Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Genova

Scoprire l'Algarve

Posted Mar 12, 2015
Pros: Posizione, intrattenimento. Servizi a disposione.
Location: Vicino al mare.
Complesso molto bello e confortevole in tutti i suoi aspetti.
Comment from Hotel Management
Mar 23, 2015 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Paignton England

Modern, but slightly care worn by the sea

Posted Jan 12, 2015
Pros: I liked its location, and accessibility. Modern architecture and overall appearance were good. The staff were friendly and helpful.
Cons: Despite its modern appearance there is plenty of signs of wear and tear especially in the corridors between the rooms
Location: I was there to skydive, the drop zone is only 4 Km distance on the outskirts of Alvor, so it was perfect for that.
This is quite a pleasant hotel situated close (150 meters) to the beach. I paid extra for a room with a sea view, I think it was worth it but it did cost about £150 more for my 13 night stay. The room was bright and airy with a reasonable sea view and a balcony. The bed was quite hard, just not to my taste in comfort and has left me with a slightly sore hip from sleeping on my side. The fridge was completely enclosed in a cupboard, part of the wardrobe so the whole area was warm from the heat given off my the fridge's heat exchanger. Not very energy efficient! There was a safe for valuables in the same part of the cupboard above the fridge, but in my room the safe was no longer attached to the wall and felt quite light so could be easily removed, so I didn't bother to pay the extra for this false security! The only reading light was on one side of the twin beds it was on a flexible swan's neck arrangement so you could adjust where it went, but it was worn and useless and would not stay in place. It's difficult to be specific about the inadequacies of the room, but I wonder if the architect/interior designer ever actually stayed in such a room to see how it all almost but not completely worked. The corridor carpets were thin, stained and in need of replacement. The breakfast buffet was very good for fruits, cereals, cold meats, bread and cheeses with excellent coffee. The cooked breakfast was uninspiring and worth avoiding. The evening dinner buffet was okay.
Comment from Hotel Management
Mar 23, 2015 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your reviews in Expedia concerning your holidays with us at the Pestana Hotel Dom João II. We thank you for all your comments and inform that they have received our best attention. Best regards, Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Nice hotel

Posted Jan 4, 2015
Nice hotel right on the beach with very friendly staff. Breakfast was great. Not so easy to find from airport but night staff guided us on the phine
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Dec 25, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kent Uk

Great hotel

Posted Dec 8, 2014
Pros: I loved the fact the hotel was right on the beach
Cons: The only thing we would have liked was to be able to purchase a news paper
Location: We have stayed at Alvor many years ago and found the village a lot quieter then it was then,but Alvor is a pretty village
We went to Alvor for my birthday ,the hotel exceeded our expectations,the staff were so friendly,we had a room with a sea view,the room was very smart and stylish,the indoor Pool was great ,and it was warm,we eat in the hotel ,breakfast was excellent plenty of choice.and the buffet of a evening was good value for money. I would love to stay at this hotel again
Comment from Hotel Management
Mar 23, 2015 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your wonderful comments regarding our services and staff in Expedia. Your opinion is highly important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We thank you again for the great remarks and hope to have the opportunity to welcome you again in a near future. Our best regards Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Beds

What a lovely hotel right on the beach

Posted Nov 8, 2014
Pros: Very friendly, helpful staff. Comprehensive buffet breakfast. Good atmosphere. Rooms nicely decorated - modern and colourful
Cons: Having to pay for a room safe. No hairdryer in the room unless you requested one! No tea/coffee making facility in the room
Location: The hotel is right on the lovely golden beach. Alvor village is up the road with many shops and restaurants. Portimao is the nearest big town.
We enjoyed our 5 day stay. A lovely clean, bright hotel where you could relax easily - they had everything under control! The staff were very accommodating and gave you all the information you needed - and more. Would definitely stay there again. The pool area outside was very nice - lots of space and clean sun beds available. The beach is just past the pool area. A lovely clean beach that goes on for miles. There are some eateries along it too. The indoor pool and spa facilities are good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jersey , CI

