On the beach, beach shuttle, beach cabanas, sun loungers

Reviews of Hotel Praia do Burgau - Turismo de Natureza

3 out of 5
Hotel Praia do Burgau - Turismo de Natureza
Rua do Estai, Burgau, Lagos, Faro District

Reviews

9.2

Wonderful

Rating 10 - Excellent. 124 out of 188 reviews" "
Rating 8 - Good. 47 out of 188 reviews" "
Rating 6 - Okay. 12 out of 188 reviews" "
Rating 4 - Poor. 2 out of 188 reviews" "
Rating 2 - Terrible. 3 out of 188 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Praia do Burgau! The staff was wonderful! The breakfast area was beautiful! The hotel is located in the small town of Burgau. It was located close to the beach and several very good restaurants. We highly recommend staying there!
Stayed 3 nights in Oct 2023
Response from Ana on Oct 21, 2023
obrigada e voltem sempre

10/10 Excellent

Eric

Stayed 1 night in Oct 2023
Response from Ana on Oct 11, 2023
obrigada pela sua visita

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great breakfast!
Stayed 1 night in Oct 2023
Response from Ana on Oct 8, 2023
OBRIGADA, FICAMOS FELIZES QUE TENHA GOSTADO

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff was super friendly and helpful. Can't say a bad word about the our experience in Burgau. Our room with the balcony and ocean view capped off our fabulous time in Portugal.
Stayed 4 nights in Sep 2023
Response from Ana on Oct 8, 2023
THANK YOU SO MUCH HOPE TO SEE U SOON

10/10 Excellent

Garedew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Portugal
Wonderful stay. Team members were friendly and supportive. The hotel is clean and in good central location.
Stayed 2 nights in Sep 2023
Response from ana on Oct 5, 2023
obrigada

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay on the Algarve coast!!
We had an amazing stay in a beautiful room. The hotel staff was very accommodating and allowed us to extend our stay because we loved the hotel so much. The hotel is located in a small quaint village with many great restaurants all within walking distance.
Stayed 2 nights in Sep 2023
Response from ana on Oct 2, 2023
thank you so much hope to see u another time

10/10 Excellent

Anne-Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff - front desk, housekeeping, all great - made restaurant recommendations, hiking suggestions, easy big parking lot, room clean and adequate (nothing fancy), breakfast was ok - you have to get there right in the beginning or you will miss out - lobby was a bit dark yet ok
Stayed 2 nights in Sep 2023
Response from ana on Oct 2, 2023
thank u so much, next time ask the staff for anything u mite need

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and reliable option when visiting Burgau. Central position, close to shops, bars, restaurants and the beach.Great breakfast with a large choice, bacon,eggs, cold meats, cereals and fresh fruit and more. Well run with a nice pool, good views of the sea from the more expensive rooms with small balconies. I find it a little pricey but it is probably me remembering when it was a lot cheaper. But then I've been coming to Burgau for 35 years, when the roads were sandy tracks getting here
Stayed 1 night in Sep 2023
Response from Ana on Sep 27, 2023
Thank you and see you next time

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super amazing staff and hotel is a 4 min walk from the most gorgeous beach you’ve ever seen! Also amazing hiking! Stay here in Burgau you will love it!
Stayed 2 nights in Sep 2023
Response from Ana on Sep 27, 2023
thank you hope to see you next year

10/10 Excellent

Kaspar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was more than great. Burgau a jewel on the Algarve for the one who seeks a quiet place.
Stayed 2 nights in Sep 2023

6/10 Okay

Elizabeth

Liked: Staff & service
Great at reception but odd location, almost overlooked. It was inexpensive which was a plus as it was on a whim I stayed in the area. But the place was pretty empty and had that feeling of being almost abandoned. I believe the place is for sale so that kind of makes sense. Restaurant or bar no longer in operation. Breakfast friendly enough, but sparse like some other recommendations.. get the impression the place is barely hanging on.. convenient to local restaurants which it looked like there were a lot of good ones, but the beach imo is not one I would choose to hang out at with so many other nicer ones around.
Stayed 1 night in Sep 2023
Response from Ana on Sep 27, 2023
Dear Elizabeth , in fact we are 75% ocupation. And the look we creat its to please our clients, obvious you not.We are a very simple and traditional litle hotel.WE REFURBISHED every year, despite the last years difficuties and with the help of our most reliable clients...For people ho enjoy nature, hiking, talks (local storys, and sea biologist..)...kind regards

10/10 Excellent

Samy, Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice small city, nice location, great parking
Stayed 2 nights in Sep 2023
Response from Ana on Sep 15, 2023
thank you so much hope you may return soon

