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Reviews of Pegasus Hotel

3 out of 5
Pegasus Hotel
Via Predda Niedda, 37 L, Sassari, SS

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 183 reviews" "
Rating 8 - Good. 79 out of 183 reviews" "
Rating 6 - Okay. 37 out of 183 reviews" "
Rating 4 - Poor. 20 out of 183 reviews" "
Rating 2 - Terrible. 6 out of 183 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Marta on Aug 15, 2023
Gentile Geraldine,grazie per il suo positivo giudizio e per aver soggiornato al Pegasus Hotel.Cordiali saluti

8/10 Good

philip

Liked: Cleanliness, property conditions & facilities, room comfort
Great room
Stayed 1 night in Jan 2022
Response from Marta - Reception on Jan 11, 2022
Dear Philip, Thank you for your positive review. Best regards

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired old property
Stayed 1 night in Aug 2021
Response from Marta - Reception on Aug 19, 2021
Dear Guest, we are sorry for your negative review, based only on the external aspect of the Hotel, as inside all the rooms and common areas have been completely renovated. We hope you could came again in our hotel to value better our services. Best regards

2/10 Terrible

Ralf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Marta - Reception on Aug 19, 2021
Dear Ralf, we are sorry for your negative review. You didn't' write any comment, so we cannot understand which are the problems. We hope you could came again in our hotel to value better our services. Best regards

4/10 Poor

Derek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Avoid this tired and scruffy hotel.
A tired hotel desperately in need of upgrading. Poorly signed, only found it by parking the car and walking, as the lobby is on the fourth floor of a large block, accessed by a scruffy lift from street level or by driving three floors up a tight spiral ramp, again poorly signposted, to the third floor parking area and taking a lift from there. Had to then take a long detour around the local countryside to get back to the car park entrance as it was on a dual-carriageway. Carpets in the lobby were filthy and the whole place had an air of neglect. Front desk staff were charming, really trying to make the best of a very poor product. Fridge didn’t work, aircon couldn’t be controlled in the room, sofa in the room was so grubby and stained that we wouldn’t have sat on it, threadbare bath towel with a hole in it. No plugs in the hand basin or bath. Food in the restaurant was dreadful, undercooked meat with blood oozing into the gravy, very limited choice, several other tables sent food back while we were briefly in there. Again, charming waitress fighting overwhelming odds! We were only there for a few hours as we had an 03:45 start to catch a ferry, otherwise we wouldn’t have stayed. Worst hotel we have stayed in for a very long time.
Stayed 1 night in Sep 2018

10/10 Excellent

italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will return
Very good let's nel very helpful a few kind

10/10 Excellent

italo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is conveniet, clean , personnel friendly and
good experience

2/10 Terrible

David, Vilnius

Disliked: Cleanliness, room comfort
Recommendation: avoid.
Sassari is a brutal metropolitan place and pegasus is a roadside motel rather far from the centre. Though the hotel itself is ok, the location has nothing to offer and the building is run down. The industrial neighbourhood is gray and rough and features prostitution on every corner.

6/10 Okay

the Kenster, Canberra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
As is the norm in Europe, the front desk ladies are pleasant with a good sense of humour, while the gentlemen are all business and efficiency. The drive up to parking level has potential to be problematic, especially in a larger vehicle. Luckily I had dinky-toy sized maccina, but it was still steep and tight. The rooms are spacious, especially by Italiano standards, with cooking facilities which may or may not work (had neither the time nor inclination to investigate, being a one night guest). The internet sort of worked. It was clean and I like a hardish matress - others might not. Decor is from the seventies. Breakfast was adequate European continental fare and was included in tariff, even though I had to prove it to management - and they appeared to be using a computer system linked presumably to the same Expedia info that I had.

