Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant hotel, in a quiet location

Posted Apr 18, 2014
Brilliant hotel. Can't fault it. What would add the cherry on the top, is if they provided free WIFI throughout the hotel, rather than just in the lobby. Other than that, perfect.
5 out of 5
Recommended
for Families
by Anthony from London

Peaceful and ever so classy!

Posted Apr 15, 2014
Pros: The staff - excellent. The apartment was very clean.
Cons: More entertainment for children older than 5?
Location: The hotel didn't have much entertainment other than a swimming pool for my kids ( 9&7) but it wasn't a problem as we hired a car and drove out anytime
My family stayed a week at Tivoli Victoria, the residences. The apartment was immaculate and really posh (and trust me I have stayed in my fair share of hotels around the world)! It was a straightforward drive from the airport (about 30 minutes) and we arrived tired as it was very late. The person at reception (Louis) arranged for our luggage to be taken to the apartment by a very friendly guy (Bruno) who later on arranged for a few bits and pieces that we needed immediately. We had everything we needed to make our stay comfortable - a dishwasher, washing machine and lots of cutlery and crockery. It wasn't overcrowded either and there was ample opportunity to just relax by the pool while the children played. I had complimentary use of the driving range and also tried out the golf course which was amazing! I recommend you hire a car - although the hotel had a shuttle service to the Marina, it meant we were very flexible. It also meant visiting places like Zoomarine for the kids was easily done. Each apartment had allocated parking slots. At the end of our stay we were offered a complimentary late check out which was so convenient as we had an evening flight. I must say a big thank you to the staff of the hotel - the service was second to none. We will definitely be back!
Comment from
Jan 17, 2014
Dear Mr. Anthony, thank you for sharing your experience at Tivoli Victoria. We’re glad to know you enjoyed staying with us. It is always good to know that our continuous improvement efforts are recognized. I thank you on behalf of all hotels’ staff. what about kids concerns, we'll review our program. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio - General Manager of Tivoli Victoria & The residences at Victoria Clube de Golfe
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very good facilities and service

Posted Apr 14, 2014
Very good service, clean and modern faciltiies, heated indoor pool for bead weather conditions. About 15 mins ride to the beach.
Comment from
Jan 15, 2014
Dear Guest, thank you for sharing your experience at Tivoli Victoria. We’re glad to know you enjoyed staying with us. It’s always good to know that our efforts of continuous improvement are recognized. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of Tivoli Victoria
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel a little out of town

Posted Apr 8, 2014
Pros: Clean, well cared for and attentive and helpful staff.
Cons: More shuttle buses to Vilamoura
From start to finish the staff in this hotel were attentive and looked after us very well. The hotel itself is cared for and a nice place to be. Spa treatments were very good.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience at Tivoli Victoria. We’re glad to know you enjoyed staying with us. The Elements Spa by Banyan Tree emphasizes the human touch and the use of natural products based on traditional practices and in the best oriental tradition. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of Tivoli Victoria & The residences at Victoria Clube de Golfe
5 out of 5
Recommended
for Everyone
by A verified traveler

Hidden gem on the Algarve

Posted Mar 31, 2014
If you are looking for a luxury hotel, with attentive, friendly and caring staff, one that provides and caters for all needs this is it. Facilities are modern and beautiful. The room was perfect with a private balcony to watch the sun rise every morning. We travelled here with our 7 month old daughter and were pampered for the 5 nights we stayed. It was the off season, so mostly golfers around but still enough guests to keep them busy. So getting the service we got was unexpected. Most of the staff got to know us and our daughter and would look out for us. It's no more than 10-15 minutes drive from.the marina. Would highly recommened and hoping to return in the future.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience at Tivoli Victoria. We’re glad to know you enjoyed staying with us. It’s always good to know that our efforts of continuous improvement are recognized. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of Tivoli Victoria & The residences at Victoria Clube de Golfe
5 out of 5
Recommended
for Everyone
by A verified traveler

Tivoli Residences

Posted Mar 26, 2014
We stayed for 2 weeks in Sept 2013. We are a family of 2 adults and 2 young children. It was our 2nd visit. The apartments are great - very spacious and they have everything. The facilities in the residences are great also. We spent most of our time between the 3 different pools. We will definitely go back.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience at The Residences. We’re glad to know you enjoyed staying with us. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of Tivoli Victoria & The residences at Victoria Clube de Golfe
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel, nice and peaceful, very clean .

