Exterior

Reviews of Staybridge Suites North - Albuquerque, an IHG Hotel

3 out of 5
Staybridge Suites North - Albuquerque, an IHG Hotel
5817 Signal Ave Ne, Albuquerque, NM

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 798 reviews" "
Rating 8 - Good. 224 out of 798 reviews" "
Rating 6 - Okay. 55 out of 798 reviews" "
Rating 4 - Poor. 39 out of 798 reviews" "
Rating 2 - Terrible. 21 out of 798 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanna

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Emily

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nancy the front end representative was very rude. I was not allowed to check in early. There was a drug glass pipe outside of the front entrance. The tubs were clogged and the toilet wouldn't flush.
Stayed 1 night in Mar 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay. Our suite was very pleasant with a kitchen. The pool and hot tub area was small, it was very ɓusy when we wanted to go for a swim, so we changed our minds, otherwise everything was great. This will most likely be a favorite for us.
Stayed 1 night in Mar 2024

10/10 Excellent

Rachael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Comfortable, Large rooms. Loved it.
Stayed 1 night in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Response from Thank you on Mar 6, 2024
We hope to see you on your next stay thank you for the review.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

yolanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Dec 2023

10/10 Excellent

An

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, comfortable stay!
This place exceeded expectations! Our king suite was huge & had tons of amenities - full size fridge, plates/glasses, even a small stove! The free laundry facilites were great, as we'd been travelling for a week at this point & needed to wash/dry a few things. The breakfast was also really solid, with different specialties every day. We only stayed two nights, but could easily have stayed longer!
Stayed 2 nights in Dec 2023

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and personable. Pool and hot tub were clean. Breakfast was great with the added green chili and beans! Loved everything we'll be back.
Stayed 1 night in Nov 2023
Response from Thank You on Nov 28, 2023
THANK YOU FOR LEAVING US THIS GREAT REVIEW

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Thank You on Nov 28, 2023
Thank you for the review, see you again soon.

10/10 Excellent

Christie

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were close to the Balloon Festival and walked to and from. Balloons were visible from our room on the second day and one landed behind our car - Exciting! Very Dog Friendly and close to a 3 story multiple dining and music venue (short drive 3 min or walk 5 min) Perfect for what we needed!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Hotel is in a great location and close to Fiesta Park. Bed was very comfortable and clean. Hotel was also nice and quiet. A huge plus is the kitchen. I had limited interaction with staff, but when I did it was friendly. Would definitely stay here again.
Stayed 3 nights in Oct 2023
Response from Thank You on Nov 28, 2023
Thank you very much for the review.

10/10 Excellent

Michael, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed I could cook in my suite. Was very excited to BBQ, was assured it was working and had propane. I come down with my seasoned steaks and the BBQ doesn't work and it was very dirty. I truly enjoyed everything else about this hotel. The spa helped my husband with a persistent muscle spasm. Also the cookies in the evening are fresh baked and delicious.
Stayed 3 nights in Oct 2023
Response from Thank You on Nov 28, 2023
Thank you for the review, we have adjusted our maintenance staff to clean the grill more often thank you for the review.

10/10 Excellent

Jacquelene A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the suites with kitchenettes. Big improvements since our last stay.
Stayed 2 nights in Sep 2023
Response from Thank You on Nov 28, 2023
Thank you for the review and for choosing us .

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was enjoyable and pleasant, The staff was friendly and the breakfast was good and tasty.
Stayed 1 night in Aug 2023
Response from THANK YOU on Sep 6, 2023
We are happy you enjoyed your stay, and thank you for the review.

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean people friendly easy parking
Stayed 1 night in Aug 2023
Response from Thank You on Sep 28, 2023
Thank you for your review.

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Thank You on Aug 18, 2023
Thank you for talking the time to leave us this review!

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Thank You on Aug 18, 2023
Thank you for the review. We are always happy to know you enjoyed your stay with us.

10/10 Excellent

JP

Stayed 1 night in Jul 2023

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Thank You on Aug 18, 2023
Thank you for taking the time to leave this review, we will share this with the staff.

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids wanted to stay another night
Very clean and updated room. Breakfast and pool and exercise room were all great.
Stayed 1 night in Jul 2023
Response from Thank You on Jul 25, 2023
Thank you for leaving us this review. We hope to see you again soon.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very big and comfortable room.
We were on a long road trip and just stayed for one night but it was very comfortable for four adults and one 5yo. It was clean and roomy with two rooms and two TVs, we lots of space for everyone. The beds were also very comfortable.
Stayed 1 night in Jul 2023
Response from Thank You on Jul 25, 2023
We do thank you for talking the time to leave us this review.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Thank You on Jul 25, 2023
Thank you for the review, hope to see you again soon.

