Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hillegom

Uitstekend voor de 3 keer .

Posted Apr 29, 2015
Cons: Lobby .
Location: Strand voor de deur en jacht haven om de hoek .
Prima ligging en een geweldig ontbijtbuffet ! ( zelfs campagne )
4 out of 5
Recommended
for Everyone
by A verified travelerfrom milnrow

Nice and close to all areas

Posted Apr 25, 2015
Nice and relaxed near the beach and marina...............................................................
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2015
Very nice hotel. Would recommend. Breakfast very nice with a great selection.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bideford

Expedia did not do their job.

Posted Apr 21, 2015
Pros: Everything.
Cons: Free safe in the rooms, charging is old hat now.
Location: Right on the beach and 100 yards from the marina, restaurants galore.
Within one minute of arriving at our hotel we knew that it was not going to be the holiday we were hoping for. When we asked at the reception desk why we had not got our 'special requests'' which Expedia had asked us for, we were told that they had not received any special requests from Expedia. If they had they could have done something about it but at that late stage it was impossible. I want to know why do expedia ask for any special request and then don't pass the message on to the hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom coventry

Fantastic hotel

Posted Apr 20, 2015
Close to bars shops and beach breakfast was lovely and so much choice staff are excellent nothing too much trouble will go again and would highly recommend
3 out of 5
Recommended
for Everyone
by A verified travelerfrom londom

staff were pleasant. room comfortable.

Posted Jan 5, 2015
Pros: its close proximity to the marina and the beach. breakfast is quite generous and a good variety
Cons: the kettle should have been in the room even if the coffee and the tea werent provided, and a power point for the kettle easily accessible
Location: coffee shops are plenty, beach close by and bus stop for excursions is conveniently nearby
although we had a shuttle service to and fro booked and paid for, we had it on the phone but staff refused to even look at it. i was asked to email it to the hotel but although i wasnt able to find an open internet cafe, i wasnt able to email it to the hotel because the internet provider for my emails didnt open and soon after i had opened it the hotel's computer crashed. we paid not only the money to get in and out of the hotel from faro aiport - we also paid 68 euros extra . although we weren't Hal fBoarders we were told around 5pm that we cannot eat in the hotel, unless we use the bar, considering we paid 22 euros each for dinner for two nights in a row and hoping to have new year eve;s - a meal, even not "the meal", as we didn't care for the menu: we don't eat meat and we dont eat seafood, (except fish with fins and scales), we weren't even told about the special arrangements for new year's eve, which changed our overall enjoyment, the night before we left. We were offered breakfast (but not coffee) - we asked specifically: "not meat and no hard cheese..., i specified only white soft cheese" - We were given hard cheese sandwiches, with two apples and a drink with sweeteners..., mr. simmonds didnt want to cause a fuss, i couldn't eat what i am not allowed to drink. i didnt mind the tea though. Although we discovered a little late that the hotel had an RCI plaque, and we told them that er were RCI Points members, we feel quite let down. and it spoilt the whole experience
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel mit gutem Service in Strand- und Hafennähe

Posted Jan 5, 2015
Pros: Größe und Einrichtung des Appartments, Lage mit Blick auf den Strand und in der Nähe des Hafens, Sauna, Whirlpool und Wassermassagestrahl.
Hatten ein schön eingerichtetes großes Appartment mit Blick aufs Meer. Das Personal war sehr freundlich und hilfsbereit. Bei Reklamationen wurde sofort reagiert und Abhilfe geschaffen. Das Zimmer, was man uns zuerst geben wollte, war kleiner als im Internet beschrieben. Nach Reklamation bekamen wir aber ein sehr geräumiges und schön eigerichtetes Appartment. Die Ausstattung war gut. Beim allgemeinen Zustand haben wir Punkte abgezogen, denn z.B. Dunstabzug und Herd hatten ein paar Macken oder auch in der Sauna war eine Dusche dauerhaft außer Betrieb. Am Anfang haben wir auch dichte Staubflocken unter einem Beistelltisch entdeckt, die nicht von Zimmerservice an nächsten Tag entfernt wurden. Nach Rekamation wurde aber sofort gereinigt und danach war nichts mehr zu beanstanden. Ansonsten ist das Hotel mit Innenpool incl 4 Wassermassageduschen, Whirlpool, Sauna und Sportraum auch für den Winterurlaub gut geeignet und liegt super. Entgegen der Beschreibung hatten wir gratis Wlan Zugang, allerdings war er auf dem Zimmer schwankend und häufig schwach, im Lobby- und Restaurantbereich aber gut. Das Frühstücksbuffet war reichhaltig und schon ab 6.00 Uhr geöffnet (bis 10.30 Uhr). Es gab viel englisches Publikum, auch viele Golfspieler. Der gratis Golf-Shuttle zu den 5 Plätzen im Ort war super.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wales

Fab hotel close to beach bars resteraunts marina

Posted Nov 11, 2014
Pros: Everything was brilliant from staff to cleanliness close to everything facilities
Cons: Only needs new hair driers in rooms they are like vacuum cleaners,&Chandon rails on the bathroom wally to help get in the shower
Location: Location fab beach close bars resteraunts &marina close by local buses to other areas with a bus stop just up from the hotel
Our stay at vila gale Ampalius was fabulous staff very friendly hotel spotlessly clean great position it was my husbands 75th birthday while we were there,and when we arrived at our room in the evening, the hotel supprised us with a birthday cake & a bottle of champagne a lovely gesture from the hotel would definitely return ,the resort was fab nice resteraunts bars nice & flat &every clean
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Nice clean hotel in good location.

Posted Oct 29, 2014
Pros: Hotel in excellent location, clean and friendly staff.
Cons: A weighing machine at the hotel would be an advantage...especially if flying with Ryanair!!
Location: Lovely location...within 20 minutes to airport. Ideal for golfers!
Nice hotel in good location...close to the beach and the marina. The weather was good even in late October. Plenty of good restaurants around the marina and not too expensive. Nice walks in the area...mostly flat. Bike hire is also a choice. Will definately be going back!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Vila Gale for one night

Posted Oct 17, 2014 on Hotels.com
just one night stayed on travels. Air conditioning inadequate.