Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
2.0 Service & staff
4.0 Room comfort
5.0 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from Buffalo, N.Y.
not worth the price!Posted Sep 27, 2011
Although we got a discounted rate, it was worth only that. I would have more upset had we paid full price. We booked through this website and I did it through calling as I wanted a smoking room. I'm disabled and it's difficult for me to get to the outside. I was told I had booked a smoking room. After check-in (which they did allow us an early check-in--about 45 min.) We get to our room---non-smoking. We go to the front desk, This is a NON smoking hotel. They were also aware we were celebrating our 27th. anniversary----nada from them!!! Back to our room and on the phone to Expedia--I wanted to see if we could at least get a room with a balcony as we had one of the very few with-out (hence the discounted rate) Nope, hotel claims full capacity. Come to find out later there is a sister hotel next door with smoking, this option was never offered---only smokers will appreciate review!! Ordered room service for dinner-2 burgers, told a 15 min wait. It took an hour and 15 min. plates arrived uncovered by anything and cold. Not the way one would expect from hotel of this cost. However the pool and hot tubs were excellent. The room was nice and clean and the bed was comfortable. There is a bar in the hotel so if you're looking for peace and quiet this may not be the place, especially during peak ski season or ask for a room away from food and drinks. I do see this a fun place for skiers and other snow lovers!!