Holiday Inn ALMATY, an IHG Hotel

4.0 star property
Upscale Almaty hotel in Bostandyk District with free parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Holiday Inn ALMATY, an IHG Hotel

Photo gallery for Holiday Inn ALMATY, an IHG Hotel

Exterior
Breakfast, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, laptop workspace
Terrace/patio
Standard Room, 2 Twin Beds, Smoking | Exterior

Overview of Holiday Inn ALMATY, an IHG Hotel

8.2

Very Good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Gym
  • Parking included
  • Laundry
  • Restaurant

Explore the area

Timiryazev 2 D, Almaty, 050013
  • Popular LocationAsian Cafe Restaurant6 min walk
  • Popular LocationNational Museum of Kazakhstan12 min walk
  • Popular LocationKazakhstan Independence Monument13 min walk
  • AirportAlmaty (ALA-Almaty Intl.)34 min drive
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Room options

Suite, 1 King Bed, Non Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 807 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Smoking, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Mountain View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed (Top Floor)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Double Bed, Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed with Sofa bed, Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, City View

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Top Floor)

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
  • 250 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Almaty

Located in Almaty, Holiday Inn ALMATY, an IHG Hotel is in the city center. Presidential Palace and Almaty Opera House are local landmarks, and the area's natural beauty can be seen at Nedelka Park and 28 Panfilov Heroes Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Hippodrome.

What's nearby

  • National Museum of Kazakhstan - 12 min walk
  • Dostyk Plaza - 3 min drive
  • Almaty Opera House - 3 min drive
  • Zenkov Cathedral - 4 min drive
  • MEGA Park - 5 min drive

Getting around

  • Almaly - 10 min drive
  • Almaty Station - 17 min drive
  • Almaty (ALA-Almaty Intl.) - 35 min drive

Restaurants

  • Restopark - 8 min walk
  • Coffee Boom - 9 min walk
  • Casserole - 9 min walk
  • Starbucks - 8 min walk
  • La Coppola - 9 min walk

About this property

Holiday Inn ALMATY, an IHG Hotel

Upscale hotel located in Bostandyk District
A terrace, a shopping mall on site, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn ALMATY, an IHG Hotel. The onsite restaurant, Glasshouse, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Concierge services, ATM/banking services, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 227 rooms feature comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with bathtubs and free toiletries
  • TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English, French, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends; KZT 9,100 for adults and KZT 5,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glasshouse

Things to do

  • Gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (7,952 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
During this property's listed renovations, the front desk and bar will be relocated to conference rooms on the 1st floor.

Renovations and closures

The property will be renovating from January 1 2024 to April 30 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Front desk

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: KZT 10000 (one-way)
  • Transfer service fee per child: KZT 0 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 9100 for adults and KZT 5000 for children
  • Airport shuttle fee: KZT 10000 per person (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Holiday Inn ALMATY, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn ALMATY, an IHG Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn ALMATY, an IHG Hotel on Mar 21, 2024 start from $79.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn ALMATY, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn ALMATY, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn ALMATY, an IHG Hotel?

Check-out is at noon.

Does Holiday Inn ALMATY, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 10000 per person applies.

Where is Holiday Inn ALMATY, an IHG Hotel located?

Located in Bostandyk District, this hotel is within a 15-minute walk of National Museum of Kazakhstan, Kazakhstan Independence Monument, and Presidential Palace. Respublika Alanghy and Republic Square are also within 15 minutes.

Holiday Inn ALMATY, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 89 out of 229 reviews" "
Rating 8 - Good. 88 out of 229 reviews" "
Rating 6 - Okay. 31 out of 229 reviews" "
Rating 4 - Poor. 11 out of 229 reviews" "
Rating 2 - Terrible. 10 out of 229 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesya, Clackamas

Traveled with group, Business traveler
Disliked: Staff & service, amenities
Stayed 3 nights in Dec 2023

4/10 Poor

Oleksandr

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel in general is fine but .. when I checked in there was a bat in my room, brought it to receiption in a bag: no excuses, no support or customers service. I am traveling for months and this is the place I will never come back
Stayed 2 nights in Nov 2023

6/10 Okay

Xuejun

Liked: Staff & service
Disliked: Property conditions & facilities
it’s in a convenient location, quiet and staff members are very friendly. But the property is a bit run down. The carpet needs to be replaced and the furnitures are old.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal area where for people who visits a country for the first time. The staff have been brilliant and extremely helpful and friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I had problems when I arrived in the country with my partner was unfortunate was unable to meet me, the staff was able to assist my situation, they were extremely helpful and speak and understand good English, very impressed and great hospitality.
Stayed 2 nights in Jul 2023

10/10 Excellent

Anela

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great experience! Very attentive and helpful staff, delicious breakfast, safe and clean environment.

8/10 Good

Kathy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room and hallway carpets were very dirty and the color almost turned black.
Stayed 1 night in May 2023

6/10 Okay

Mohamed

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever thinking to come again!!!
Not clenched enough, it’s not every day. Reception staff are not professional. Check out 12 but they are making noise from 10:00 am. Breakfast not worth at all. The Hotel not as holiday in standard!
Stayed 5 nights in Apr 2023

6/10 Okay

Faina, Mulgrave

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed there for around 5 days, and the hotel unfortunately falling apart. Staff and service are excellent. Staff goes beyond and above to help, and accomodate your needs. They make sure you are happy and do their best to make your stay comfortable as much as its possible giving the conditon of the hotel. Rooms are outdated, towels are very old and thin. When I asked, the host brought very good fluffy towels, but to get them you might need to ask. The lights in the room are very pale, its almost dark and feels uninviting, carpet is dirty and old. It feels like staff does everyting to keep this place clean and tidy, but management invests ZERO to make it happen. Overall, my big THANKS to staff for accomodating our needs and changing the room, giving good towels, umbrella when it was raining, etc. And lots of questions to management and owners, the hotel has amazing team working there, location is spot on, why not to make tis hotel one of the bests in towm? Thanks
Stayed 5 nights in Apr 2023

6/10 Okay

Zhanna

Business traveler
The regular hotel. We had our every year conference there. There were not lotion and shower cap in the room. They put only two small towels. It were not enough, frankly! There is a reconstruction area around the hotel.
Stayed 2 nights in Mar 2023