10/10 Excellent

Ramon, Lakewood Ranch

Stayed 2 nights in Aug 2023
Response from Ana on Sep 27, 2023
obrigada

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbearably hot, rude when we asked for a fan
Chose this hotel because of location, parking & air conditioning, given that it was Aug & very hot. Room only had a portable unit that truly did nothing to cool our room & gave off so much heat it made it worse. The exhaust tube leaked hot air into the room & the whole unit & wall behind was so hot it completely negates having AC. Other reviews (that I wish I had seen prior to my fiancé booking) mentioned this issue so this was not a unique experience. We tried everything to make the room comfortable, to no avail. We ended up sleeping with wet wash cloths on our bodies to try and stay cool. The bed was uncomfortable. The sheets were stained. The pool was freezing. Breakfast was hard boiled eggs, sliced white & brown bread, some sliced cheese, cheap ham, & bacon that was always empty, & margarine & jam. Everything was perpetually on the verge of running out, regardless the hour. Many of the places we stayed on this trip were quite rustic, with no AC, & were not this uncomfortable. We felt totally duped by the price & promises versus the experience we had. We were looking for alternatives by our 3rd night. We debated sleeping in the car. We debated sleeping on the beach. When we awoke on our last day, wet wash cloths on our bodies, we said, “It’s over!” We couldn’t wait to leave. Truly unacceptable for paying nearly $900 to stay there.
Stayed 3 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Ana on Aug 27, 2023
obrigada esperamos que participe nas nossas actividades , a começar já em Setembro , Terra e Mar

10/10 Excellent

Karen

Stayed 3 nights in Aug 2023
Response from Olesia on Aug 23, 2023
thank you , see u soon

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and hotel for a quiet beach trip
A clean, comfortable, convenient hotel located in a National Park in a quiet, picturesque village. Parking onsite is a bonus since there seems to be little parking available around town. A very walkable location with easy, albeit hilly, access to the beach and restaurants. The staff was very informative and helpful. The breakfast offered ample tasty choices. This location is an especially nice alternative to Lagos or Sagres for those who would rather commune with nature than the masses found in other nearby resorts. Bring somewhat secluded and off the beaten path is what made Burgau a charming choice for my husband and me.
Stayed 2 nights in Aug 2023
Response from ana on Aug 22, 2023
obrigada, esperemos que voltem

10/10 Excellent

Justin Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly and helpful staff, very clean and conveniently situated
Stayed 10 nights in Aug 2023
Response from Ana on Aug 17, 2023
obrigada

6/10 Okay

Keith

Stayed 4 nights in Jul 2023

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable stay in a beautiful place❤️
Stayed 1 night in Jul 2023
Response from Ana on Jul 22, 2023
thanks !! see you next year!!xxxxAna

8/10 Good

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Ana on Jul 20, 2023
Thank you , hope to see you soon

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in Burgau
Lovely hotel with friendly and helpful staff. Spotlessly clean throughout, rooms cleaned and serviced daily. Beautiful pool area (although does need a few umbrellas for shade) with bar and food available. They made us feel relaxed and welcome from the start.
Stayed 6 nights in Jul 2023
Response from ana on Jul 18, 2023
Thank you , always welcome !!see you soon

10/10 Excellent

Jennifer

Stayed 4 nights in May 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely!
Unfortunately, my stay was fairly short, but such nice people! Very accommodating, lovely, eco-friendly hotel, with no TVs in the room (which I feel put a emphasis on enjoying nature)! Went out of their way to accommodate my dietary restrictions. And got up extra early to make sure I got breakfast before I left I can’t say enough, looking forward to returning sometime soon and spending more time here.
Stayed 1 night in Feb 2023
Response from Miguel Ángel Huerta on Apr 18, 2023
Thank you very much, hope to see you soon.

10/10 Excellent

Alan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Good standard for 3star. Pool especially good
Stayed 5 nights in Oct 2022

8/10 Good

Gail

Liked: Cleanliness, staff & service, room comfort
Staff was excellent
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Fine!
It was a last minute reservation and it turned out just fine.
Stayed 1 night in Oct 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Alan

Stayed 1 night in Sep 2022

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint gem and the staff go above expectations to make you feel welcomed. I highly recommend for solo or couples seeking a unique and affordable experience.
Stayed 3 nights in Sep 2022
Response from Ana on Sep 21, 2022
thanks , we are happy you enjoyed our company.

6/10 Okay

Verified traveler

Stayed 4 nights in Sep 2022

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Feels like family
The property is dated and could probably use some updating but otherwise was great. The staff is incredibly friendly - there are just not enough words to describe how great the staff are - especially Nathalie and Paulo. Everyone is helpful and willing to share information and do whatever to keep you comfortable. They really make you feel like family. Be aware that hotels.com lists this as being in or near Lagos. It is not. I was able to take an Uber to the hotel but getting an Uber or Bolt from the property is nearly impossible - drivers don't go out there. There is a bus that runs regularly Mon-Fri and there are expensive taxis also available but best if arranged. If you want somewhat quiet and less crowded, this is the place to be!
Stayed 5 nights in Sep 2022
Response from Ana on Sep 21, 2022
thankss

