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Reviews of Hotel Rober Palas

3 out of 5
Hotel Rober Palas
Carrer Jupiter, 2, El Albir, L'Alfas del Pi, Alicante

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 61 reviews" "
Rating 8 - Good. 25 out of 61 reviews" "
Rating 6 - Okay. 17 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 2 out of 61 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

BRIAN

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - friendly helpful staff
Stayed 1 night in Feb 2023
Response from RECEPCION on Apr 9, 2023
THANK YOU FOR YOUR EVALUATION, YOUR STAY IS VERY IMPORTANT TO HELP US IMPROVE

8/10 Good

Ann

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2021
Response from Rober Palas on Dec 8, 2021
Muchas gracias por su valoración . Thank you very much for your valuation

4/10 Poor

theresa, spain

Traveled with partner
Disliked: Cleanliness, staff & service
room was filthy, hair on floor and in bed , bathroom dirty ,thick dust on units
Stayed 1 night in Aug 2020
Response from Mario G on Sep 17, 2020
We are terribly sorry for what happened in your stay, we are analyzing and debugging with our staff the reason why your room was not in the conditions and measures required by the company, and more so in this special situation in which we are. I reiterate our apologies, our greatest interest is your satisfaction, We have finally reached a compensatory agreement, since the most important thing for us is your satisfaction.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Single traveller.
A comfortable room with a good bathroom. Breakfast could have been better as there were no English style tea bags available in spite of quite a few British guests. Service and cleanliness were both fine.

6/10 Okay

PEARL, Javea

Liked: Cleanliness, room comfort
Meetup with friends
The hotel is okay, the rooms are comfortable, but the restaurant food is DIRE! Hot food not hot, cold food not properly cold and it is impossible to have a coffee without sugar unless it is black! However, the location means there are lots of places nearby to eat, just do not book with dinner ! Even breakfast was awful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very central
We only stayed for one night but found no problems with this hotel, our room was a good size with nice view of the pool, (no rooms had a balcony which could be a disadvantage in the summer) the restaurant gave a good choice of food at a reasonable price. Although not on the seafront it was close to all amenities.

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
all the spaces in the hotel are very clean. hotel is in a quiet area. hotel is close to restaurants and shops. the breakfast buffet is very nice with a lot of choice. the hotel has a cafetaria where you can get hot and cold drinks.
Stayed 4 nights in Mar 2024

10/10 Excellent

ion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio calidad correcto con un buen desayuno e instalaciones correctas
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opphold Rober
Greit rom og fint og rent. Ble gjort rent hver dag og nytt håndkle hver dag. Kunne gjerne vært litt mer salater og grønnsaker til frokost. Ellers helt greit
Stayed 7 nights in Oct 2023

2/10 Terrible

fernando

Disliked: Cleanliness, staff & service, amenities
Desde la poca simpatía de las recepcionistas,el espejo del baño desde que llegamos sucio y así siguió,mantenimiento viene a las 19 horas cuando llegamos encima para arreglar una incidencia que no era nuestra, en vez de no dar esa habitación y arreglarlo antes. Buffet escaso y malo. Las camas parecen plegatines. Relación calidad precio mala.
Stayed 2 nights in Sep 2023
Response from Recepción on Sep 12, 2023
Sentimos mucho la mala experiencia que ha tenido en nuestro hotel , trataremos de utilizar sus comentarios para mejorar . Nos sorprende el comentario sobre la simpatía de nuestros trabajadores porque es algo en los que destacamos en el resto de reseñas siempre de forma positiva . Como le decimos recibimos sus comentarios negativos como un medio para mejorar . Saludos

10/10 Excellent

Asunción

Liked: Cleanliness, staff & service, property conditions & facilities
Amabilidad.
Stayed 3 nights in Aug 2023
Response from Hotel Rober Palas on Aug 22, 2023
Dear Guest, Thank you for your positive feedback!!We are delighted to hear that you enjoyed your stay at our hotel Rober Palas and that everything met your expectations .we look forward to welcoming you again in the near future. Thank you for choosing our hotel as your home away from home ! Best regards Hotel Rober Palas.

