Exterior

Reviews of Hotel Bethlehem, A Historic Hotel of America

4.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1008 reviews" "
Rating 8 - Good. 171 out of 1008 reviews" "
Rating 6 - Okay. 43 out of 1008 reviews" "
Rating 4 - Poor. 11 out of 1008 reviews" "
Rating 2 - Terrible. 4 out of 1008 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a short stay, I checked in at 11 pm and checked out before 8 am. The staff were friendly staff and helpful. Will be back to see what more they have to offer
Stayed 1 night in Mar 2024

10/10 Excellent

Ken, Bellingham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

William, Ashburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay during St Patrick's Day 2024. We were not in town for that event but everyone was so friendly. Very historic place and surrounding venues.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Beautiful hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

WALTER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly an American hotel gem. Great history, service, dining.
Stayed 1 night in Mar 2024
Response from Kelly Director Guest Experience on Mar 17, 2024
Dear Walter: Thank you so much for your very kind words and review. We are truly happy that you had such a wonderful experience and that you have an appreciation for the story our hotel has to tell. Our staff loves ensuring each guest has a great visit - and we certainly are looking forward to welcoming you back!

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in downtown Bethlehem. Beautiful, quiet, old and charming. Food was excellent with live music at brunch. Will return.
Stayed 1 night in Mar 2024
Response from Kelly on Mar 7, 2024
Dear Patricia: Thank you so much for taking the time to share your recent stay! We are glad that you enjoyed your visit. As we celebrated our 100th anniversary just a few short years ago, we take pride in preserving our authentic history while ensuring we have the amentities that todays travelers require. Our award winning Musical Sunday Brunch is very special - and we are thrilled that you thought so as well. We certainly look forward to warmly welcoming you back!

10/10 Excellent

Gosha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Bill: Thank you for your kind review! We are glad that you enjoyed your visit and we hope to warmly welcome you back!

8/10 Good

Jennifer, saratoga springs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay for our visit to Lehigh.
Stayed 1 night in Feb 2024
Response from Kelly Director Guest Experience on Mar 17, 2024
Dear Jennifer: Thank you for taking the time to share your recent experience. We are glad that you chose to stay with us. Our proximity to Lehigh Universtiy and being located on a Top 10 Main Street gives our guests a truly special experience. We look forward to seeing you again soon!

10/10 Excellent

Keith, TEMPLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with modern upgrades.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 27, 2024
Keith: Thank you for sharing your recent visit to our hotel. We are happy that you had an enjoyable stay. We alway say - we can be historic without being old.

10/10 Excellent

Blanca, Staten Island

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic visit to the Hotel Bethlehem! From our greeting by the bellman to the wait staff and registration, everything was wonderful!
Stayed 1 night in Feb 2024
Response from Kelly on Feb 17, 2024
Larry - thank you so much for your very kind review! We are fortunate to have a team that truly cares about the guest experience, from the welcome to the good-bye. We certainly hope to see you again soon to warmly welcome you back!

10/10 Excellent

Roseann

Liked: Cleanliness
Very nice hotel and rooms
Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good historic hotel.
Stayed 1 night in Feb 2024
Response from Director Guest Experience on Feb 10, 2024
James, thank you for taking the time to share your comments on your recent stay with us. We love that we can share our story while ensuring that we offer elegant accommodations and award winning cuisine. We look forward to welcoming you back!

10/10 Excellent

ROBERTA

Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this historic hotel. Centrally located. Staff and dining are great.
Stayed 1 night in Jan 2024
Response from Kelly on Feb 4, 2024
Margaret: Thank you so much for your kind words! We are glad that you enjoyed your visit - and took advantage of our two on-site award winning restaurants. We certainly look forward to welcoming you back!

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Hotel B several times now and love it more every time. The property itself is gorgeous and the staff is incredibly friendly and helpful. The town is adorable, great stores, lots of history and excellent restaurants. A must see!
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Julie: Thank you so much for your very kind review! We are thrilled that you love it more with each visit! We love that you see the charm and history of our downtown! Did you know that Moravian Church Settlement - Bethlehem is the US nominee for UNESCO World Heritage designation? It is certainly a special place! We look forward to welcoming you back!