10/10 Excellent

Larry

Stayed 3 nights in Sep 2022
Response from Ana on Sep 13, 2022
Thank s

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent staff
Stayed 4 nights in Aug 2022
Response from Nathalie Oliveira on Sep 2, 2022
Dear Emma,Thank you very much for your review.Kind regards

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Praia do Burgau could quite possibly be my favorite stay ever. The hotel owner is incredible. She is so kind and accommodating. Truly makes it feel like you're staying at her home. The Breakfast buffet is incredible with so many offerings. Views from our room were top notch and the location is sublime. Very close to a beautiful beach, hiking and many restaurants as well as the local bus station. 20/10 recommend.
Stayed 4 nights in Aug 2022
Response from Nathalie Oliveira on Aug 30, 2022
Dear Kathryn,Thank you very much for your review, it means a lot to us! We are glad that you have enjoyed and we would love to have you back someday.Kind regards,Hotel Burgau

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, comfortable, well situated for the small village of Burgau. Do be aware that not all rooms have the view advertised.
Stayed 5 nights in Aug 2022
Response from Luis Pereira on Aug 26, 2022
Thank you so much for your review.We appreciate the fact that you enjoyed your stay.We advertise both rooms. Standard Rooms with no sea view, and rooms with sea view.Kind Regards,Hotel Burgau

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property ideally located for a summer beach vacation in the Algarve
Stayed 1 night in Aug 2022
Response from Luis Pereira on Aug 26, 2022
Thank you so much for your review.We appreciate the fact that you enjoyed your stay.Kind Regards,Hotel Burgau

6/10 Okay

Rosângela

Stayed 6 nights in Aug 2022
Response from Ana on Aug 23, 2022
obrigada

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast with fresh clean rooms
Stayed 3 nights in Aug 2022
Response from Luis Pereira on Aug 26, 2022
Thank you so much for your review.We appreciate the fact that you enjoyed your stay.Kind Regards,Hotel Burgau

10/10 Excellent

Julia

Stayed 3 nights in Aug 2022
Response from Ana on Aug 23, 2022
obrigada

10/10 Excellent

Janice

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best hotel stay in the algarves! Staff was so friendly room immaculately clean, All the amenities including breakfast and parking fabulous location. Amazing stay
Stayed 1 night in Jun 2022
Response from ana on Jun 28, 2022
obrigada até uma próxima

4/10 Poor

Barney

Stayed 1 night in Jun 2022
Response from Ana on Jun 28, 2022
Pena que não tenha gostado da sua curta estadia obrigada

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T'was a fine stay!
It was my third time visiting the area: Burgau, Praia da Luz, and Salema. Love this zone --- beautiful landscape -- nature - the beaches - hiking - and near Lagos and many other cool places. The hotel is older but comfortable. Terrific service - very sweet and helpful. Great location. Decent brekkie. My only criticism would be the bath towels are paper thin and scratchy.
Stayed 2 nights in Jun 2022
Response from Paulo Lima on Jun 19, 2022
Dear Sir/Madam, Thank you very much for your review. Hope to see you soon. Best regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming hotel just steps from the beach.....
What a great hotel..... tremendous location and just steps from the beach. And the staff could not have been nicer or more helpful. This is in a charming little beach town without all the tourists that you'd see elsewhere in the Algarve. I will return!
Stayed 1 night in Jun 2022
Response from Paulo Lima on Jun 13, 2022
Thank you very much for your review. Hope to see you soon. Best regards Hotel Burgau Team

10/10 Excellent

Luis Filipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Fresh fruit, fresh orange juice, fresh bread and excellent choices.
Stayed 3 nights in May 2022
Response from Ana on Jun 9, 2022
obrigada, esperamos que nos visite brevemente

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
The staff was very kind and accommodating! Gave advice on local beaches. Room had an air conditioning fan.
Stayed 2 nights in Apr 2022
Response from Ana on Apr 18, 2022
Thanks for your review .hope to see you soon Ana

2/10 Terrible

Roger Davis

Stayed 2 nights in Mar 2022
Response from Luis Pereira on Mar 19, 2022
Dear R. Davis. We are very sorry if it was something that has not correspond to your expectation related to our hotel. We would like to have a comment from you regarding where can we improve? Kind Regards, Luis Pereira

10/10 Excellent

Pam

Liked: Property conditions & facilities
Great service!
Stayed 1 night in Feb 2022
Response from Ana on Feb 27, 2022
Thank´s we hope to see you soon kind Regard´s Ana

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop
The owner was very eco friendly and explained a lot about the biodiversity of the area. Also gave us great tips for dinner . The staff seemed to be the family and went out of their way to genuinely take care of us . The rooms are simple but in such a magnificent setting , it is all one needs !
Stayed 1 night in Feb 2022
Response from Ana on Feb 15, 2022
Thank you Siobhan , for making part of our «familia» 2!! Hope u will visit as again!! Ana