Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom essex

Perfect location

Posted Nov 9, 2014
Pros: Staff, really helpful
Cons: A hair dryer that had more power than an asthmatic mouse blowing through a straw!!!
Location: La broa restaurant Tai tai restaurant The public beach on opp side of harbour, beautiful.
The hotel is perfectly located with one side facing the pool and beach and the other the marina. The staff are fantastic and the hotel is beautiful, Breakfast is immense so much to choose from, remember to fill up at breakfast though as all meals within the hotel are extremely and unnessarily expensive. A cup of tea in the side bar cost €6 !!!! The marina and outer town has a plethora of restaurants and bars so plenty to spend your money on. I personally recommend two restaurants the Tai tai - Chinese on the harbour which had great set menus which helped us to know how much we were spending. The other is called "la broa" a Portuguese restaurant in amongst the squares up and away from the main marina, the food was amazing, service fantastic, and free extras that make the meal special. Finally I would go back to the tivoli, but they have to listen to the empty restaurants every night with staff looking bored as they had nothing to do, reduce your prices and they will soon fill up!! Internet, nowadays a necessity rather than a luxury, tivoli wanted €15/day for the privilege!! But we found a way around it, by joining a club for free, forms on the reception desk, this gave us free internet for the week and a free newspaper everyday too! Enjoy its a beautiful hotel xx
Comment from Hotel Management
Nov 29, 2014 by Jorge Beldade, Hotel Management
Dear Guest, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. It is a great pleasure to know that you enjoyed our superb location with the beach on one side and the Marina on the other as well as our breakfast service to which we give special attention. We are sorry that our prices did not meet your expectations. We apologise for the inconveniences caused and we assure you that your less positive comments will be taken into consideration in order to improve our standards. On our staff’s behalf, we thank you for your words dedicated to them. It is always good to see our efforts recognized. We look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom LONDON

good location

Posted Nov 9, 2014
Pros: The location, facilities and the staff.
Cons: They could improve the breakfast.
Location: Great if you are a golfer. Plenty of restaurants and watering holes near by.
A great hotel in a great location. Friendly helpful staff. The only negative was the hot breakfast was not really up to 5 star but plenty of choice from the buffet.
Comment from Hotel Management
Dec 3, 2014 by Jorge Beldade, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at Tivoli Marina Vilamoura. It is a pleasure to know that you enjoyed our hotel and its superb location as well as the provided facilities. We are sorry that our breakfast did not meet your expectations. We can however assure you that we give special attention to our breakfast service, in order to provide a range of quality products which are fitting for a hotel of our status. Nevertheless, your comments are very important for us and were shared with our team so as to ensure ongoing improvement. We look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Best location you could wish for.

Posted Nov 7, 2014
Pros: Location
This was are third stay and it is still a lovely hotel couldn't fault anything.
Comment from Hotel Management
Dec 3, 2014 by Jorge Beldade, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at Tivoli Marina Vilamoura. It was a pleasure to welcome you again in our hotel and to know that everything still met your expectations. We look forward to welcome you back in a near future. Best Regards, Jorge Beldade General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

An unforgettable stay!!

Posted Nov 5, 2014
We stayed here for a short break after recently getting married for a mini honeymoon. From arrival the staff were so friendly and we were given a complimentary bottle of champagne and truffles in our room. They did everything possible to make sure we enjoyed our stay we couldn't have asked for any more. We found the staff very helpful and the free use of the spa facilities were a lovely treat. We opted for a deluxe room which had a fantastic view of the sea and rooms were cleaned daily with chocolate treats left every evening by the maid! An unforgettable week
Comment from Hotel Management
Dec 3, 2014 by Jorge Beldade, Hotel Management
Dear Guest, Thank you for sharing your experience of staying at Tivoli Marina Vilamoura. We are very happy to know that we could provide you an unforgettable stay. On our staff’s behalf, we thank you for your words dedicated to them. This kind of comments motivates and encourages us to continue to provide the best service to our guests. We wish you all the happiness and look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belfast

Great location and very nice hotel

Posted Nov 3, 2014
Pros: Virtually everything, food, beds, view, location, air con, staff, layout, ,room size etc etc. It just worked out fine for us.
Cons: wifi should be included for free. You can sign up for their loyalty scheme and they will knock the price off the bill though.
Location: Great being able to walk around the marina in the evenings. End of October is a good time to stay- less crowds and weather very pleasant
Very helpful staff, very comfortable beds and great breakfast. Started off well with the trainee receptionist giving us a short tour of the facilities, this helped us orient ourselves after a long journey. The staff were also very helpful when we needed guidance on how to get to the next town - they gave us a coloured page of the bus time table and marked out the correct options. Other travellers we met got a poor copy from their hotel which was illegible. When I lost my glasses I got good advice on where to go to.
Comment from Hotel Management
Nov 8, 2014 by Jorge Beldade, Hotel Management
Dear Liam, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. We are pleased to know that you enjoyed our hotel and the facilities we provided. Regarding internet service, we would like to mention that if you sign up to our free loyalty program, GHA Discovery, you will have free Wi-Fi internet as well as other benefits such as a free bottle of mineral water in your room on arrival and a free daily newspaper of your choice during your stay. We would like to thank your words dedicated to our staff. It is always good to see our efforts recognized. We look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager
4 out of 5
Recommended
for Families
by A verified travelerfrom Belfast

Excellent location for hotel.

