Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.5 Service & staff
1.5 Room comfort
2.0 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from UK
Never unpacked our casesPosted Sep 29, 2011
This hotel was masquerading as a 3 Star. We were offered the last possible room on the corner of the top floor, with a view of a close wall just outside the window. The room was dirty and the black hairs on the sheets and pillows made our decision to leave a straightforward option. The beds were hard and seriously uncomfortable - on a preliminary test There was no fridge for my wife' s medication to be kept cold but we were offered to share the fridge in the bar!! The reception staff were embarrassed and tried to get me to move to another hotel in their group ( I speak Spanish). This was a busy weekend in Benidorm so most cheap accommodation was taken up. We decided to go to the local Tourist Bureau and find a better hotel, which we did with a more truthful classification.
for Couplesby A verified traveler from 80% in Spain 20% in UK
Good location. Rooms comfortable,but not 2 star.no fridgePosted Jun 15, 2011
Staff excellent. Location excellent. We chose to eat half board and very disappointing. Food often cold. A hairdryer and fridge in the roomwould have been good. Very clean, staff friendly, and very close to the old town. We may go again, but would not eat there as there are excellent restaurants close by.