8/10 Good

F.Filandra, Athens gr

Liked: Cleanliness, staff & service, room comfort
Satisfactory

8/10 Good

Gaetano, Modena, Italy

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

MARIA DOMENICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Loana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heel vriendelijk personeel. Grote kamer en heel schoon. Voor herhaling vatbaar!
Stayed 1 night in Jul 2023

8/10 Good

ferdinando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

HERVÉ

Stayed 1 night in Aug 2023
Response from Marta on Aug 28, 2023
Gentile Hervè,grazie mille per la sua positiva recensione e per aver soggiornato al Pegasus HotelCordiali saluti

8/10 Good

Eric, Morcenx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Good breakfast. Big room.
Stayed 2 nights in Aug 2023
Response from Marta on Aug 15, 2023
Dear Eric,thank you for your positive review.Best regards

8/10 Good

MIREIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy correcto
Un hotel correcto para coger el ferry en Porto Torres. Habitaciones amplias. El personal es muy amable.
Stayed 2 nights in Aug 2023
Response from Claudia on Aug 14, 2023
Buenas tardes,gracias por elegir Pegasus Hotel para su estancia en la ciudad. Estamos muy contentos de que su estancia haya sido de su agrado y haya estado a la altura de sus expectativas. Esperando darle una cálida bienvenida nuevamente, le enviamos un cordial saludo.

8/10 Good

Teuma

Stayed 1 night in Jul 2023
Response from Gian on Aug 5, 2023
Merci de nous avoir choisi pour votre séjour et nous sommes ravis que vous ayez apprécié notre hôtel

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Gian on Aug 5, 2023
Merci de nous avoir choisi pour votre séjour et nous sommes ravis que vous ayez apprécié notre hôtel

10/10 Excellent

Asmaa

Stayed 1 night in Jul 2023
Response from Gian on Aug 5, 2023
Merci de nous avoir choisi pour votre séjour et nous sommes ravis que vous ayez apprécié notre hôtel

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité /prix excellent personnel très sympathique à l accueil et au petit déjeuner vraiment top . L’hôtel est pas tout jeune mais rafraîchi .
Stayed 1 night in Jul 2023
Response from Gian on Jul 30, 2023
Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel.

10/10 Excellent

Joseph

Stayed 1 night in Apr 2023
Response from Claudia on Apr 22, 2023
Dear Mr. Joseph,thanks for your positive feedback. We hope to welcome you again in our hotel.Best Regards

8/10 Good

claudio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
moderno e confortevole
Stayed 1 night in Jan 2023

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hotel
très bon hotel chambre spacieuse et bien équipée agréable propre personnel serviable petit déjeuner a volonté servie a table par un personnel attentif et souriant
Stayed 1 night in Aug 2022
Response from Marta on Aug 15, 2023
Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel. Cordialment

10/10 Excellent

MATHIEU

Stayed 1 night in Jul 2022

8/10 Good

Georgette

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zweckmässig und günstig
Das Hotel ist in die Jahre gekommen. Zimmer sehr gross, Parkplatz super. Personal sehr nett und hilfsbereit. Frühstück sehr basic nicht viel Auswahl. Für 2 Nächte um Ausflüge zu machen tipptopp.
Stayed 2 nights in Jul 2022

8/10 Good

Vavassori

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva! Torneremo presto da voi!
Stayed 1 night in Dec 2021
Response from Marta - Reception on Jan 11, 2022
Gentile Cliente, ringraziamo per la positiva recensione. Cordiali saluti

8/10 Good

nicolas

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel et personnel très accueillant
Stayed 3 nights in Aug 2021

6/10 Okay

Tays

Liked: Cleanliness, staff & service
The outside look of the hotel was ver dusty and undesirable. Next to this
Stayed 4 nights in Aug 2021

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
l’hôtel est situé dans une zone commerciale, à l'écart de la vieille ville, mais hyper pratique pour prendre le bateau à porto TORRES, ce qui était notre cas. propre, rénové récemment et un personnel bienveillant.
Stayed 2 nights in Aug 2021
Response from Marta - Reception on Aug 19, 2021
Cher Michael, merci pour votre avis positif et pour votre séjour dans notre hôtel. Cordialment.

