Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom herts
Nice hotel, good valuePosted Nov 13, 2014
Pros: Location excellent for central Madrid, with great transport options, and yet far enough out of the way to enjoy a quiet nights sleep. staff great
Cons: Odd smell of cigarettes in corridor but no smoking allowed! Filters on vacuum cleaners?
Location: easy access to central Madrid with all that it holds like sightseeing, parks, shopping, restaurants, bars, theatres, clubs, etc etc.
Bit of a whistle stop visit this time but not the first time we have stayed here. We visit Madrid several times a year and this is our hotel of choice. On one occasion we arrived in Madrid very late and tried to book into another chain hotel in town next to Alcorcon, but staff were sharp and unwelcoming so we left and arrived even later at this hotel. The staff could not have been more welcoming or understanding considering our very tired and angry mood upon arrival. On this visit, we were able to come and go as we wished throughout the day without feeling we were getting in the way. All staff were pleasant and appeared to be happy to see us and one expressed his wish to help us in any way he could.