10/10 Excellent

Maria Piedad

Stayed 3 nights in Aug 2023
Response from Hotel Rober Palas on Aug 22, 2023
Dear Guest, Thank you for your positive feedback!!We are delighted to hear that you enjoyed your stay at our hotel Rober Palas and that everything met your expectations .we look forward to welcoming you again in the near future. Thank you for choosing our hotel as your home away from home ! Best regards Hotel Rober Palas.

8/10 Good

Jose Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel para descansar.
Stayed 2 nights in Jul 2023
Response from Hotel Rober Palas on Aug 22, 2023
Dear Guest, Thank you for your positive feedback!!We are delighted to hear that you enjoyed your stay at our hotel Rober Palas and that everything met your expectations .we look forward to welcoming you again in the near future. Thank you for choosing our hotel as your home away from home ! Best regards Hotel Rober Palas.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Direccion on May 27, 2023
Muchas gracias por su valoracion, esperamos poder volver a contar con su visita en el futuro.

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from RECEPCION on Apr 9, 2023
THANK YOU FOR YOUR EVALUATION. WE HOPE TO SEE YOU SOON

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana
El hotel es un poco antiguo ya ,pero la calidad precio esta bien y la limpieza bastante aceptable, recepción muy amables
Stayed 1 night in Oct 2021
Response from Rober Palas on Oct 17, 2021
Muchas gracias por compartir sus impresiones sobre el Hotel , nos sirven para tratar de continuar mejorando . Esperamos volver a recibirle muy pronto .

10/10 Excellent

MARÍA JOSÉ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Rober Palas on Oct 19, 2021
Muchas gracias por su valoración . Esperamos volver a verla muy pronto . Salduos

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 3 nights in Aug 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Hotel Rober Palas on Oct 20, 2020
Muchas gracias por la valoración. Esperamos volver a verles pronto.

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Coordinador de Calidad HRP on Aug 31, 2020
Apreciado Ramon, Muchísimas gracias por tu valoración y comentarios, nos encantaría volver a recibiros pronto. Un cordial saludo,

10/10 Excellent

Karen Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott opphold, rommet er enkelt, men flott resepsjon. Nydelig frokost, mye å velge mellom.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Helt greit
Helt greit budgethotell beliggende sentralt i Albir.
Stayed 1 night in Oct 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Prima hotel kamer werd iedere dag schoongemaakt vriendelijk personeel
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez q venimos a este hotel asi q X algo será q repetimos d nuevo
Stayed 1 night in May 2019

8/10 Good

Gissur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

hege

Liked: Cleanliness, staff & service, property conditions & facilities
Veldig bra beliggenhet Fint bassengområde Grei frokost God sevice
Stayed 3 nights in Jan 2019

8/10 Good

Lex

Liked: Cleanliness, property conditions & facilities, room comfort
Goed hotel qua lokaties.
Prijs-kwaliteit goed. Dichtbij strand en restaurants/winkels.
Stayed 3 nights in Oct 2018

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo con poca animación
Hotel pequeño, poca animación pero muy tranquilo, bien situado, la habitación de un tamaño decente limpia y cómoda. La piscina pequeña, pero no estaba muy transitada, flojea un poco en el bufé, mejor ir solo con desayuno y comer fuera. Recomendable para unas vacaciones tranquilas pero poco más.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con muy buen ambiente para familias. Personal de recepción muy agradable
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

6/10 Okay

Gerhard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bra beliggenhet og prisgunstig- men noe nedslitt.
Prisgunstig. Slitte bad og svært nedslitt gym. Bra beliggenhet.

