Hotel Vila Galé Atlântico

on arrival I was allocated a room with a poor view (over the car park) and with very little hanging space, no one offered to give me any help with taking my luggage to the room. I requested a different room and was given a better one with a view over the pool, but still no offer of help with moving my luggage. The receptionist spoke very little English and offered very little information about the hotel facilities etc. The bar service was very poor and the drinks expensive, there were none of the extras one might expect - olives, nuts etc and the evening entertainment was very poor. The daytime entertainment team did make a real effort to provide some decent service and were all very polite and friendly. The food was uninspiring and very ordinary, I only discovered on the penultimate day of the holiday that there was an A La Carte option available but by this time I had lost interest in attending the hotel dining room.

very good hotel with great veiws .but a little out of town not much for kids

Very nice hotel with lovely, friendly staff. It is in a peaceful location, close to a lovely beach. If you are wanting pubs and clubs nearby this is not the place for you as it's about 10 min drive to the main strip but ther are a few lovely restaurants within walking dstance to the hotel. So for a quiet getaway, this hotel is ideal. I would personally recommend the lighthouse restaurant and the restaurant on the beach (can't remember what it's called) but the fish is to die for - reasonably priced too, and the wine....yum! The pools in the hotel are very well maintained and there is a little outdoor play area for the kids near the pool too. We travelled with a 3 year old and a baby and everyone's needs were met. We ate in the hotel a couple of evenings and had breakfast every morning. I would rate the food as 4/5.

The hotel itself was great - clean and spacious, nice pool and grounds, breakfast fabulous. The staff spoke were multi lingual and helpful but we were in the area only for 2 nights and the weather not worthy of beaching. We inquired for things to do and they couldn't recommend a thing. We found out later there were options for restaurant/bars just down the street, which offered karaoke and at least a chance to get out. Also there were other activities not too far away. The housekeeping were very efficient and good but they would come to our room early and even when we were lying in bed and changing they came right in!! The hotel is far from the train station and costs about 20 euro by taxi; the local buses we were told were not a good option. There is a hotel shuttle to and from Albufeira center 3 times per day which can be helpful to cut the costs down if you're able to time it properly. Once at the hotel though, no real complaints especially if you are looking to just get your room and stay on the beach.Oh.. keep in mind there is a stove, but no oven!! The supermarket and atm are within 5 mins walking so great location once there!!

the room was like an apartment with fridge and stove, looked out on the ocean, but ocean view not a must at this hotel, bed was comfortable, bathrrom nice, spacious, bidet...the food was buffet, good selection of fruits, nice breakfast - the beach is a fair walk but nice - cool rock formations, the bus to Albufeira was very handy, courteous, on time - Albufeira is fun for shopping, outdoor cafes, beautiful beach, I would go again - nice family oriented pool lots of kids - even though we are a muture couple we like the activity - the only real negative that turned out ok was that the toilet wouldn't flush but when the technician came he fixed it - he was pleasant -

Hotel was nice and so were the rooms. Very close to the beach. Worst part was the 2 women on reception. Terrible service does not even describe it. Not only were they rude when I asked for my room to be moved but one of them huffed at us and told us we were causing her problems and stormed off leaving us open mouthed at the desk. The manager then came out, a very nice man. I explained that my friend was pregnant and it was not practical to be given a ground floor room next to the main lift and over looking the pool (Room 28 I think) where they have entertainment going on until midnight. He then agreed to swap our room, surprising because one of the rude women at reception told us they were fully booked. We then moved all our belongings to the new room and was shocked to be asked to move after 15 minutes when they "conveniently" got a call from the time share owner saying he was on his way and needed to stay there. So after debating that this was unacceptable and then to be asked to move again, we finally moved to room 8. The 2 ladies on reception are the rudest staff I have ever dealt with in a hotel.

the hotel was great apart from the changing facilities on the indoor pool. suggest you take a robe and flip flops and then use your room to change.

Very nice Hotel close to the beautiful beach of Gale. A little isolated, with few local amenities. However well worth the visit. 6km from Albufeira.

Not EXELLENT, but very good hotel. Really 4 stars.

We just got back from Portugal and stayed at this lovely hotel. Loved every minute of it.One thing though make sure when you check in, they don't give you room 31 which is next to the reception. We were given room 31, couldn't stand the noise for more than couple of days. Staff was helpful and they gave us a different room. Excellent location and beach!