Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
4.2 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

A comfortable hotel and very well situated.

Posted Sep 22, 2014
Pros: The dress code for dinner was quite informal
Cons: Not enough lifts in the hotel for the amount of people
Location: Location was good close to transport, shops and lots of eating places around.
I had a nice week in Benidorm but I was primarily there to visit friends
4 out of 5
Recommended
for Everyone
by Davefrom UK

My Break

Posted Dec 18, 2012
Pros: Clean room and proximity to the centre and beach.
Cons: Lifts a bit slow.
Location: Ideal for sea front.
Room was clean and modern along with the bathroom. Basic gym facilities. Close to the sea front and old town. Lifts a little slow and small for the size of the hotel.
3 out of 5
Recommended
for Everyone
by davidfrom derby

good place to go with the family

Posted Aug 9, 2012
Pros: good value overall
Cons: lift was very slow, had to use stairs a lot
Location: good
Staff friendly , good location near beach etc. Pool area cramped but when hot the beach is better. Food great.
2 out of 5
by A verified travelerfrom SPAIN

Most dissapointing!!!!!!

Posted Mar 29, 2009 on Hotels.com
We visited this hotel to stay with my parents who have been visiting it annually, for around fourteen years, mostly for several weeks at a time. This time, It was to celebrate their DIAMOND wedding anniversary. The management were informed of this special occasion and despite the fact that these are regular customers they made absolutely no effort or recognition at all. There is a distinct lack of general maintenance throughout the building and it is becoming dated and in my opinion no longer lives up to its four star rating. The best feature is the dancing facility which is good. Management could do with some customer service training. Most disappointing!!!!