Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Donna from Manchester England

Great hotel but a car needed .

Posted Jun 21, 2014
Hassle free stay and great secure entrance . Staff all very helpful and accomodating.Pool area lovely . Would deffinatly stay again . A bit far up the hills if you've not got a car but we had one .
4 out of 5
Recommended
for Everyone
by Karl from British

Nice Stay

Posted May 12, 2014
Pros: Room
Cons: Lack of restuarants to have a bite to eat.
Location: Very remote and needed a car to see things.
We found the hotel in excellent order and very clean. The pools were nice and room was excellent for the money. The only down-side was you need a car here to find any life.
4 out of 5
Recommended
for Everyone
by A verified traveler

car hire recommended

Posted Jun 12, 2013
Hotel was quiet and pleasant.great views but a bit cut off.defiantly recomend hiring a car..only downside was the bedsheets were not changed the entire week we were there..this did not spoil our vacation and overall really enjoyed our time in altea
2 out of 5
Recommended
for Families
by Johnny

Not so premium

Posted Oct 14, 2012 on Hotels.com
This is a perfectly fine hotel in a lovely location but the manner in which it is run is deeply disappointing. Starting out with the good bits - the pool is excellent and because it was off season, it was really quiet. On the bad side, you have to bring out your own trash or you get charged, outside of restaurant hours, only microwaved food from the cafe is available, the supermarket next door is abandoned, the cafe next door is only open during normal office hours and as everyone else has already mentioned - you have to hire beach towels! It really feels like you are staying somewhere that used to be great, but has been 'streamlined' so much that all of the attraction to the place has been sucked out of it. Disappointing
3 out of 5
Recommended
for Families
by Vanessa from Perth, Western Australia

Good family hotel, service without a smile

Posted Sep 15, 2012
Pros: great views, spacious rooms, good amenities
Cons: restaurant and surly staff
Location: great, you do need a car though to get around
Great location with spectacular views of the Penon d'Ifach and ocean. Very spacious room and good facilities. A home away from home. What let the hotel down was the lack of good food options and surly staff except for Silvestro.
3 out of 5
Recommended
for Families
by AlyP from London, UK

This is no longer a hotel....

Posted Jun 7, 2012
Having stayed here many times before it became Pierre and Vacances, Altea Hills is no longer a hotel, it is self catering accommodation set within the grounds of a former hotel. There is no room service, pool side service, limited bar and restaurant service, mini bars etc. Grounds and pools still nice, good value for families with children. No longer ideal for couples or luxury getaway. Charges are made from everything to the former free spa facilities to taking out your rubbish, cleaning your room even the towels you use around the pool. Not for us anymore.
4 out of 5
Recommended
by A verified traveler from Kent

Definietly a 4 star property and possibly 3 star service but still a great stay

Posted Aug 30, 2009 on Hotels.com
We spent 1 night in this hotel with friends, in August 09 (2x adults 2x under 4's per family). We needed somewhere to stay before going on to our villa the next day.We were at the property literally for 24hours. Having investigated various hotels along the Alicante/Valencia costline, the Altea Hills was easily the hotel with the best facilities for the deal available. Its only fair to say that Hotels.com also provided the best deal (having completed a thorough search after finding the inital package). Our rooms and bathroom were large and clean with very efficient Air Con. The balcony views were great. Our friends had a jacuzzi on their balcony-most unexpected!The pools were great too (1 especially with children in mind) although shade was difficult to find around the pools and not enough sun loungers to go round. Breakfast was pleantiful and tasty.However, we thought that the cafe open for lunch had a very limited and disappointing menu. The hotel is listed as 5 star but in some areas its a little too tired to attain the grade. Service was ok, langauage was a minor barrier as not everyone spoke English.Room Service took a LONG time. In summary we felt that the hotel was quite luxurious for our needs of a simple 1 day/night stop over, but we have all agreed that it was a fantastic way to start the holiday.
4 out of 5
Recommended
by A verified traveler from Costa Blanca

Depends what you want

Posted Aug 14, 2009 on Hotels.com
Very good hotel, situated in the middle of nowhere and if you haven't hired a car be prepared to spend a fortune on taxis or go stir crazy. Food is very good, but at the end of the day it is what it is - hotel food and you will want to get away from it and visit the restaurants (the best of which are on the South side) in Altea. Because the hotel is situated in an urbanisation there are much cheaper alternatives to the 6 euros for a Baileys or 4.50 for a beer. We live in Spain and remember the aveage cost of a beer here is 2.50 and you can get that within walking distance of the hotel on the urb but away from the hotel. All in all, it's a decent gaffe but they take the mick with their prices and the location is such that anything other than a week stay would probably result in ticking off the days until civilisation could be returned to.
5 out of 5
Recommended
by A verified traveler from France

Would return

Posted Oct 16, 2008 on Hotels.com
The hotel was superb but was let down by the quality of dinner
4 out of 5
Recommended
by A verified traveler from hertfordshire

Enjoyed, but...

Posted Sep 17, 2008
First time away from the beach and without a car you would be marooned. You cant walk to the beach from here. Overall a nice place to stay, though having said that didnt have that something to make me go back