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Reviews of Residence Inn by Marriott Albuquerque North

3 out of 5
Residence Inn by Marriott Albuquerque North
4331 The Lane at 25 NE, Albuquerque, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 144 out of 261 reviews" "
Rating 8 - Good. 65 out of 261 reviews" "
Rating 6 - Okay. 26 out of 261 reviews" "
Rating 4 - Poor. 15 out of 261 reviews" "
Rating 2 - Terrible. 11 out of 261 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ALANNA

Liked: Cleanliness, amenities, property conditions & facilities
When we got there the front desk guy was on the computer and made us wait 5 minutes until he helped check us in. Also when we were going to leave there were no luggage carts and the property only has two which seemed like a low number for the amount of rooms. Overall clean place easy location
Stayed 1 night in Apr 2024

10/10 Excellent

Cathryn

Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close parking is limited; it's nice to be able to keep an eye on your vehicle from you room, in this part of town.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Stayed 1 night in Feb 2024

8/10 Good

Samuel

Stayed 1 night in Feb 2024

6/10 Okay

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need more handicap parking!! My Elderly mother and I had to drive around for a while looking for parking when we would arrive late in the evening. We both have physical disabilities where we can't walk very far. All of the handicap parking slots were always full. Thank you very much!
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Room could use some updated curtains as they were pretty torn.
Stayed 1 night in Dec 2023

10/10 Excellent

Randall

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable room and very convenient location.

10/10 Excellent

DOUGLAS

Stayed 5 nights in Dec 2023

8/10 Good

DOUGLAS

Stayed 5 nights in Nov 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Quite , good amenities; a nice home away home
Stayed 3 nights in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Leander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Stayed 7 nights in Nov 2023

6/10 Okay

DOUGLAS

Stayed 4 nights in Nov 2023

10/10 Excellent

benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

La'Sha

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, staff was super nice and had all amenities!
Stayed 1 night in Oct 2023

10/10 Excellent

La'Sha

Stayed 1 night in Oct 2023

2/10 Terrible

David

Traveled with partner, Traveled with pets
Liked: Cleanliness
Disliked: Amenities
The hotel was good and the room clean. Be aware of the excessive pet fee. We were charged $100 for a small 10 pound maltipoo for 1 night. This kind of overcharge should be stated on the website.
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really nice and welcoming. We had a problem toilet and they sent someone up right away to fix it. Breakfast was excellent and the hote was clean!
Stayed 3 nights in Oct 2023

10/10 Excellent

Lewis

Stayed 1 night in Oct 2023

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I highly enjoyed our stay at Residence Inn while in town for the balloon festival. Great location. Felt safe. Close proximity to attractions. Lots of nearby dining options. Comfortable space in lobby and outside for socializing… all around great experience!
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Dave

Traveled with family
Liked: Amenities
Hospitality was excellent by the staff at the property.
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn, Chicago

Stayed 2 nights in Sep 2023

10/10 Excellent

IAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy, convenient, and comfortable
Good location right off of I-25, all aspects of this hotel were in good order.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Ward

Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At night I could hear a low drone sound almost all night. Not sure if it was the central air system. Also, not sure if a different room would have been more quiet.
Stayed 3 nights in Aug 2023

10/10 Excellent

Leander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good plac
Stayed 1 night in Aug 2023

10/10 Excellent

Justine

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is well lit, clean, good job.
Stayed 4 nights in Jul 2023

2/10 Terrible

Mariann

Stayed 4 nights in Jul 2023

10/10 Excellent

Casey

Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
SUPTACULAR HOTEL
The complementary breakfast is one of the best that I have ever had. It was reflective of the region with delicious New Mexico tastes for those willing to try. In addition, they also had the coast-to-coast comfort foods that you would expect in a hotel breakfast.
Stayed 1 night in Jun 2023

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend vacation
The hotel was fine, had a noisy exhaust fan, but the room was great, breakfast was excellent, I would stay there again.
Stayed 1 night in May 2023

8/10 Good

Robert

Traveled with family
Liked: Staff & service, room comfort
A little dated and my room had some spider webs in the windowsill inside.
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze
We arrived in a driving rain storm. Check in was a breeze! We felt like the room was great for the price!
Stayed 1 night in May 2023

10/10 Excellent

Leander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, next to the freeway and very quite and comfortable. We enjoyed the breakfast too and the staff were very friendly and helpfully polite and courteous
Stayed 1 night in Apr 2023

8/10 Good

Robert

Stayed 1 night in Apr 2023

8/10 Good

Gladis

Stayed 1 night in Apr 2023

4/10 Poor

James

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was really friendly and the breakfast lounge was as to be expected
Stayed 2 nights in Mar 2023

2/10 Terrible

SANJAY

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Nothing that like, there is no cleaning of room or replenising supplies of toileteries and towels in the room. Bathroom tub was broken for my my stay of 7-8 dyas. Breakfast is terribel and never made in time.
Stayed 8 nights in Oct 2022

8/10 Good

Michelle F

Traveled with family
Liked: Cleanliness, staff & service
Ppl on the next level were loud stomping around all night could not sleep listening to the running around of either kids or adults? No security check
Stayed 2 nights in Oct 2022

4/10 Poor

Carol

Traveled with family
Disliked: Staff & service, property conditions & facilities
Worst Hotel Stay Ever!
This was one of the worst hotel stays I have ever had! And I have stayed in hotels since I was a child, and I am now in my 60's! For starters, when we arrived there was only one TV remote instead of two. We immediately called down to front desk and were told that they would have to find one; they never did. (This is important as my husband is a night owl and I am an early bird, which is why I book hotels with a separate bedroom.) Then the coffee pot leaked water, which soaked the kitchen towels. My husband did not like the cheap carpet. The phone in the living area did not work. There was one bathroom switch for the light AND the fan, which sounded like a 747. Down in the breakfast area, the waffle maker was hidden on the other side of the wall; you would only see it is you sat in the "nicer" part of the breakfast area. When we received our invoices for the two units (one for us and one for our adult son), the rooms and names were mixed up. I had told the young man at the front desk upon checking in that he had mixed up the names/rooms. He did not care enough to correct it. Then when my adult son asked him if you could see the Mass Balloon Ascension (Balloon Fiesta) from the hotel, he incorrectly said "NO." On Sunday morning, we only had to drive to another part of parking lot to see the beautiful balloons. And did I mention that we were charged about $500 per night since it was was Balloon Fiesta time? This place gives all Residence Inns a bad name!
Stayed 2 nights in Oct 2022

10/10 Excellent

Jacquelin

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Pralay and Melinda do a tremendous job with breakfast, and make you feel very welcome. The front desk staff and maintenance are all terrific. We switched to this hotel in the middle of the Albuquerque Balloon Fiesta, having been turned off by an argumentative hotel manager in Belen's Super8 who was trying to tack an extra $300 onto rooms we'd already paid for online. Coming to this place after that, easy check-in, lovely room, great breakfasts, no attempts at extortion, was such a relief.
Stayed 3 nights in Sep 2022