Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good for a night

Posted Feb 18, 2015
Pros: Quiet, convenient.
Cons: Quieter heater.
Location: Shopping however limited to a small town. Movie theater across the street.
This was a perfect fit for a business trip. Staff was really friendly and helpful. The heater in my room was a little nosier then normal but notified staff and the were going to check it. Close to the shopping in the area and offered a 10% discount to the Applebee's next to the hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 29, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Aug 9, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, amenities

Posted Aug 5, 2014
Pros: Location, amenities
Cons: shower water pressure. Firmer mattress
Location: close to shopping, restaurants, golfing
In town for 2 nights. Hotel room clean, comfortable. Staff friendly. Water pressure for shower not great.
3 out of 5
Recommended
by A verified traveler

Posted Jul 28, 2014 on Hotels.com
Hotel was clean and staff friendly. We had an event at St. Bonaventure and the location was perfect. Overall, not a bad hotel for the money.
4 out of 5
Recommended
for Personal Event
by Dot

This traveler left a rating score only Posted Jul 28, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Tony

This traveler left a rating score only Posted Jul 17, 2014 on Hotels.com
2 out of 5
by Milesfrom Tucson, AZ

This property has deteriorated.

Posted Sep 27, 2013
Pros: See above, location is good
Cons: See above. Need more owner/management focus from top to bottom
Location: In Olean to visit family
Have stayed at this location once annually for the last 5 years. Expecting that we would have another good experience, we returned 9/24-25/2013. Things have changed! Concerns include: - Cleanliness of the room, especially the carpeting. Didn't walk barefoot in the room - front desk staff dressed sloppily, twice had to "interrupt" their conversation with friends in the lobby to seek assistance. - entry littered with cigarette butts - beds/mattresses in poor condition. "Lumpy" may be the most descriptive word - shower head loose; had to tighten to keep it on - minimal focus on customer satisfaction - one bright spot....the woman responsible for breakfast service did an excellent job. Focused on ensuring that our meal met expectations. We'll stay elsewhere when next in Olean.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2013 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2013 on Hotels.com