6/10 Okay

Allison

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
This property was fine. The staff was pleasant. We had a room with a small kitchen which was helpful for us. The televisions didn't work well. One television never worked and the other one worked on and off. I found the beds comfortable.
Stayed 1 night in Jul 2023
Response from Thank You on Jul 25, 2023
Thank you for the Review ..

10/10 Excellent

Christy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and great amenities including free washers and dryers, a free light meal a couple nights a week for guests, a nice little shop with reasonably priced items. did not like being so far from the city.
Stayed 5 nights in Jun 2023
Response from Thank You on Jul 9, 2023
Thank you for your review I will defiantly let the staff know they are doing a good job and to keep it up. Thank you for the review.

10/10 Excellent

Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Rooms are nice. We normally stay here on our drive to Tx we haven’t done it in a few years. Staff was great and friendly, check in was easy.
Stayed 1 night in Jun 2023
Response from Thank You on Jul 9, 2023
Thank you for your review !!! See you the next time you visit, I hope on your next visit, we can talk again. Thank you for the review

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Thank You on Jul 9, 2023
Thank you for your review.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Thank You on Jul 9, 2023
Thank you for your review !!! See you next time.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time here. It was older, but very well maintained. It was a short trek off of the highway. The suite was nice, with a kitchenette, stove, micro and full sized refrigerator. Very happy with our stay.
Stayed 1 night in Apr 2023
Response from Thank You on Jun 10, 2023
Thank you for the review, we hope to see you again.

2/10 Terrible

Susan, Placitas

Traveled with family
Disliked: Cleanliness, staff & service
Terrible and didn’t stay. Booked a room late night on Expedia. After waiting 20 minutes at the front desk was turned away and told their computer could not process the Expedia reservation.
Stayed 1 night in May 2023
Response from Frances Medrano General Manager on May 22, 2023
Greetings, I do apologize for the issue you experience. Would you be so kind to share your name First and Last name so I research the issue with your reservation.

8/10 Good

Ann, Escondido

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice 1 bdr suite. Lots of options for breakfast. Was unable to use pool as it was closed due to broken glass.
Stayed 3 nights in May 2023
Response from Thank You on Jun 10, 2023
Thank you for leaving us a good review. We are sorry for the inconvenience . We always try and make sure safety comes first and that all guests follow the rules to make sure issues like this are isolated. Thank you for the review and your understanding.

10/10 Excellent

Jesus

Stayed 1 night in May 2023
Response from Thank You on Jun 10, 2023
Thank you for taking the time to leave us a good review.

10/10 Excellent

Ronnie

Stayed 1 night in Apr 2023
Response from Thank You on Jun 10, 2023
Thank you for your review, hope to see you again.

10/10 Excellent

Sandra

Stayed 2 nights in Apr 2023
Response from Thank You on Jun 10, 2023
Thank you for your review!

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Todd

Pool and hot tub were open and working perfectly.

8/10 Good

Natalya

Traveled with family
Liked: Cleanliness, staff & service
Nice enough and clean enough, but definitely needs to be updated. Furniture and carpeting is tired and worn. Disappointed in the lack of real plates and silverware for the breakfast service. Way too much plastic waste.
Stayed 6 nights in Mar 2023

10/10 Excellent

Emanuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Staff was awesome.
When checked in hotel room was very cold on the inside went to turn on heater heater was not working went to the front desk. The persons name was sapphire she was very helpful helped us into another room. The state was great. Will return.
Stayed 1 night in Oct 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2023

8/10 Good

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the kitchenette and the fact that it had the bedroom separate from the living room. What I disliked was the bathroom too small. Also we had no view, got to see the roof of the hotel.
Stayed 1 night in Mar 2023

6/10 Okay

Frederick, aurora

Stayed 1 night in Mar 2023

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to highway, which was convenient. Very little information about amenities nearby, such as markets, restaurants. TV was difficult to work. Should be a list in the room of stations and station numbers that are actually accessible. Breakfast is more than adequate and much appreciated. Gym is small but appreciated. Should be a way to lower heat, and to change stations on the monitors. Thermostat in room seemed not to work at all. Very hot inside! Staff kindlyaccomodating when we needed extra time for checkout.
Stayed 7 nights in Mar 2023

10/10 Excellent

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful. Breakfast sounded great but we were out for a gymnastics meet before it was open so we will need to try on our next visit. Stove top in the suites but no oven, usually not a problem but we brought quiche for our breakfast since we knew we would be out early. Quiche heated in the microwave is not nearly as good as heated in an oven. Pool was very popular on the weekend. Nice room, comfortable beds slept 6 as advertised.
Stayed 1 night in Mar 2023

10/10 Excellent

Kasie

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a excellent choice!
Staybridge has always been one of my favorites. Always meets my expectations everytime.
Stayed 1 night in Feb 2023
Response from Staybridge Team on Feb 18, 2023
Thank you so much for being our guest. We sincerely appreciate your loyalty to our brand.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023