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Reviews of Four Points by Sheraton Allentown Lehigh Valley

3 out of 5
Four Points by Sheraton Allentown Lehigh Valley
3712 Hamilton Blvd., Allentown, PA

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 89 out of 1001 reviews" "
Rating 2 - Terrible. 70 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

CHRISTINE

Stayed 1 night in Mar 2024

6/10 Okay

Carlos

Ac did not work other than all was good
Stayed 1 night in Feb 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

JILL

Traveled with family
Liked: Amenities
There wasn't much noise buffering between rooms. We could hear arguments,doors slamming and babies crying all night. The pool also was closed early for no reason and we had kids who would have liked to swim. Close to everything though and free parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Stayed 1 night in Feb 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was clean quiet and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Rosa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the hotel room was nice and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. When it was time to leave my car broke down. The staff left my daughter and I sit in the lobby for hours which we waited for help and the car got fixed. Very grateful we had a place to hang out without hassle for this unforseen issue. Will definitely stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Stayed 1 night in Jan 2024

10/10 Excellent

Johana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho, la habitacion limpia, el.lobby limpio y bien oloroso.
Stayed 2 nights in Jan 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Pool was lovely and big enough to get a swim in. I was very comfortable in my room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Malaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Greg

Business traveler
Liked: Room comfort
Disliked: Staff & service
Comfortable stay but don't come for the food.
Overall not a bad stay but a few things to note. the room itself was nice and bed was comfortable, but i found a beer bottle cap on one of the nightstands, making me think there was not a thorough cleaning done from the previous guest before my stay, the TV kept on going out the entire night to the point that I just stopped trying to watch it and turned it off. The food at the restaurant was subpar, the only saving grace was the breakfast in the morning but the dinner options and the quality of the food was very poor, and I guess I expected better quality food seeing that the restaurant was separate from the hotel and not directly put out from the hotel itself. The gym and pool amenities were nice however, probably one of the better hotel gyms I have worked out in.
Stayed 1 night in Jan 2024

4/10 Poor

sami

Liked: Staff & service
The room next to us was inappropriately loud until 2 am. You could hear everything. I had my 2.5 yr old with me and it was extremely inappropriate. I would never go back. Staff is great though.
Stayed 1 night in Jan 2024

10/10 Excellent

Janeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Carleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Vicki

Stayed 1 night in Dec 2023

10/10 Excellent

cristian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roselvio

Stayed 1 night in Dec 2023

10/10 Excellent

Aung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nonsmoking room is quite good.
Stayed 1 night in Dec 2023

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

CHARLES

Stayed 1 night in Nov 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a quick stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Eunice

Stayed 1 night in Nov 2023

4/10 Poor

Eric

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

WILLIAM, WRIGHTSTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Big room, great bed, closet had a real door on it. Dislike: walls are so thin I could hear people cough.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and nice room.
Stayed 1 night in Oct 2023

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, safe, clean, and quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Lamonte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the swimming pool bed so comfortable and smell so clean
Stayed 1 night in Sep 2023

4/10 Poor

lesley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
got wrong room type
hotel was nice but i booked certain rooms well in advance and received confirmation. upon check in was given different room (1 out of 2) than reserved as i had reserved a king bed and was given two doubles. the king room was supposed to have handicapped accessible shower and did not but hotel said they were “full.”
Stayed 1 night in Sep 2023

10/10 Excellent

joseph

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent.
Stayed 1 night in Sep 2023

10/10 Excellent

Hillary M

Stayed 1 night in Sep 2023

10/10 Excellent

Elliot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location
Donald and the whole staff were kind and so helpful ! The storm knocking out Wi-Fi was frustrating but I know not the fault of the hotel or staff . Breakfast was advertised in my booking but then it seemed like it was not complimentary and part of the attached restaurant . Room was great but walls were very thin .All else was great and good location
Stayed 1 night in Sep 2023

10/10 Excellent

Lana

Liked: Cleanliness, amenities, property conditions & facilities
Came upon this hotel for a local concert. We found the room to be clean and the bed to be extremely comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Stayed 1 night in Sep 2023

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

How Yee

Stayed 1 night in Aug 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and clean.
Stayed 1 night in Aug 2023
Response from Donald on Sep 3, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with _the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful
Stayed 2 nights in Aug 2023

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Donald Front Office Manager on Sep 3, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon.

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Donald - Front Office Manager on Sep 3, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback.We hope to welcome you again soon.