Posted Mar 23, 2014
Pros: Everything
Cons: Some entertainment and more transport to different area's
Location: Location very relaxing and peaceful, but you do need a car.
Experience was very good most helpful staff, allways willing to help and accommodate you, we had a lovely peaceful holiday and would recommend this hotel to friends, we found it very relaxing and would holiday there again.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience at Tivoli Victoria. We were pleased that you enjoyed our hotel, which is the epitome of sophistication and elegance, ideal for moments of pure leisure or for business meetings. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of Tivoli Victoria & The Residences at Victoria Clube de Golfe
5 out of 5
Recommended
for Everyone
by A verified traveler from england

A fantastic place to stay with every facility you

Posted Mar 10, 2014
It was like a picture in a magazine . A dream like holiday . Swimming pools with double beds and luxury all around . A setting for a wedding . With hotel at hand for couples and the resort also with lovely setting for families with both facilities to use .
Comment from
Jan 2, 2014
Dear Jackie It’s a great pleasure we note your satisfaction with our facilities and services. The hotel has different venues for weddings to make the wedding date a special day. All the Tivoli Victoria’s facilities suits both families and couples, included a T/Kids club but also a Banyan Tree Spa with a pools accessible only for adults only. We wish to exceed your best expectations and welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of the Tivoli Victoria.
Comment from
Jan 19, 2014
Dear Jackie It’s a great pleasure we note your satisfaction with our facilities and services. The hotel has different venues for weddings to make the wedding date a special day. All the Tivoli Victoria’s facilities suits both families and couples, included a T/Kids club but also a Banyan Tree Spa with a pools accessible only for adults only. We wish to exceed your best expectations and welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of the Tivoli Victoria.
5 out of 5
Recommended
for Everyone
by glyn from exeter

Exceellent apartment. Very very clean.

Posted Feb 9, 2014
Great place to stay. Hire a car to make getting about easier as a little away from the marina.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience at The Residences. We’re glad to know you enjoyed staying with us. The apartments are centrally located for all of Vilamoura’s golf clubs, in a peaceful and relaxing atmosphere but are just a 5 minute drive to Vilamoura. Our free shuttle service operates a minimum of 4 times a day to Vilamoura Marina, which is in the town center, and from where you can access all the region's attractions. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio - General Manager of Tivoli Victoria & The Residences at Victoria Clube de Golfe
5 out of 5
Recommended
for Everyone
by A verified traveler

3 bed apartment (master suite)

Posted Jan 3, 2014
Cons: Some up to date tourist activity leaflets and deliveries/take away details. WiFi in the apartments rather than just in the reception area (free)
Tivoli Victoria residence. (Hotel is closed in Winter mths). Quiet and thus as expected some of the facilities such as hotel restaurant and kids clubs closed but indoor pool a hit with kids and helpful staff. 3 bed apartment (owner rentals) in the residences were good quality and daily room cleaning and towel changes. Used our own car to get around to local Villamoura marina and local towns.
Comment from
Jan 10, 2014
Dear Guest, thank you for sharing your experience at The Residences. We’re glad to know you enjoyed staying with us. Our apartments, equipped with the newest technologies and a sophisticated and elegant decor, they are ideal for a family holiday. Tivoli Victoria closes a few weeks in Winter but Residences’s guests are also entitled to use the privileges services of the Tivoli Marina Vilamoura and we provide a free shuttle who runs, at least, 4 times a day between the Residences and the town of Vilamoura. We look forward to welcome you back on your next stay in Vilamoura. Mário Custódio General Manager of Tivoli Victoria & The residences at Victoria Clube de Golfe