“Crowne Plaza Hotel - Fantastic experience”

booked a package long weekend through expedia using easy jet and we stayed at the crowne plaza hotel in vilamoura. This hotel is fantastic value for money and there isnt one single thing that i could fault. We had the breakfast buffet that was included and we couldnt believe the quality and choice that was on offer. I had bought this trip for my partners birthday and we got upgraded to a deluxe room on arrival. We also used the spa facilities on the sunday of our stay which was ten euros per person. we had the use of the indoor pool, jacuzzi,turkish bath and a sauna. Overall this whole stay was fantastic and my partner and i will be returning.

“Pleasant break from winter”

Exceptionally kind and pleasant staff with their non-intrusive manners quickly makes you feel truly welcome. Location allows unobstructed view of ocean, sandy beaches and beautiful sunsets. Hotel has wide range of services and quality amenities, and appears recently refurbished. The only gripe, but so minute, is that spa center, although excellently managed, and with full range of expected treatments and services, is still not quite there with the best of them in Austria or Slovenia.

“Very Nice Hotel RECOMMENDED”

Fantastic Hotel would recommend this to anyone who wants to stay right next to the beach and only 10minutes walk to the Harbour. The Only thing I would say is the food isn't 5* quality but everything else is.

“Fabulous!”

Hotel was absolutely fantastic. I normally stay in the Tivoli when I visit (normally a few times a year), but would highly recommend this hotel. Rooms were very comfortable, lovely pool area and bean bags were great (although need some more). We had a late flight home and it was great to have use of the spa changing rooms before we left for the airport. Highly recommend this hotel! Location was great as well with a 5 minute walk to the marina. I can't wait to come back!

“Excellent Hotel just minutes from the Marina”

Just returned from a fantastic 9 day break at the Plaza. The hotel is 5* and is well located just 10 minute stroll from the Marina. The hotel was totally refurbed approx 12 months ago and it shows with lots of new cream/white leather and all mod cons throughout. We had room on top floor with good view of beach and garden area. Room was well equipped and spacious and beds esp comfy. Bathrooms again well equipped. Pool area is superb approx 100m long pool with luxurious sunbeds around, well spaced apart. But be warned they are popular and go early. Those late arrivals then have to lie in the garden area on beanbags which are quirky but strangely comfortable. The younger visitors will love these but less mobile?. Check-in was efficient and good and they had room prepared for 11am check in, great. Breakfasts are okay without being wow, but more choice would be ideal. Drinks are at 5* prices but local shops near at very cheap prices. Ate at Marina each night so cant comment on dinner. Would I return, most definitely. Would I recommend, again yes. Tivoli next door but you will pay £££'s more for not much difference.

“Interior designer's heaven!”

Fabulous hotel, staff can't do enough; the decor is fabulous. We had a Deluxe beach view room and it was everything it was described as. The only downside was that there are 100 beds around the pool and 150 beanbags on the grassed area. the hotel has 327 rooms (probably double occupancy) equals 654 clients, and the beanbags really require 2 bags each to be comfortable and they are not suitable for elderly people. hence only 175 sunbathing beds for 654 clients! The Hotel realise the problem and they say that they are going to address it by not letting people get the beds at 7am and keep them all day,;( they go off for hours at lunch) and it is unfair. If they sort that....it would be 10 out of 10 for me.

“Enjoyable”

This is a lovely hotel and very comfortable. The only thing that spoils it is every morning towels were placed on sun beds by the pool and some were not used all day even though there were not enough beds to go round. There should be some system so that if a sun bed is not used within a certain length of time the towels are removed. Otherwise worth a visit.

“Very nice property!”

Great hotel ,great room! We hope to go back for a longer period next time! Only negative was the staff was very robotic at the front desk. Not like your typical Crowne Plaza. However, awesome hotel!!

“Lack of Sunbeds”

The Hotel standard and quality was very good. It appears that the staff are not very cooperative when they are asked about not having beds and beanbags out. The weather was excellent and there were only a few beds out and no beanbags. Some of the beds had towels on for hours without there being anyone using them. We mentioned this but to no avail. Its a pity as the Hotel is of a very good standard and at times the staff do let it down. The same thing happened in August when we were there. Otherwise no complaints at all.

“NOT 5 STAR!”

The hotel is in a good location, well furnished and maintained but lacking in a few essentail facilities. The friendliness of the staff and the quality of service provided was definitely not in line with it's 5 star rating.