6/10 Okay

Iratxe

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
El restaurante caro y no es muy bueno. El desayuno casi todo dulce poca variedad si estás varios días. El suelo no estaba muy limpio de la habitación… la zona accesible pero un barrio muy malo…
Stayed 3 nights in Aug 2021
Response from Marta - Reception on Aug 19, 2021
Estimada señora Iratxe, gracias por su estancia en nuestro hotel. Pedimos disculpas para la limpieza de la habitación a pesar de que nuestras compañeras siempre lo hacen con mucho cuidado.. El desayuno, que se sirve de 07:00 a 10:00, incluye platos dulces como tartas, croissants, etc ... platos salados como embutidos, quesos, huevos e incluye ademas una selección de fruta fresca. El hotel como se puede leer en la descripción, se encuentra en la zona industrial en la entrada de la ciudad, no es central pero está muy bien conectado con las carreteras principales para dar una vuelta hacia el norte de Cerdeña. Saludos Cordiales

8/10 Good

Marie Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Correct
Chambre correcte mais mal insonorisée (on entendait le concert en face de l'hôtel). Situé en périphérie de la ville. Il y a un parking à étage où l'on peut se croiser dans la montée ou la descente, c'est assez flippant !
Stayed 1 night in Aug 2021
Response from Marta - Reception on Aug 19, 2021
Cher client, merci pour votre avis positif et pour votre séjour dans notre hôtel. Nous nous excusons pour la musique dans le restaurant d'en face. Cordialement

10/10 Excellent

Aziza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait ´ très bon accueil’ hôtesse qui parle français, belle chambre, propre et spacieusé a recommander
Stayed 1 night in Aug 2021
Response from Marta - Reception on Aug 19, 2021
Cher Aziza, merci pour votre avis positif et pour votre séjour dans notre hôtel Cordialement

8/10 Good

renato

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Marta - Reception on May 19, 2021
Gentile Renato, ringraziamo per la positiva valutazione. Con la speranza di riaverla come nostro gradito ospite, porgiamo Cordiali saluti

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima pulizia e cortesia del personale Buona la cena
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2020

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Marcello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GLI ARREDI SONO UN PO' DATATI ,ANDREBBERO CAMBIATI,PER IL RESTO TUTTO OK , OTTIMO IL RISTORANTE.
Stayed 2 nights in Oct 2019

4/10 Poor

Fabien

Disliked: Cleanliness, property conditions & facilities, room comfort
A éviter
Hôtel difficile à trouver Adresse fausse sur le site Rechercher plutôt big hôtel Bâtiments très vieillissants, ascenseur inquiétant Parking exigü Environnement à l abandon et zone de Prostitution Ville de sassari très décevante sauf la cathédrale ,
Stayed 1 night in Sep 2019
Response from Myriam on Oct 2, 2019
Cher client, Nous sommes désolés de lire votre déception et la difficulté à trouver la structure, identifiée sur les principaux systèmes GPS mis à jour avec le nom Pegasus Hotel. Comme indiqué dans la description, l'hôtel est situé dans un quartier commerçant, loin du magnifique centre historique de la ville, mais idéalement situé pour les déplacements sur les routes principales. Désolé de votre expérience, nous espérons vous revoir pour vous faire repenser à tous nos services. Nous restons à votre entière disposition.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Debería cerrarlo sanidad. Expedia no puede permitirse tener este tipo de hoteles en su oferta. Deberían devolverme el dinero por la estancia. Una vergüenza
Stayed 2 nights in Aug 2019
Response from Giangavino on Aug 27, 2019
amable cliente, todos los días estamos en contacto con muchas personas, todas diferentes y con diferentes necesidades, la belleza de nuestro trabajo es poder satisfacer a todos pero no siempre tener éxito. Después de esta premisa, después de haber hecho una revisión anónima y sin ninguna referencia a lo que no le gustó en la sala de estar, es difícil para nosotros usar su salida (no puede considerarse una revisión) para mejorarnos. Sin embargo, le agradecemos su tiempo. Saludos.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fenomenal lastima que solo estuve una noche la habitación me encantó el trato muy bueno
Stayed 1 night in Aug 2019
Response from Myriam on Oct 2, 2019
Gracias por tomarse el tiempo para publicar su crítica positiva y por alojarse en el Hotel Pegasus. Con la esperanza de darle la bienvenida pronto, le damos nuestros mejores deseos.

