Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by G breen from Ireland

Short stay

Posted Oct 9, 2013 on Hotels.com
Lovely hotel, staff very friendly. Stated location 15 minutes from calle mayor but really less than 5 min from pedestrian area. Alcala de haneres was beautiful town with loads of historic buildings and restaurants. Tapas bars had really good food and great value!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in Alcala de Henares

Posted Sep 8, 2013
Pros: A newly built hotel close to the centre of Alcala de Henares
Cons: Do not think you could improve
Location: Hotel is 5 minutes from the town centre with a good bus service to the airport
Long weekend spent on the outskirts of Madrid, hotel excellent value for money
5 out of 5
Recommended
for Everyone
by HK from London, UK

Clean modern hotel w good transport links

Posted Aug 5, 2013
Pros: Cleanliness. Easily accessible by bus. Modern deco. Buffet breakfast. Friendly staff. Not overcrowded due to location
Cons: Water in pool was cold
Location: Alcala is a small historic town (was only there for a brief evening) but easy to get to centre Madrid so no problems at all
This hotel was fantastic and I recommend it to anyone who visits Madrid and doesn't want to stay in a busy, overcrowded hotel in the centre. Upon arrival, after reading several reviews I requested a 'room with a view' and after hotel didn't have any 'view' double rooms left, they kindly upgraded us free of charge to superior suite double room, with the 'view'. The view overlooks Alcala and the rest of Madrid. Room is lovely, super clean and large bathroom with two sinks, jacuzzi style bath tub and shower. There is small (cold water!) shallow pool on roof top which is great too. We bought the package with the breakfast (recommend), buffet style continental with a little hot food, fresh fruit and meats, and freshly squeezed orange juice. Recommend breakfast as although theres a really cheap supermarket next door, theres only one other cafe about 5mins walk which serves food very nearby, but it looked pretty cheap outside. Staff at hotel were friendly, spoke English and were helpful in giving info for tourist needs. Hotel is easily located by bus from T2 Barajas airport. Get the 824 bus and stop at 'Puerto De Madrid' (3.60EUR single) and takes around 40mins. We were told a taxi would cost min of 40EUR so I really recommend bus as they are spacious, clean, air conditioned. From that exact bus stop (facing the opp direction), take the 223 bus (3.60EUR) and it takes you to Av. de America stop (central Madrid) which is on the metro. Overall, brilliant hotel & highly recommend!
4 out of 5
Recommended
for Business Travelers
by Hudsonga

This traveler left a rating score only Posted Jul 12, 2013 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by GAH

This traveler left a rating score only Posted Jul 1, 2013 on Hotels.com
5 out of 5
Recommended
for Couples
by Des from Lancashire, UK

Affordable Stylish & good connections.

Posted Jun 4, 2013
Pros: Good quality room and just over the road from the central Madrid and airport bus stop
Cons: Only BBC News in English on the telly!!
Superb value, friendly staff and just over the road from the main bus route into central madrid and the airport. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

A Niggle

Posted May 12, 2013
Cons: No info on cost of breakfast
Location: excellent
Our only com-paint was the total lack of information in either the hotel lobby or in the room information concerning the cost of breakfast. This was excellent but the cost should have been known in advance.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 8, 2013 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by furge68

Comfortable, clean and modern

Posted Oct 9, 2012 on Hotels.com
The staff could not do enough to make our stay comfortable, they were extremely friendly and helpful. The hotel itself was beautiful - clean, spacious and modern. The room was lovely and the bathroom an absolute dream. The only downside was that despite the gorgeous weather, the pool had been drained and the rooftop bar closed.