Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
80% of guests recommend
3.4 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom colorado

Places to eat within walking distance of hotel

Posted Oct 30, 2014
Very nice hotel and quiet. Hot breakfast in morning
Comment from Hotel Management
Oct 31, 2014 by Michelle, Hotel Management
Thank you for your comments! We appreciate the review.
5 out of 5
Recommended
by A verified traveler

Posted Oct 26, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Michelle, Hotel Management
Thank you for your review!
3 out of 5
Recommended
for Families
by Rick

Posted Oct 14, 2014 on Hotels.com
Comment from Hotel Management
Jan 3, 2015 by Michelle, Hotel Management
Thank you for your review!
4 out of 5
Recommended
for Families
by Donfrom AZ

Needs TLC

Posted Oct 14, 2014 on Hotels.com
Carpet was very bad, furniture and tv definitely need updating. Bed was comfortable. Room was clean except for carpet. Staff was exceptional. Balloon Fiesta was ongoing, staff had muffins and apples in individual bags at 4:30 AM and kept breakfast open until 10:30. If in future they upgrade the facility would stay again, just because of the staff.
Comment from Hotel Management
Jan 3, 2015 by Michelle, Hotel Management
Thank you for your comments. We are in the process of upgrading the hotel, starting with our beds and linens. We hope to be upgrading the furniture and TVs in the coming year. We appreciate your comments!
3 out of 5
Recommended
for Families
by A verified traveler

Make sure your not facing or close to University

Posted Oct 14, 2014 on Hotels.com
We were very disappointed. The stains in the rug were not only noticeable but numerous. The room was facing University Avenue...extremely noisy. We ran the fan all night to help block the noise. Didn't know there was a truck stop across the street. The one saving grace of our stay was the staff.
2 out of 5
Recommended
for Families
by Jonathanfrom El paso

Ok stay

Posted Oct 11, 2014 on Hotels.com
Terrible location. Didnt feel very safe with the surrounding area. The bed was comfortable. Hotel staff needs to learn where things are. They sent my inlaws on a wild goose chase to find a starbucks!
Comment from Hotel Management
Jan 3, 2015 by Michelle, Hotel Management
Thank you for your review. We have some new staff members who are not as familiar with the immediate area as they should be, and are working with them. We appreciate your comments!
1 out of 5
Recommended
by A verified traveler

Posted Oct 4, 2014 on Hotels.com
Lights in room do not work, elevator does not work, outdated tv with bad picture, furniture very worn, breakfast is just ok...not worth the money.
4 out of 5
Recommended
for Getaway With Friends
by Laceyfrom Aztec

Multiple suite room

Posted Sep 29, 2014 on Hotels.com
Rented mulitple room suite. When looking at the pictures of the room before reserving there was multiple chairs. When we got there, there was only the one couch. We reserved for six people but only had sets for three. Besides that good room, bed, free breakfast.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

not impressed!

Posted Sep 4, 2014 on Hotels.com
The surrounding area looks run down...and a large facade of the bldg was in bad need of paint. When we got into our room, my wife went to turn on the water and the entire faucet pulled up away from the counter (water worked tho!). Must say the bed and pillows were very good, however! The stay was bearable overall.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2014 on Hotels.com