Posted Oct 30, 2014
Pros: The sea views, The outdoor pool and excellent gardens, the staff and the luxury.
Cons: Possibly the bedrooms
Location: There was a lot to do in the hotel. Close to walks and excellent beaches. Also many great Restaurants and bars with live entertainment seven nights
A large hotel with plenty to do. The Deluxe Bedroom was slightly small but the sea view more than made up for that. The breakfasts were excellent and all the staff were very friendly and most had a good working knowledge of English.
Comment from Hotel Management
Nov 8, 2014 by Jorge Beldade, Hotel Management
Dear Luke, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. It is a pleasure to know that you enjoyed our outstanding location. We would like to thank your words dedicated to our staff. This kind of comments motivates and encourages us to improve our service. We look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to beach and centre

Posted Oct 20, 2014
Staff are excellent, great hotel and amenities although hotel rooms let it down in need of update.
Comment from Hotel Management
Oct 30, 2014 by Jorge Beldade, Hotel Management
Dear Guest, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. We are glad that you enjoyed our hotel and the facilities we provided. We are sorry to know that the room you stayed in did not meet your expectations. Our Classic category has a more traditional decoration but a generous 34m2 and all Tivoli facilities. Nevertheless, we would like to mention that we are planning to do some refurbishments during the next year. We look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom shropshire

Brilliant hotel virtually on the beach and marina

Posted Oct 14, 2014
Pros: Location, rooms, staff , from the moment you arrive your greeted your luggage is taken straight to your room,all staff are very helpful and friendly
Cons: Just sunbeds
Location: Location is brilliant,if anything could do with bit more entertainment in the hotel early evening.
This is the second time we have been to this hotel and it was brilliant,our room was a delux twin room overlooking the marina perfect for sitting on your balcony and enjoying all that the marina has to offer.The staff were really good,friendly and helpful nothing was too much trouble,our room was spotless,the beds were really comfy and bedding changed almost every day,breakfast was lovely everything you could have wanted including champagne ! the buzios beach bar was brilliant right on the beach,staff and food were excellent.the only criticism we had were the sunbeds they were not comfy at all,but I believe they are going to be replaced. We would definitely go back again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

Lovely hotel, excellent location,

Posted Oct 9, 2014
Pros: Location, pool area, views,
Cons: Slight refurb needed to make this a top 5 star hotel, things have slipped very slightly although still fab.
Location: Right on the beach, stunning views of the sea and beach. Close to all restaurants and bars without being noisy.
6th visit to The Tivoi. Fab hotel as always, although I do think it needs a little refurbishment in some areas, I.e the outside painting, balcony furniture improving and maybe some more new sunbeds, none of these things would stop me returning or recommending this hotel though. It is in an ideal location to walk to all bars, restaurants and shops. Great pool area and stunning views of the beach and sea or the Marina depending on which room you have.
Comment from Hotel Management
Oct 25, 2014 by Jorge Beldade, Hotel Management
Dear Julie, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. It was a pleasure to welcome you again in our hotel and to know that our superb location and the pool area still met your expectations. Regarding your less positive comments, we would like to mention that we are planning to do some refurbishments during the next year. We look forward to welcome you back in a near future. Best Regards, Jorge Beldade General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milton Keynes

Great facilities, easy access to amazing beach

Posted Oct 8, 2014
Pros: Ticked a lot of boxes including good facilities, clean, and had those little extras like robes and slippers in the bathroom.
Cons: Check in process could be reduced, rather timely
Location: Well placed on between the marina and beach. Variety of shops and good restaurants nearby.
A lovely hotel, with facilities including grass edged swimming pools, plenty of sun loungers, well stocked bar with varied menu. Heavenly beach situated across the road from the hotel. Situated on the marina, fantastic views. Easy access to shops and restaurants too.
Comment from Hotel Management
Oct 23, 2014 by Jorge Beldade, Hotel Management
Dear Milton, Thank you for sharing your Experience of staying at Tivoli Marina Vilamoura. We are pleased to know that you enjoyed our hotel and its outstanding location as well as the provided facilities. Regarding check in process, we will take your comments into consideration in order to improve our service. We look forward to welcome you back on your next stay in Vilamoura. Best Regards, Jorge Beldade General Manager