Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
83% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Not Recommended, I would not chose this hotel for

Posted Jun 25, 2015
Pros: nothing
Cons: Build a new one.
Not recommended, very old, no updates etc. Dirty, smelly, very poor condition.
1 out of 5
by A verified traveler from New York

I will never go back there.........

Posted Apr 21, 2015
Pros: WE DIDNT LIKE ANYTHING other than the lady that checked us out from front desk.... I Can't remember her name though...
Cons: Check-In can be improved Breakfast also can be improved Room Carpet cleaning can also be improved
Location: Sands casino, lost cave, S&S speedways go karts, poconos, Indian museum and enjoyed them...
The first problem was that the lady at the front desk put us in a smoking room even though our reservation was prepaid for a non smoking room.... We have never smoked in our lives..... I even reconfirmed with the lady when we checked in verbally one more time before going to the room she assigned us that it was going to be a non smoking room and she said yes it would be. The second problem was that In the morning after the first night being there my eyes were really red when I woke up and I asked my husband if he felt like he couldn't breathe well in the room and he said yes and that the room was too stuffy to breathe. The fact that it was a smoking room had affected us and we didn't even know at that time. Upon check out to go to another expedia hotel option for the rest of our time in Pennsylvania We did speak to another lady at the front desk and she confirmed my worst fears that it was indeed a smoking room that we had been assigned at check in the prior day....She was sweet and made us feel comfortable even though we were unhappy so Quality Inn should keep the girl that checked us out working there...
4 out of 5
Recommended
for Everyone
by A verified traveler

Two day stay

Posted Mar 23, 2015
Pros: Location worked well for me.
Location: Casino 12 minutes away!
I was quite pleased with the value received. The rate was quite reasonable, and it included a buffet breakfast. Room very pleasant.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Mar 20, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Clean and Comfortable

Posted Mar 12, 2015
Pros: Just about everything
Cons: Weight room hours were short 6-10 am, evening hours would be nice. Snow removal from parking lot was lacking a bit.
I was a bit hesitant to book here because of some of the reviews but the reviews here were better than a lot of the other hotels in the area. I was pleasantly surprised when I arrived, the staff was very friendly, the room and bathroom were very clean and smelled great (no gross cigarette smell like some of the reviews complained about). I didn't' realize there would be a mini fridge, safe and microwave in the room, we didn't used them but it was nice to have. Continental breakfast was great and plentiful; eggs, sausage, pastries, bagels, Belgian waffle maker, juice, coffee. It has a guest laundry room (did not need to use thought), a weight room. All in all I was very pleased with this hotel and would stay here again.
2 out of 5
Recommended
for Couples
by ed from Pittsburgh

Hotel Needs attention

Posted Jan 21, 2015 on Hotels
Bath Tub was Crusty The Shower head corroded, spigot dirty, floor corners were probably not scrubbed in ages.. The entrance door was beat up at the lock, and had to slam the door to make sure it was closed. The TV only got 12 channels, no satellite of cable service.. The Breakfast was well done fresh items and tasty..Well the Hotel is OLD and beat up Needs some attention and updates as well as a good cleaning ,top to bottom...
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 20, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by Rahul

This traveler left a rating score only Posted Dec 23, 2014 on Hotels
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2014 on Hotels
5 out of 5
Recommended
for Business Travelers
by James from washington pa

Ricardo !!!

Posted Nov 21, 2014 on Hotels
It was very nice . Ricardo was awesome !!! He was very nice and helpful . Je stayed on the phone with me till I got there . And he was very polite too . I definitely would stay there again .