8/10 Good

Federico

Liked: Cleanliness, staff & service, room comfort
L'hotel è posizionato nella zona ovest di Sassari a ridosso di centri commerciali capannoni industriali ma con accesso diretto alle direttrici verso nord (stintino) e ovest (alghero) e quindi la location è più strategica che bella in sé per sé (per i più sensibili il rumore delle auto potrebbe essere un punto di attenzione). Il personale è cordiale e la colazione buona. Il parcheggio è incluso. Le camere sono ampie e pulite mentre l'esterno richiederebbe una sistemata per rendere più appetibile la struttura.esperienza positiva e lo suggerisci per chi ha intrnzione di utilizzare l'hotel per dormire e andare fuori il giorno per spiagge.
Stayed 3 nights in Aug 2019
Response from Myriam on Aug 16, 2019
La ringraziamo per averci dedicato del tempo nel rilasciare la sua recensione positiva e per aver soggiornato al Pegasus Hotel. Con la speranza di ridarle presto il benvenuto, porgiamo Cordiali saluti

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel correcto. Bien situado para embarcar con Grimaldi. El personal muy amable y nos prepararon el desayuno para llevar porque embarcabamos muy temprano.
Stayed 1 night in Aug 2019
Response from Myriam on Aug 16, 2019
Gracias por tomarse el tiempo para publicar su crítica positiva y por alojarse en el Hotel Pegasus. Con la esperanza de darle la bienvenida pronto, le damos nuestros mejores deseos.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Mirco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo per spostamenti nella zona
Camera quadrupla molto ampia e comoda, bagno grande, tutto pulito. Personale gentile e disponibile. L'hotel ha un parcheggio privato al 3° piano e si accede alla reception al 4° piano con l'ascensore (reception aperta 24 h, positivo per noi che siamo arrivati tardi). Esternamente forse non è bellissimo ma dentro si presenta molto bene. Si trova in una zona artigianale/commerciale lontana dal centro, ma noi l'abbiamo scelto per la comodità rispetto alle vie di comunicazione e l'abbiamo trovato ottimo per gli spostamenti fuori città. Buona la colazione. L'hotel ha anche un ristorante che non abbiamo provato. Supermercato nelle immediate vicinanze. Ottimo rapporto qualità/prezzo.
Stayed 3 nights in Jul 2019
Response from Myriam on Aug 16, 2019
Grazie mille per aver espresso il suo positivo giudizio sul suo soggiorno al Pegasus Hotel. Ci fa piacere che la stanza assegnatale sia stata di suo gradimento.Ci auguriamo di riaverla presto come nostro gradito cliente per il suo prossimo soggiorno in città. Cordiali saluti

4/10 Poor

Sophie T., Aubagne

Liked: Cleanliness
Hotel vétuste
J'ai été déçue par l'hôtel. Il est très vétuste et la chambre avait vraiment besoin d'être rafraîchie. Toutefois personnel de l'hôtel très sympathique et agréable.
Stayed 1 night in Jul 2019

6/10 Okay

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pro: Günstig, grosse Zimmer, Frühstück und Personal Contra: Lage ( Industriegebiet),Gebäude ist den Jahren gekommen ( wird nur das nötigste instandbesetzt),
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo queríamos de paso a nuestra llegada en el ferry, llegamos tarde y el restaurante estaba cerrado, pero abajo hay un bar-karaoke que abre 24h. Buenos bocadillos y te puedes reír un poco en el karaoke. Está situado en un polígono industrial, un poco oscuro por la noche. En la segunda noche a la vuelta del viaje que cenamos en el restaurante, estaba muy bien de relación calidad/precio. El desayuno es a partir de las 7h, no lo pudimos aprovechar porque el ferry salía muy pronto. Recomendable.
Stayed 1 night in Jul 2019