Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
71% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Louisiana

Filthy

Posted Jul 7, 2014
Pros: The pool because it was clean.
Cons: The rooms need to be cleaned.
Location: On MacAuthor Drive, plenty of restaurants and it's not that far from the zoo.
Hotel rooms were dirty, even though when we arrived they were in the process of cleaning them. The wi-fi was broken, and the cable was not working. We had to buy cleaning supplies to clean the bathroom and lysol to spray the beds and the room. Glad we only booked the rooms for one night. The pool was the only thing that was clean.
3 out of 5
by Char

Convenient to many restaurants

Posted May 26, 2014
Cobwebs all over ceiling. Bed was clean. Staff was very friendly and helpful.
3 out of 5
Recommended
for Everyone
by Selma from Knoxville, TN

Decent Hotel near to everything in Alexandria, LA

Posted May 5, 2014
Pros: I enjoy the people that work here. They are pleasant people and will help you if you need it.
Cons: Maintance does need to be worked on.
I came down for Easter weekend with my children. The room was good and I only had an issue with the sliding door that would not open and once open it would not close. Past that all I needed was a place to put my head at night.
2 out of 5
by A verified traveler

Worst part of our trip

Posted Apr 29, 2014
Pros: The pool is large.
Cons: cleanliness and service
Our family travels for an annual event and this was the 5th year we have stayed at this Super 8. Previously, we have had good experiences. It is not new, but was always clean. When we arrived, they only had one non-smoking, double room available (we had reserved 2). They gave us 2 rooms with king beds to make up for the shortage. That night, our toilet stopped flushing and the front desk didn't even have a plunger available. We had to wait for maintenance to come at 8:00 the following morning. The second night we were there, I realized that the bottoms of my children's feet were black from walking barefoot around the rooms. At about 2:30am the fire alarms went off. I was glad to leave the following morning.
1 out of 5
by A verified traveler

Very unfortunate that it was non-refundable

Posted Apr 20, 2014
Pros: nothing
Cons: everything
I reserved a non-smoking room, price was great but was non-refundable. We arrived late, about 11:00 pm, and the room we were given reeked of cigarette smoke, mold in the bathtub, toilet barely flushed, holes in the comforter, and the lighting was very low. We asked for another room and were told none were available. We checked out as there was no way I could stay in a room under those conditions - Super 8 in Alexandria on MacArthur has NOT been renovated!!! Drove another few minutes to stay somewhere else.
1 out of 5
by gretxhen

Please take this property out of your database!

Posted Apr 14, 2014
I use Expedia regularly, with very good results, but this time, you let me down! Where to begin: indifferent front desk staff, towel bars both falling off the wall, dirt on bathroom floors. Blow dryer came apart in my hand when I tried to use it. Stains on every piece of furniture. Broken coffee maker. I had booked a two-week stay while waiting to get into my apt. I checked out after one horrific night and went to the OTHER Super 8 on Old Boyce Road. Wonderful staff, cleaner and well maintained place.
2 out of 5
by A verified traveler

Sleep and Leave

Posted Apr 8, 2014
Good for a night to stop in and get some rest. Room wasn't very clean, but the beds were surprisingly comfortable and clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from missouri

The staff was very friendly and very accomadating

Posted Mar 9, 2014
We ended up spending three extra days due weather delays. The staff was very pleasant and easy to work with. Its a place to lay your head down nothing fancy . It could use some updating . More of an issue with the way the roads are laid out .
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to restaurants and I-49

Posted Feb 26, 2014
The Staff is extremely helpful and very friendly-especially housekeeping. I checked in very late at night and the security guard drove me to my room and brought my luggage in for me. The room itself was clean, although a little dated. The only thing that did not work was the refrig. There is a need for more electrical outlets in the room also. The housekeeping staff is very attentive, and very friendly and did an excellent job cleaning the room during my stay. There is a pool on the premises and a very nice seating area by the pool. I would definately recommend this property to anyone looking for lodging.
1 out of 5
by Amitria from Pineville,La

The room I booked was not ready. I was sent to 210

Posted Feb 3, 2014
Pros: Nothing
Cons: Staff not friendly, very messy and aggressive attitudes
Location: Near Taco Bell, Golden Corral
I was sent to room 210, there was no towels or soap. The housekeepers were to busy gossiping about me going to the room to early. I was very disappointed. Thankfully this was a job assignment for me and I will be reimbursed.