Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Jättefint hotell nära både strand och restauranger

Posted Jul 31, 2015
Väldigt nöjda med detta hotell, hyrde en lägenhet med 1 sovrum, sovplatser för fyra med bäddsoffa i vardagsrummet. Det var rent och fräscht och lägenheten var lagom stor, hade en fin terrass ut mot båthamnen. Det var nära både till strand och pool, hotellfrukosten var helt ok, lite enformig dock. Mycket trevlig och hjälpsam personal.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Jul 20, 2015
Pros: Location
Cons: Layout of the hotel makes going anywhere quite tiring. Would be good to have more golf buggies available to ferry guests. And paying for the safe??!!
Hotel was OK. Good facilities and pool area (the smaller pool anyway - didn't go to the larger hotel pool as it was quite a walk from our room!). Staff were great although we did have a slight issue with the cleaning staff. After having already showered, I was annoyed to discover that the bath towels had been replaced with hand towels! We made reception aware of it the next morning and they were very apologetic although another couple also came up behind us and said 'we came here to complain about the same thing'. Odd. Room itself was OK. We had a studio with a third bed which we didn't use. Rooms were big with a handy kitchen area if you did want to use it. Breakfast was OK (notice a theme?!) also. Nothing special but edible. Your usual plates of cold meats and cheeses, fruits and then the trays of hot scrambled egg, baked beans and hash browns. They also have a station for eggs so you can ask for them fried or an omelette. The omelettes were very nice but if you get down to breakfast at a busy time then expect to wait for around 15-20 mins for an omelette (I gave up in the end!). Good location - 5 mins to beach but the walk to the town is a bit more strenuous! Takes about 10 minutes to get to the top of the 'strip' (with quite a few stairs!) and then around 5-10 mins to walk to the end of it. Also about a 10 min taxi ride to Alvor which is well worth doing (lovely narrow streets and delicious restaurants)
Comment from Hotel Management
Jul 23, 2015 by Vitor Matias, Hotel Management
Dear Bob, Thank you for your comments and for choosing Tivoli Marina Portimão. Although your experience was not entirely in keeping with your expectations we really hope that you have enjoyed your stay with us. We assure you that all your comments have received our fullest attention and sincerely we hope to welcome you again so we will be able to achieve or even exceed your expectations. Kind regards, Vitor Matias
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great location & amazing staff

Posted Jul 19, 2015
Great hotel, great staff, fantastic location. Only negatives were the aircon was quite noisey and the beds were very firm but these small points were massively outweighed by how great the hotel was!
Comment from EPC
Jul 21, 2015 by Vitor Matias, EPC
Dear Jameo , Thank you so much for the nice notes. We are delighted that you enjoyed your stay with us. We are looking forward to welcoming you back to the Tivoli Marina Portimão again very soon! My best regards, Vitor Matias
5 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Nice hotel in a quiet setting

Posted Jul 14, 2015
Pros: Location, quality of accommodation, the staff were superb,
Cons: The provision of television programs could be better, albeit it's an international setting we only got bbc world news/ sky international news
Location: Beautiful river location as its a marina however next to a beautiful extremely well maintained beach
Excellent hotel with superb staff, this was our 4th stay and the standard is always improving. Beautiful setting at the marina and close to the glorious sands of Praia da rocha
Comment from Hotel Management
Jul 16, 2015 by Vitor Matias, Hotel Management
Dear george , Thank you so much for this amazing review. We were pleased to know that you had a fantastic time with us and nothing felt short on your expectations. It is very rewarding to exceed the expectations of our guests, that are our main objective, and for which we direct our efforts. This proves how hard the entire team works to ensure our guests are well looked after. Thank you once more and see you next year at Tivoli Marina Portimão. Best regards, Vitor Matias
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Fantastisk omgivning

Posted Jun 21, 2015
Vi åkte med våra 3 barn, 7-13 år. Lugnt hotell med en fantastisk utsikt och omgivning. Nära till stranden. Trevlig personal!
4 out of 5
Recommended
for Everyone
by A verified traveler from NW, UK