6/10 Okay

Hans

Disliked: Cleanliness

6/10 Okay

Verified traveler

Disliked: Room comfort
moyen
Le petit déjeuner, et le dîner forme buffet de qualité moyenne. Chambre et salle de bain simple.Chambre avec 2 lits 1 place J'ai eu l'impression de dormir dans un lit d'appoint. Hotel Bien situé. Personnel à l’accueil tout juste agréable. Parking en supplément non fermé, connexion wi-fi moyenne.Je n'ai pas pu profiter du spa à 18h00 il été fermé. Odeur de chlore dans tout l'établissement.

2/10 Terrible

Espen, Bergen

Disliked: Staff & service, property conditions & facilities
Noisy!
This stay was rather a bad experience! The staff did not deliver the service I expected. It was very noisy at nighttime. Wifi did not work! Sorry Roberpalace, next time I’ll find another hotel!

6/10 Okay

Solvår Mælen, Hamar, Norge

Liked: Cleanliness, staff & service
Hyggelig opphold
Koselig hotell. Trenger litt opp pussing, spesielt på badet. Hyggelig personale.

6/10 Okay

Verified traveler

Sentralt til bykjerne og strand, taxi og buss
Grei opplevelse uten de helt store overraskelsene. Skuffet over at det ikke var opplyst at det kun var 10 rom som hadde balkong.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hotellet er sentralt og gir kort vei til hovedgate og strand. Hotellet virker "slitt" og trenger oppdatering. Hotellets representanter i resepsjonen var tidvis meget lite serviceinnstilt.

10/10 Excellent

Sandor, voerendaal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel niets mee aan de hand
allemaal die onzin over Harde stoelen en Wifi valt uit. Hotel is prima als je wifi nodig hebt is het geen vakantie!. stoelen te hard? groot gelijk gasten slopen alles. Onbijt Prima. top service

6/10 Okay

Abel

Liked: Cleanliness, room comfort

6/10 Okay

Egil, Oslo

Liked: Cleanliness
Hyggelig hotell med sentral beliggenhet
Hyggelig hotell med sentral beliggenhet i Albir, greie senger men litt lite med hodeputer. Rommene ble rengjort hver dag og det ble fyllt på med toalettartikler. God frokost og hyggelig personale. Et rimelig godt hotell som vi gjerne besøker igjen.

8/10 Good

REME, Liri . de valencia

Liked: Cleanliness, staff & service, property conditions & facilities
cambiar las almohadas.
Bastante bien en general.lo único las almohadas muy incomodas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Helt greit
Helt greit hotell for overnatting noen dager. Litt lytt, hører mye støy/ekko fra resepsjonsområdet. Gangavstand til restauranter og strand.

6/10 Okay

Anders Vaka

Disliked: Property conditions & facilities, room comfort

8/10 Good

Ove Morten, Langhus

Liked: Cleanliness, staff & service, property conditions & facilities
Flott hotell i Albir.
Dette var fjerde gang vi bodde på hotellet, og vi har trivdes hver gang.

6/10 Okay

Margaretha och Roger, Södertälje

Liked: Cleanliness
Perfekt
Rent och enkelt och nära hotell som passade oss utmärkt.

6/10 Okay

Ken, Malaga

Liked: Cleanliness, staff & service
El hotel está en un buen sitio cerca de la playa
Me hubiera gustado más si las camas eran un poco más cómodas. Tambien se escuchaba música muy fuerte de la localidad pero tranquilo de noche. Desayuno bien a menos el café que salía de una maquina y no era potable

8/10 Good

Verified traveler

Liked: Room comfort
Agradable, bien situado
Buena relación calidad/ precio. En general, todo bien. La limpieza del suelo de las habitaciones del hotel debería mejorar un poco. He disfrutado de la estancia.

8/10 Good

Rebecca, Zaandam, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kwaliteit prijsverhouding is goed!
Het enige wat jammer is, is dat je telkens opnieuw moet inloggen om wifi te hebben en dat je soms alleen in de lobby wifi hebt. Wat ook jammer is zijn de ligstoelen bij het zwembad. Deze zijn hard.