Ratings based on 148 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

They went out of their way to please

Posted Aug 10, 2014
This property is well above par. We had problems the first night as our carpet was wet from a recent clean and there was an odor with the clean, but once we brought it to their attention, management went over and above to rectify the situation to our satisfaction. It went from turning a potentially unpleasant stay into a very satisfying one once this problem was dealt with. Otherwise, all staff were friendly and the facilities were excellent. Highly recommended.
Comment from Hotel Management
Aug 15, 2014 by Marcia, Hotel Management
Dear Traveler, Thank you so much for your feedback and review! We greatly appreciate it! We are pleased to hear that your overall experience with us was a good one! We are glad management addressed the issues of concern to your satisfaction! We hope that if you are ever in our area you come by and visit us again! We would love to have you back! Have a lovely summer! Safe Travels, Andrea CDeBaca
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

A week in northern New Mexico

Posted Jul 27, 2014
Pros: Size, layout and comfort of room, friendly and helpful staff, location, free breakfast, free dinner not so much.
Location: Location was right off major highway that provided quick access to places of interest like Santa Fe, national parks, golf and Taos.
My wife and I wanted to spend a relaxing time to get the most out of Santa Fe and Taos. We thought that the location would work and that a suite would make a week more enjoyable. We were right on both counts. Throw in the walkable access to the Hilton operated casino and its amenities, and BINGO! All expectation met plus!
Comment from Hotel Management
Aug 2, 2014 by Marcia, Hotel Management
Dear Smo, Thank you so much for your wonderful review and feedback! We are glad you enjoyed our location as well as the style of our suites! We would love to have you back any time you are passing through our area! Safe travels back to Baltimore! Have a lovely summer! And thank you for staying with us! Best Wishes, Andrea CDeBaca
5 out of 5
Recommended
for Everyone
by A verified traveler from Donna

Wowed

Posted Jul 13, 2014
The minute you walk in you can feel the hospitality. The rooms are extremely quiet and clean. The two queen beds, pull out, and kitchenette truly accommodated my large family. The best experience was their complementary breakfast and DINNNER! AWESOME food! Staybridge got two thumbs up from my family. It has been one of the best experiences we have ever had.
Comment from Hotel Management
Jul 17, 2014 by Marcia, Hotel Management
Dear Javier, Thank you so much for your wonderful feedback and review! We greatly appreciate it! We are so happy to hear you and your family had a great time during your stay here at Staybridge Suites ABQ North. As always we strive to exceed guests expectations by providing a home away from home atmosphere! We are so pleased you had such a great experience here with us! We would love to have you back any time, if you are ever in Albuquerque again! We wish you all the best! Safe travels and have a great summer! Best Wishes, Andrea CDeBaca
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, MI

Wonderful Staff!

Posted Jul 11, 2014
Pros: The staff was exceptional. The rooms were nice and clean. Other than a few guests, the hotel was quiet.
Location: Great access to the highway system from the hotel. The area/location is convenient to local restaurants and shopping.
You could not ask for a nicer staff. As with any stay you have questions or would like basic things like more towels... The staff was always ready with a smile, asking if they can help and doing whatever they could to make your stay enjoyable. We enjoyed it so much that when we move to ABQ this fall we will be staying with them for a month or 2 until we find a home.
Comment from Hotel Management
Jul 13, 2014 by Marcia, Hotel Management
Dear Teresa, Thank you so much for your wonderful review and comments about the staff! We are extremely grateful for all the positive feedback about our staff and facility! I will make sure to pass it along to the entire team! We are also pleased to hear you will be returning this fall! We look forward to having you back with us! Have a lovely summer! Safe Travels to Grand Rapids, Andrea CDeBaca
5 out of 5
Recommended
for Everyone
by Claudia from New Mexico

Great way to get away from home

Posted Jun 15, 2014
Great experience enjoyed my time the room made me feel like home would go stay again
Comment from Hotel Management
Jun 17, 2014 by Marcia, Hotel Management
Dear Claudia, Thank you so much for your wonderful compliments. We are pleased to hear you enjoyed your stay! We are glad we could be a home from home for you! We hope you have a fantastic summer! Come back and see us soon! Best Wishes, Andrea CDeBaca
3 out of 5
Recommended
for Families
by Sarah from Utah

Posted Jun 11, 2014 on Hotels.com
Our first night stay was nice and we felt comfortable. Then the next morning we found a cockroach in our room by the bathroom on the floor. My sister in Law stayed next door to us. I went to inform her and looked in her bathroom and there was a small dead one in her bath tub. I informed the Manager she said they had just strayed that morning and thought maybe they were just coming out. But the one by the bathroom was alive. We just kinda felt uncomfortable after that and left to find a different hotel.
Comment from Hotel Management
Aug 16, 2014 by Marcia, Hotel Management
Dear Sarah, Thank you for all of your feedback! We apologize that you encountered this issue during your stay. The summer heat and consruction tend to draw out the insects, but I assure you we are doing everything we can to combat the issue. Our pest control company came out to the property and sprayed an additional time, recently. We would love to have you back some time in the future! Have a great summer out in Utah! Best Wishes and Safe Travels, Andrea CDeBaca
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 31, 2014 on Hotels.com
4 out of 5
Recommended
by patty from alb

Posted May 25, 2014 on Hotels.com
Disappointed in the view from the room, although I realize that you sometimes have to look at roofs I think that half walls and some imagination would at least make it a little more interesting, we stayed with another couple and used the sofa bed, really uncomfortable. Staff was very friendly and breakfast was good.
Comment from Hotel Management
Aug 2, 2014 by Marcia, Hotel Management
Dear Patty, Thank you so much for all of your feedback! We greatly appreciate it!We are glad you enjoyed your stay! We apologize that the view from your room wasn't quite as you expected. We look forward to your return in the future! We hope that next time we can get you in a room overlooking the beautiful Sandia mountains. Travel safely and have a wonderful summer! Best Wishes, Andrea CDeBaca
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 23, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very Happy with this hotel

Posted May 20, 2014 on Hotels.com
The hotel was very nice. It was clean, comfortable and the staff was friendly. Breakfast was good but a little hectic. Overall a very nice hotel that I would stay at again.
Comment from Hotel Management
Aug 2, 2014 by Marcia, Hotel Management
Dear Traveler, Thank you so much for all the positive feedback! We are glad you enjoyed your stay as well as the complimentary breakfast! We hope you come to visit us again soon! Safe travels and Best Wishes, Andrea CDeBaca