Good location would recommend

Posted May 25, 2015
Pros: The hotel is an ideal base for accessing the Algarve area. You can walk to Praia da Rocha where there is a good choice of restaurants.
Cons: WiFi coverage is poor within the rooms and could do with improving.
Location: Praia da Rocha beach is beside the marina. You can book boat trips and scuba diving locally. There is a zoo, Zoomarine and aqua parks.
We've used this hotel each year for the past 10 years as we feel it's in a great location to access the Algarve region. Rooms vary depending on which block you're in but are adequate. They have buggies to help with luggage to the rooms and you can arrange a pickup if you don't want to walk to the restaurant block. Breakfast if buffet style with plenty of choice located in the restaurant which overlooks the river. Staff are very helpful and friendly. Scuba diving is available (via Ocean Revival, check website) on wrecks. It's lovely to walk along Praia da Rocha beach and come back via the main strip of the town, although you do have to climb stairs up the cliff face so not suitable for all.
Comment from Hotel Management
Jun 4, 2015 by Vitor Matias, Hotel Management
Dear K&M , Greeting from Tivoli Marina Portimão, Thank you for posting your wonderful review. The best compliment to us is when our guests wants to return! It was indeed a pleasure to read that you were satisfied with our services and hotel location. We hope to have the pleasure of welcoming you back soon. Best regards, Vitor Matias
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Lovely Hotel

Posted May 4, 2015
Pros: Staff were excellent and the location of the hotel was lovely.
Cons: WIFI would have cost 15 euros a day if I hadn't have signed up to the Discovery Loyalty programme before going.
Location: Lovely location on the marina with a view over to the beach at Ferraguda. Lovely beach nearby and lots of good restaurants.
Nice hotel on the marina. Staff were very helpful, friendly and efficient. Breakfast was good. Five to ten minute walk to the beach. Recommended. Sign up to the Discovery Programme loyalty card scheme before you go and you can get free WIFI.
Comment from Hotel Management
May 6, 2015 by VM, Hotel Management
Dear L, Thank you for posting your wonderful review. The best compliment to us is when our guests wants to return! It was indeed a pleasure to read that you were satisfied with our services and wonderful hotel location. We hope to have the pleasure of welcoming you back soon. Best regards, Vitor Matias
5 out of 5
Recommended
for Everyone
by A verified traveler from Shropshire

In a good location, easy access to the harbour.

Posted Apr 30, 2015
Pros: Everything. Location, cleanliness, food, helpful staff.
Location: O Farol restaurant first on the boardwalk from direction of Tivoli excellent, especially the fish dishes. Family run business, food cooked from fresh.
The outstanding overall impression was how very friendly and helpful ALL the staff were. eg. Whenever we came across managerial persons engrossed in conversation with staff they always looked up and made a point of greeting us. Also staff behind reception always looked up and greeted us whenever we were just passing through. Made one feel that little bit special. Lovely hotel, very clean would reccommend it to everyone. Staff in restaurant were just as nice and friendly too. Breakfast very good. Nice surprise, upon checking out at 05.45hrs we were handed a breakfast box as we were unable to have the breakfast due to an early departure. Thank you
Comment from Hotel Management
May 4, 2015 by Vitor Matias, Hotel Management
Dear Margaret , Thank you so much for this wonderful feedback! I thank you for mentioning our "exceptional" level of service. I will pass on your words of praise to the whole team as this will serve as an encouragement to keep on providing such standards. We are so glad that you enjoy our top location, friendly staff and great layout. We look forward to your next visits. Warm regards, Vitor Matias
5 out of 5
Recommended
for Families
by Per-olof from Halmstad

Nöjda familjer

Posted Apr 15, 2015 on Hotels
Vi var nio personer - far- och morföräldar, barn och barnbarn. Vi var alla mycket förtjusta i hotellet som var mycket barnvänligt. Överskådligt och lätt att hålla reda på barnbarnen. Fint poolområde. Fin frukost och vänlig personal. Det något negativa var i så fall att det var smutsigt under sängarna. Råkade tappa min mobil..........
Comment from Hotel Management
Jun 27, 2015 by Vmatias, Hotel Management
Dear Per-olof , I will surely share your outstanding feedback with our team and thank you for your great recommendation. I was absolutely delighted to read your feedback following your recent stay with us at Tivoli Marina Portimão. I was so happy that you and your family had a great time in our hotel. I hope you will stay with us again in future, we would be delighted to welcome you back. Best regards from the sunny Algarve, Vitor Matias
5 out of 5
Recommended
for Everyone
by A verified traveler from South England

Really lovely hotel good food and excellent servic

Posted Mar 18, 2015
Pros: Everything
Cons: It's so difficult to answer this question as everything more than met our expectations.
Location: Lovely beach and some good restuarants that were recommended when we asked.
Didn't expect such a good hotel which made us so very welcome and service was second to none.
Comment from Hotel Management
Mar 23, 2015 by Vitor Matias, Hotel Management
Dear Lyn, On behalf of the whole team, we would like to thank you for your wonderful review. It is very rewarding to exceed the expectations of our guests, it is wonderful to receive such great comments. It´s rewarding to know that you truly enjoyed your stay at the Tivoli Marina Portimão so very much and that our team provided a true memorable experience! Best regards, Vitor Matias