments. In the coming year, we are scheduling many improvements to the exterior of the hotel. We are excited for the changes coming and look forward to unveiling them. We appreciate your comments.
2 out of 5
Recommended
by New Years guest from Albuquerque

Stinky room but great service

Posted Jan 8, 2014 on Hotels.com
We chose this hotel because it was a little bit more expensive then the other hotels in the area. Thus we thought that it would be a little bit better quality of room. The hotel was clean I will give it that. However the room we were staying had a awful sewer smell coming from it. The toilet was leaking and we were forced to switch rooms. The next room was also clean and the smell was gone however there was still a faint smell of sewer throughout the entire hotel. I'm not sure if there was something going on at the time but the smell was pretty pronounced. The staff was very friendly and was very helpful when we asked to switch rooms. Overall the hotel was clean I just hope that they get that sewer smell fixed.
Comment from Hotel Management
Mar 22, 2014 by Manager, Hotel Management
Thank you for your review. I apologize for the smell you experienced in the first room. I have asked our maintenance department to check the seals and gaskets to make sure they are in good condition. As to a smell throughout the hotel, because we have an exterior property, perhaps the city was working on sewer lines near us for the hotel to smell. We generally do not have an issue with smells outside. We appreciate your comments and will make the necessary changes.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2013