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the most beautiful hotels I have ever stayed in. The staff is just so nice.
Stayed 3 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Wayne: Thank you so much for your very kind words! I will certainly share them with our team. We have worked diligently to ensure that we have a staff who stands prepared to provide the best service! We look forward to welcoming you back!

10/10 Excellent

Robert

Stayed 5 nights in Jan 2024

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Cute hotel, well maintained. Ample towels and toiletries. Clean room and bathroom. Located on Main Street, which is right in the heart of shopping, decent restaurants, and historic architecture ~ very walkable. The $10 parking fee was surprising for a self-park facility, especially without public transportation options to the city. Seemed like "nickle and diming". The main restaurant (1771 on the Terrace), the one we wanted, had stopped operating a while back. The menu was the same a the pub, which was fine but they should have told us when making the reservation for dinner at 1771 on the Terrace, which is promoted as fine dining. With the exception of Maria, the Front Desk staff didn't seem happy; we felt like simple questions were treated as an annoyance. Facilities and housekeeping staff were very noisy during sleeping hours ~ after 10:00 pm and before 8:00 am.
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Kenneth: Thank you for taking the time to share your experience. I am sorry that your stay was disappointing. We have not marketed1741 as a fine dining restaurant for almost 5 years. It has had the same menu as our Tap Room for several years. I will share your comments with our team to ensure after hours staff are quiet. We do charge a parking fee, as a downtown location, we do have to manage the parking - in our deck - to ensure that our overnight guests can park at the hotel. We certainly hope that you will try us again.

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but kept in great condition. The bathroom is small with no counter space but the charm of the older hotel made it more than worth it.
Stayed 2 nights in Jan 2024
Response from Kelly on Feb 4, 2024
Dale: Thank you for taking the time to share your experience. We have many types of rooms, and some with great bathroom space. Perhaps next visit try a Premier Starview King - they have amazing space! We look forward to welcoming you back!

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel Bethlehem is beautiful in every season but the Christmas season is the best. This was our second stay. Highly recommend walking the path and the park behind the hotel; a beautiful piece of history.
Stayed 2 nights in Dec 2023
Response from Kelly on Feb 4, 2024
Dear Lauren: Thank you for taking the time to share your experience. We are thrilled that you chose to stay with us a 2nd time - and enjoyed the Christmas Season. Great tip about the walk through the Colonial Industrial Quarter. It is truly America's first corporate park. We look forward to welcoming you back again soon!

10/10 Excellent

Bianca

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The location, history, and access to the Christmas city is unparalleled
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautifully decorated for the Christmas season. The rooms were clean with wonderful little details to make the stay even more enjoyable. The staff were very friendly and helpful.
Stayed 1 night in Dec 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Dorothy, East Norriton

Stayed 1 night in Dec 2023

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Gerald, Summit

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Travis

Stayed 1 night in Nov 2023

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel! The whole town is like a hallmark movie -so quaint and perfect.

10/10 Excellent

Kathryn

Stayed 2 nights in Nov 2023

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful and friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. It was a pleasurable stay highly recommend it.
Stayed 1 night in Nov 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this hotel and I am very pleased, I will definitely be staying here next time I come to town!
Stayed 1 night in Nov 2023

10/10 Excellent

Wenkway, Skillman

Liked: Cleanliness, staff & service, property conditions & facilities
Great dining options.
Stayed 2 nights in Oct 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old restored classy. Very nice upscale service. Gorgeous restaurant. Wait staff very professional. Front desk friendly and affable. Doorman very helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and professional
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old and better than new.
Great old hotel that is very well maintained and has kept up with the times - excellent staff as well.
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Stayed 2 nights in Oct 2023

10/10 Excellent

greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bethlehem has been rated the top historical hotel in the US for the past 3 years and they certainly live up to the hype. Friendly, professional & accommodating service. Beautiful property & furnishings, spotlessly clean. Excellent food. I cannot overstate what a terrific place this is!
Stayed 1 night in Sep 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023

10/10 Excellent

Deborah

Stayed 1 night in Sep 2023

10/10 Excellent

Emily

Stayed 1 night in Sep 2023