Porch

Reviews of Scandic Alexandra Molde

3.5 out of 5
Scandic Alexandra Molde
Storagta ,1-7, Molde, More og Romsdal

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 947 reviews" "
Rating 8 - Good. 410 out of 947 reviews" "
Rating 6 - Okay. 84 out of 947 reviews" "
Rating 4 - Poor. 22 out of 947 reviews" "
Rating 2 - Terrible. 6 out of 947 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

kwaiwing

Stayed 1 night in Aug 2023
Response from Scandic Alexandra on Sep 6, 2023
Dear Guest,Thank you for taking your time writing about us. We hope that you would contact us directly and let us know if there are anything we could to better to ensure that our guest will have a good stay.

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Pam on Aug 15, 2023
Hello Angela, Thank you so much for your review!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Pam on Aug 6, 2023
Thank you so much.Lovely to hear.I do hope to see you back with us.Have a great weekend.

10/10 Excellent

Mark

Stayed 1 night in Jul 2023
Response from Pam on Aug 6, 2023
Hi.Thank you for your feedback on your stay here with us.We hope to see you again soon.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading pictures
The hotel doesn’t look like the pics on Hotels.com. There is no sauna as advertised on the website neither the view is the same. Is not that close to the weather. The hotel is lacking on character but it’s comfortable and breakfast is good. Overall we found it overpriced for what it says it offers since many amenities where not there
Stayed 2 nights in Aug 2022
Response from Scandic Alexandra on Sep 20, 2022
Dear Guest,Thank you for your feedback. If there is a sauna advertised on the site, we are sorry for this misinformation. I have now gone through our description on hotels.com and I can't seem to find any information that our hotel has a sauna, so hopefully this information is no longer there.I am sorry you feel misled by our pictures. All of our pictures on the website are taken from several rooms around the hotel. With 165 rooms in the hotel the view from a room will unfortunately vary depending on the room you have. If there was any specific you wanted to have a view of we gladly will take any room wishes from our guests and try to accommodate this if possible. We are sorry that you did not enjoy your stay fully. Kind Regards,

10/10 Excellent

Gunnar

Stayed 1 night in Sep 2022
Response from Scandic Alexandra on Sep 15, 2022
Hei Gunnar. Tusen takk for vurderingen. Hyggelig å se at du hadde et fint opphold her hos oss. Du er hjertelig velkommen tilbake ved en senere anledning. Hilsen Scandic Alexandra

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with a fantastic breakfast buffet in the morning. Wifi connection was not great.
Stayed 1 night in Sep 2022
Response from Scandic Alexandra on Sep 15, 2022
Hello Bridget. Thank you so much for taking the time in writing us a review. We are glad to see that you enjoyed your stay here with us. We are sorry that you had some problems with the wifi connection, we will make sure to check if there is something that we need to fix. We hope to welcome you back at another time. Kind Regards, Scandic Alexandra

10/10 Excellent

Derek

Stayed 2 nights in Sep 2022
Response from Scandic Alexandra on Sep 15, 2022
Hello Derek. Thank you for taking the time in giving us a review. We are glad to see that you enjoyed your stay here with us. Welcome back at another time. Kind Regards, Scandic Alexandra.

10/10 Excellent

John W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Front Office on Jun 27, 2022
Dear John, Thank you for your kind review of our hotel. We appreciate you taking your time giving us a feedback. We hope to see you again with us soon.

2/10 Terrible

Yeongu

Stayed 1 night in May 2022
Response from Scandic Alexandra on May 24, 2022
Hi Yeongu, Thank you for taking you time writing us. We really want to know if something happened with your stay that you feel we can do better with and are hoping that you can contact us directly to us through email so we can remedy if something were not up to your satisfaction. Hope to hear from you.

10/10 Excellent

Rimantas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay in this beautiful city and hotel
Stayed 3 nights in May 2022
Response from Scandic Alexandra on May 24, 2022
Dear Rimantas, Thank you for your kind review. We are so glad to see that you had a great stay with us. We hope to see you back at our hotel in the future.

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view
Stayed 1 night in Mar 2022
Response from Team Alexandra on May 3, 2022
Hei Mary. Tusen takk for tilbakemelding.

