Ratings based on 263 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
by A verified traveler from TX
Never againPosted Jun 17, 2015
This is about the EconoLodge in Alexandria, LA on Notth MacArthur Drive. The only staff member that I can be positive about was the maintenance man. I had to listen to employees complaining about customers while I am standing there. There were never any towels and when there were they were dingy and stained. The other staff were not helpful or very polite. The facilities were in disrepair and dirty. There were bugs in our room. People who were not checked into the hotel were allowed to use the pool and they came in car loads. The TV didn't even have a cable wire to connect to the cable service. I was constantly having to call to have something taken care of. It was just one thing after another and a terrible experience.
by A verified traveler
horriblePosted Jun 8, 2015
I would not recommend this hotel to anyone ... when I pulled up I wish I could have cancelled but per the policies I couldn't
by A verified traveler from New Orleans, LA
Old Hotel that needs to be totally remodeledPosted Apr 20, 2015
Pros: The staff was courteous and I expected customer pastries for breakfast but was pleasantly surprised.
Cons: This hotel needs a total renovation.
Location: It was near several restaurants and located on the main thoroughfare in Alexandria.
We booked five rooms for a group of women for one night. We had to ask to change one room because the smell of smoke was intolerable and the other room had a distinct smell of sewerage. The staff was courteous and did change out the two rooms. Won't stay here again.
for Business Travelersby brenda from Livingston Parish
Business as usual!Posted Mar 31, 2015 on Hotels
I was gone all day attending meetings and I only stayed in my room to sleep at night. I got up early to leave the next day.
by A verified traveler from California
DisgustingPosted Mar 27, 2015
I went to my non smoking room and immediately notice the smell of stale smoke. I then noticed that it was not cleaned in a while as it was dusty and obviously not vacuumed in some time. The best part was the cigarette burns in the carpet and the bedding (which was probably 10 or so years past it's useful life anyway). I went back to the lobby to request a different room. After 2 more experiences similar I settled into the room that was remodeled. I think it was remodeled 10 years ago by a 10 year old.
for Familiesby Ron from North Texas
Great breakfast-good ratesPosted Mar 22, 2015 on Hotels
Remodeling was being done so we had to get around that but that was not a big problem. The staff went above and beyond. The breakfast was as good as any I have encountered.
for Familiesby Michelle from Monroe
PoorPosted Mar 18, 2015 on Hotels
Remodeling underway, needs more work. I aaked for non-smoking room got a smoking room and the smell was aweful, and there were holes in the blanket. Tolets were hard to flush, and the tub was dirty.
by A verified traveler from NC
subpar stayPosted Mar 16, 2015
Cons: Most of it.
Location: Plenty restaurants. Craziest road designs EVER!
Hand towels had stains. They were afraid to to leave more than 2 bath towels. Room didn't smell pleasant. Not unbearable though. Bed spread had prior burns/blemishes. Desk help was subpar. Breakfast was ok. Building was run down somewhat but had some refubishing. Won't stay there again. Good thing it wasn't warm because the a/c struggled.
for Business Travelersby A verified traveler
Will not book again.Posted Mar 14, 2015 on Hotels
Not a very good experience.
by A verified traveler from hammond, la.
Very not nocePosted Feb 2, 2015
Was there for just a few minutes. But that was a few too many. Need to fix it up and I do not mean tape.