Nice hotel with pool , right on beautiful beach

Posted Sep 29, 2014
Had a lovely time at pestana dom juan ll , clean and friendly hotel with beautiful gardens and super pool . Right on the beach and within walking distance of a fantastic fishermans village , nice breakfast with plenty of choice . Clean rooms but a little small .
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Nice place within walking distance of beach/town

Posted Sep 2, 2014
Pros: Lots of space to chase the sun all day.
Cons: Pillows were lumpy to the point of not being usable - we used the cushions on the sofa! Spa shower flooded.
Location: Alvor is a lovely town with loads of restaurants, bars and things to do at all budgets. All within walking distance.
Breakfast five star, room cosy, plenty of room around the pool to chase both sun and shade.
Comment from Hotel Management
Mar 23, 2015 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your excellent comments in Expedia. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Portugal Carlos Santos Unit Manager Pestana Dom João II Hotel
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Our Family Holiday [2 Adults & 2 Kids]

Posted Aug 27, 2014
Pros: Children were well catered for. My kids had a great time. Breakfast is recommended.
Cons: Swimming pool area could be better landscaped. Doesn't look great.
Location: Location is great, beach is great and Alvor Old town is wonderful. Try to visit if you can
We had a great time. The hotel is rated 4 Star, however, I would rate it at 3.5. The hotel should not the reason to be there. The location is absolutely wonderful and Alvor is great. The location makes this trip. This hotel looks after the children's need very well.
Comment from Hotel Management
Mar 23, 2015 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your review concerning your stay at the Pestana Hotel Dom João II.Our aim is to provide unforgetfull holidays to our guests, unfortunetly not everything was acording to your standards. It would be very nice to have you back with us in the hotel,and we would not spare any efforts in order to provid you an amazing service. With kind regards, Carlos Santos Unit Manager Pestana Dom João II Hotel
4 out of 5
Recommended
for Everyone
by A verified travelerfrom enfield, Middlesex

Very good beach hotel

Posted Aug 17, 2014
Pros: The cleanliness and also the grass area for sun loungers, especially as there are lots of trees providing natural shade. Lovely!
Cons: The staff should be better trained in customer service; sometimes came across as a little rude and dismissive. Evening entertainment needs updating.
Location: Great proximity to a lovely beach and fishing village of Alvor. Also a surprising little bowling alley a couple of minutes away near a supermarket.
Very happy with this hotel. Nice and bright reception area with spacious bar and huge dining room. Terrace leads on to very nicely maintained grass area with decent sunbeds (which everyone puts towels on first thing in the morning to reserve - despite the notice in reception saying you can't). The hotel breakfast buffet provides pretty much everything you could wish for, although it does get very busy if you leave it late to go in. The bedrooms kept extremely clean with beds made and towels changed daily. A good sized TV is provided and a nice bathroom with decent shower. A small balcony but fine if you don't intend to use it too much, especially if you have the car park view! The beach is literally a gate away from the pool area and is huge with lovely soft sand. Because of it's size it never feels crowded. Alvor is a 10 minute walk away and full of lovely restaurants and souvenir shops - a very nice place to spend an evening. Evening entertainment in hotel not terribly exciting - usually a man singing. Fine for background music but hotel could be a little more adventurous to encourage more guests to spend evening there. We didn't find hotel staff particularly friendly, both at reception or at bar, which was a shame. No small talk or even basic welcoming manner and never seemed to mind keeping guests waiting. But if you intend to be self sufficient and not rely too much on hotel for customer service, then this is a good choice of hotel.
Comment from Hotel Management
Mar 23, 2015 by Carlos Santos, Hotel Management
Dear Guest, Thank you very much for your wonderful review and for recommending our hotel to other travelers. Your kind words give us the great filling of mission accomplished and we also look forward to welcome you again on your next holiday. With kind regards, Carlos Santos Unit Manager Pestana Dom João II Hotel