10/10 Excellent

Ívar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Sølvi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Team Alexandra on Feb 10, 2022
Hei Sølvi. Tusen takk for tilbakemeldingen. Velkommen tilbake til oss ved en senere anledning.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel, unfortunate room placement.
The hotel was in good condition, a good location in Molde, and the breakfast was very good. The main thing that was unfortunate was that it was clear that there weren't a lot of people staying at the hotel (COVID and holiday period with lots closed) and we paid for a superior room, but instead of being on the side of the hotel with a wonderful view of the water and mountains, we were placed in a room that had an interior view of two ugly parking lots, the neighboring building and some sort of employee breakroom. In hindsight, I should have asked to be moved, but with such a nice location and for the upgraded costs the hotel really should put guests on the side that allows them to enjoy the natural beauty.
Stayed 1 night in Dec 2021
Response from Front Desk on Jan 6, 2022
Dear Guest, Thank you for your feedback. It's true that you are writing that we unfortunately due to covid and the christmas break that there are fewer guests staying at the hotel. Due to this we ended up closing a lot of our floors to save electricity and be sustainable. We would have absolutely found you a different room if you came by the reception and asked us as we will always try and give our guests the best room experience as we can, so we are sorry that you were not satisfied with your room. We do hope to see you again at our hotel when the society opens up so that you are able to experience all that we have to offer at our hotel.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Molde
Clean room, with amazing views. Friendly staff and cosy atmosphere. Only issue was the breakfast, most "warm" food had gone cold, and the cappuccino from the coffee machine lacked flavour qnd was also cold.
Stayed 1 night in Nov 2021
Response from Front Desk on Nov 8, 2021
Hi, Thank you so much for leaving us a feedback. We are so glad that you enjoyed your room and our view. We are sorry to hear that you had a less enjoyable experience with our breakfast. Thank you for letting us know. Kind Regards,

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding hotel. I'd give it a 10/10. The breakfast was really, really good. I highly recommend this hotel.
Stayed 1 night in Oct 2021
Response from Front Desk on Nov 6, 2021
Dear Peter, Thank you so much for taking your time to write about us. Also a thank you for your generous feedback. We are really glad that you enjoyed your stay at our hotel. We hope to see you back with us in the future.

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Team Alexandra on Aug 11, 2021
Takk for fin tilbakemelding :) Velkommen tilbake til oss!

4/10 Poor

Noor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Team Alexandra on Jul 15, 2021
Hei Noor. Flott at du gir oss en tilbakemelding. Kan jeg spørre hva du ikke var fornøyd med ? Ønsker deg en fortsatt fin sommer.

8/10 Good

Kristov

Traveled with family
Liked: Staff & service, property conditions & facilities
The rooms on the floor we were on are not sound proof so you hear kids and people while walking in the corridor. The doors need to pulled tightly shut to make sure they close properly.
Stayed 2 nights in Feb 2021
Response from Team Alexandra on Mar 1, 2021
Dear Kristov. Thank you for the feedback. Welcome back to Molde and Scandic Alexandra. Best Regards

6/10 Okay

Eugene

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2020
Response from Team Alexandra on Oct 27, 2020
Hei hei og tusen takk for tilbakemelding. Velkommen tilbake til oss ve en senere anledning

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
It`s OK for short time
Basic hotel, rooms large but not very comfortable. Superb views and breakfast buffet
Stayed 2 nights in Sep 2020
Response from Team Alexandra on Sep 15, 2020
Hello. Thank you for the feedback and welcome back til Molde

10/10 Excellent

Ranpreet Singh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Scandic Alexandra Molde
Enjoyed our stay. Rooms were clean and tidy and good size for family of four. Check-in/out was easy and pleasant. Breakfast had a good selection of food and was very good. In a good location with shops/restaurants in the area. Overall very happy with our stay.
Stayed 1 night in Aug 2020
Response from Team Alexandra on Aug 6, 2020
Dear Ranpreet. Thank you very much. Have a nice summer and welcome back to us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Team Alexandra on Jul 27, 2020
Hei. Så flott å se at dere var fornøyde med oppholdet hos oss. Velkommen tilbake.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stay somewhere else
Two night stay where they failed to clean our room after the first night. Apparently this was the case that many rooms had been forgotten. Very slow (2h+ to rectify) No fridge in the room and only one chair on the balcony. Nice views. Room was refurbed, but in a budget way. No parking, and staff showed little interest in recommending where to park. Overall disappointing
Stayed 2 nights in Jul 2020
Response from Team Alexandra on Jul 20, 2020
Hallo and thank you for the feedback. I am sorry about your disaapointing. Thank you for telling us.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Team Alexandra on Nov 5, 2019
Dear Raymond, thank you very much for taking the time to review your stay at our hotel. We really do appreciate your feedback and are looking forward to your next visit. Best regards, Team Alexandra

8/10 Good

Bo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Team Alexandra on Oct 7, 2019
Dear Bo, thank you very much for taking the time to review your stay at our hotel. We really do appreciate your feedback and are looking forward to your next visit. Best regards, Team Alexandra

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service
Clean, convenient, friendly staff
Convenient location. Friendly, helpful staff. Some parts of hotel a bit tired. We had a very large family room. Spacious but felt like it was due an upgrade / renovation. Room was clean but terrace had popcorn left behind from previous guests. Nice breakfast. Would stay again.
Stayed 1 night in Aug 2019
Response from Team Alexandra on Aug 12, 2019
Hi, and thank you for yuor feedback. We wish you welcome back to Scandic Alexandra and have a nice day.

6/10 Okay

Cody

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not my First Choice!
The hotel was quite dated and had a lower quality than I would normally expect from a Scandic. It badly needs a remodel. The price seemed high for what you get. The rooms lacked insulation and I could hear the occupants next door doing their business quite clearly. The breakfast was quite good, but was a bit of a mosh pit!
Stayed 1 night in Jul 2019
Response from Team Alexandra on Aug 9, 2019
Hi, and thank you for the feedback. I am very sorry about the room you stayed in. Have a nice day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel in city center
Perfectly located hotel, a very good breakfast and bar with balcony with many tables. Issue with broken balcony door (during jazzfestival) was sorted right away with a change of room.
Stayed 2 nights in Jul 2019
Response from Team Alexandra on Jul 30, 2019
Hi, and thank you for your feedback. I am sorry about the balcony door. We wish you a nice summer.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Molde, Norway
We only spent one night in Molde but the accommodations were perfect for our brief stay. The hotel is located in the city center close to everything the town has to offer Parking was free and convenient in a public parking lot about 1/2 block from the hotel entrance.
Stayed 1 night in Jul 2019
Response from Team Alexandra on Jul 30, 2019
Hi, and thank you for the feedback. Have a nice summer!

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5star
Great service location food and junior suite was great. Views amazing. Highly recommend for a closer walk to bus and shops.
Stayed 4 nights in Jun 2019
Response from Team Alexandra on Jul 30, 2019
Hi, and thank you for the feedback. Have a nive summer !

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Scenery, surroundings to nearby shops/restaurants, comfortable beds, room's balcony, and a delicious breakfast. Con: If traveling outside of a tour group, no restaurant/room service for lunch/dinner but easily fixable with a walk across the street to Egon.
Stayed 4 nights in Jun 2019
Response from Team Alexandra on Jul 30, 2019
Hi, and thank you for the feedback. I am sorry about the closed restaurant, but hope you had a nice meal at Egon. Have a nice summer!

10/10 Excellent

Naruedi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location good breakfast and friendly staff
Stayed 1 night in May 2019
Response from Team Alexandra on Jun 4, 2019
Dear Naruedi, thank you for your feedback and welcome back to Scandic Alexandra! Best regards "Team Alexandra"

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Cons-In need of renovation, no wash cloths, Pros-Great location in town, friendly staff
Stayed 1 night in Mar 2019
Response from Jørn Aase on Apr 30, 2019
Takk for tilbakemelding. Vi står foran en stor renovasjon av flere rom på hotellet. Håper at neste gang du kommer så er de ferdige, og at vi kan gi deg en topp hotell opplevelse på alle hold. Kjekt å lese om våre flinke medarbeidere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

Kai Torgeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy and well priced
The room was modern, clean and with good beds. Bathroom was above normal standard. Breakfast was good. Enjoyed my stay ^^
Stayed 1 night in Oct 2018

6/10 Okay

Massimiliano

Ok but could be better
The hotel is ok. The room might be better. No free bottle of water. Pretty basic.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the wrong night and didn’t realise until that evening but the hotel changed the reservation without charge. Very accomadating thank you
Stayed 1 night in Aug 2018

10/10 Excellent

Camilla sørlien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Minsheng

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017

10/10 Excellent

Geir Ivar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay close to everything
We got such a nice room, though the bathroom was kind of cramped. Very nice area, close to good restaurants and the art nouveau area.
Stayed 1 night in Jul 2017

8/10 Good

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is in an excellent location. The rooms were clean and tidy. The hotel was in very good condition with a nice lobby and reception area. The only slight issue we had was that the restaurant was fully booked as at Christmas time they have a large number of party's that use their numerous function rooms. Not a big deal as there are plenty of other good places to eat locally.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Molde then centre. About a 15min drive from airport. Helpful staff

8/10 Good

Gurdarshan, Basingstoke

Liked: Cleanliness, staff & service, room comfort
Nice good hotel - noisy neighbourhood, but OK
Slightly noisy neighbourhood due to cruise ships docking next door.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel with a nice view
The hotel rooms are ok; ocean side view is very nice; breakfast buffet is decent with comfortable seating. Room could have better beds, but they are clean. Free parking is limited, the hotel should provide free parking.

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel seems very clean, everywhere. Which is great! The breakfast was very very good. Large selection of bread, toppings, vaffel, fruits, vegetables and much much more. One of the best selections of breakfasts I've seen in any hotel. I had a seaside room on the third floor. The room was big and with a balcony. The only problem was the noise from all the cruise ships that docked next to the hotel.

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was a bit dared, some cigarette burns on the sink and peeling wall paper. Good for just the night though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort