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Reviews of Le Chalet du Mont Vallon Spa Resort

4 out of 5
Le Chalet du Mont Vallon Spa Resort
Quartier les Bruyeres, Les Menuires, Les Belleville, Savoie

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 135 reviews" "
Rating 8 - Good. 48 out of 135 reviews" "
Rating 6 - Okay. 11 out of 135 reviews" "
Rating 4 - Poor. 0 out of 135 reviews" "
Rating 2 - Terrible. 1 out of 135 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Damian

Traveled with family
Liked: Property conditions & facilities, room comfort
Needs a review of processes that are customer led
Hotel is in a fantastic spot door to door skiing, great boot room too. Thats where the plaudits end. Pool, freezing water, maybe its the new Spa method of wellness; when you have skied all day its not a cold bath you need. House keeping forgot to empty room bins which in our case had used sanitory products which smelt after 2 days, i had to request a bin bag myself to empty them. Not exactly 4 star treatment. Breakfast 3 days of no croissants- IN FRAN E!!, Apparently a supply issue even though the village bakery was pumping them out for fun? Regularly bread ran out, hot food too, poor planning. Evening meals were decent and good value. Lounge fire created a nice atmosphere- however please dont burn damp timber, it smokes.......no honestly it does, cough cough. Generally for what we paid, very disappointing, seemed short of staff. Maybe managers need to serve more to experience issues that customers , try the pool! Staff seemed to have ill-informed training.
Stayed 6 nights in Dec 2022

10/10 Excellent

jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel ! Great location , clean, spacious room, great views. Super nice and helpful staff as well. Totally recommend and would come back.
Stayed 2 nights in Apr 2022
Response from front office on Apr 15, 2022
Thank you very much for your very nice review. We sincerely hope to welcome you again.

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Front Office on Apr 15, 2022
Nous sommes ravis de constater que le Chalet du Mont Vallon a répondu à vos attentes et espérons vous y accueillir de nouveau très prochainement.

10/10 Excellent

Jonathan

Stayed 4 nights in Mar 2022
Response from Front Office on Apr 15, 2022
C'est un vrai plaisir de découvrir que vous avez apprécié à ce point votre séjour. Mille mercis et à très bientôt.

10/10 Excellent

william

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski in ski out!! Great food, staff, and foyer!
Stayed 3 nights in Feb 2022

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Real ski in/out hotel in les menuires. The hotel is quite big but has a cozy and warm atmosphere. I got a family room so it was spacious, with small kitchenate and fridge. I didn't eat any meal so i can't testify for food quality. Thw staff was nice and helpful. Highly recommended!
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Although rooms not in great state of repair they were well laid out and clean. Food and service terrible. Difficult to get a drink in bar. Ate in restaurant once and food very poor. Ski lockers too small for kit of family of 4. Spa over crowded in evenings.
Stayed 7 nights in Feb 2020

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed
I had a great stay! The room was spacious, particularly useful.when you have snowboarding gear spread across the floor. It had a separate bedroom with sliding doors, sofa, dining table with four chairs and kitchenette, and bathroom. Very new, modern, and quiet. The breakfast was very nice, slightly slow to refill the hot options and cold milk, and expensive. It's true ski-in ski-out, and you can simply drop down to the lifts and buy a skipass on the first day. Local restaurants are samey but have enough variety that you can pick and choose your cheese option! Resort location is good, quick transfers and good for beginners
Stayed 3 nights in Jan 2020
Response from Chalet du Mont Vallon Team on Mar 2, 2020
Thank you so much for your nice and complete review. We hope we will welcome you again at Chalet du Mont Vallon and we send you our best regards.

10/10 Excellent

Fraser

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Ski Trip - excellent staff
Super ski trip. Party of 7 spread across 4 rooms. Les Ménuires badges itself as ‘friendly Ménuires’ and this hotel lives up to that. Super staff, super facilities, great location. Lovely rooms. Will definitely be top of our list for rebooking for next year.
Stayed 3 nights in Jan 2020
Response from Chalet de Mont Vallon Team on Mar 2, 2020
It is really amazing for us to read such an excellent review. Thank you so much! We are looking forward to welcoming you again next year and we will do our best to make your stay as wonderful as this year or even more. With our very best regards,

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an all round great hotel. Lovely atmosphere friendly helpful staff good food comfy beds. Will definitely be returning. Only slight niggle was the internet. Only a problem if you needed it for business purposes
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This is a great hotel in Les Menuires. Proper ski-in, ski-out, although if you want to get to the main Les Menuires area in the morning (maybe for ski-school) you have to ski out of the hotel, down to a lift and get that back up to the centre. Hotel and rooms are very clean, pool is good. Didn't use the restaurant so can't comment. Short walk (less than 5 mins) to the shops and restaurants. Thoroughly recommended.
Stayed 5 nights in Feb 2019

10/10 Excellent

Steven, Faygate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Perfect ski in, ski out spa hotel. Every luxury you need for the perfect weeks skiing. Lovely restaurant and bar area with log fire. Gorgeous pool, with steam room and sauna. Never too busy either. The maids left the room spotless every day. Lovely comfy beds too. Would definitely recommend to others.
Stayed 6 nights in Jan 2019

10/10 Excellent

surmely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good place to stay for ski and relax
very comfy suite, well equipped and lovely, with a fantastic terrace to sunbathe. however, we would have expected some bottles of water in the room, toiletries in the bathroom , there was just a soap and body moisturizer at our arrival and no more during our 3 nights stay. the persons at the bar and restaurant were absolutely fantastic, they were very professional, very smiling and nice, perfect ! Check in was very fast. too fast I would say, not really friendly nor welcoming, rather cold and expeditive. We were not impressed and had the feeling that it was a chore to be quickly done. but, anyway, we enjoyed our stay there !!!

8/10 Good

John, Wokingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Close to slopes, can ski out/back. Helpful staff, spacious room with good views. Good spa after a days skiing.
Stayed 4 nights in Mar 2018

10/10 Excellent

Nuri, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, family friendly hotel and spa
Hotel staff very friendly and helpful, location to the ski lifts was fantastic (no walking necessary). Resort was great, access to the 3 valleys and still good for kids learning. Spa at the end of the day was great. Food in the hotel was very good, and price comparable with local restaurants (which were a short walk away)
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good family hotel close to the slopes
The hotel was good and the staff quite friendly. The pool is quite nice however it sometimes got a bit crowded and there were not enough deck chairs relative to the number of guests present. Parking extra and the use of the kitchen in the big room costs extra.
Stayed 14 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in the 3 Valleys
Excellent hotel. Staff are all English speaking, very friendly and helpful. Rooms are spotlessly clean. Lovely open fire in the hotel lobby. Very good restaurant. Location is ideal for skiing in and out of hotel and easy access to Val Thorens, Meribel and Courcheval and local restaurants are only a short walk. Nice spa with pool, sauna and steam room - ideal for relaxing after a day of skiing although it can get quite busy. a couple of minor niggles preventing a 5/5 rating - piped music was too loud and annoying. Secondly, the evening restaurant was allowed to be turned into a games room while we were dining. These are easy fixes. I would definitely return.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good but not Amazing
Initial reception experience poor, nothing really explained to us, restaurant, dining times, breakfast etc. Room was good but bizarrely whilst it was a suite with a kitchen inc. Fridge microwave, stove etc. they only provided 2 cups, 2 teaspoons and 2 glasses and charged between £30-£50 per day extra if you wanted to actually use the kitchen. Be aware that the pool is much smaller than it appeared in any picture but overall the hotel was well located for skiing and you could ski in and ski out with ease. We might consider staying there again because it was quite good but for the cost we would shop around more because it represented only average value for money. Tip, there is a walkway from the 3rd floor in the hotel direct to another lift outside. This gets you up to the village above (we were left to discover this for ourselves, having walked the long way up initially.

8/10 Good

Vicky, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 2 bedroom apartment. The bed was a little bumpy compared to what we would expect, but other than that apartment was great. Unfortunately we didn't use the pool, but it looked really nice. Only thing missing was heated boot racks in the ski lockers. I could have sworn that I booked this place as Bed and Breakfast, but have been told that this is a common issue with the Expedia room booking process. Ski conditions were great when we were there, so this was ski in, ski out (if lack of snow, 25/30m to the piste).

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely alpine hotel.
Only complaint was that the room temperature seemed warm and cool at the wrong times. Pillows too soft and the pool too cool. Not a big enough problem to complain at the time though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tung, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel with great location
Nice modern hotel with great ski-in/out location. Very pleasant and helpful staff. nice spa facilities and pool/sauna after a long day out. It can get busy around 5pm-6pm but that was expected as everyone else is in the same boat. The hotel is a 5mins walk to the shop with a small supermarkets and some restaurants nearby. You can reach by taking a few lifts near the hotel. There is underground parking at the hotel at a cost but I just choose to park outside which is free. In the morning, you ski down to the Riberty/Doron ski lifts or Masse which takes just a minute. Skiing back to the hotel was easy at the end of the day too. You can stopby the town, grab any quick shopping (in backpack or something) and slide or ski back to the hotel! definitely visit again.

10/10 Excellent

Darren, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and good location.
Hotel is excellent and within easy reach of the main areas. Hotel is well looked after and staff were excellent. WIFI was a little hit and miss, but overall an excellent hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! We took our two children who loved it, made friends while they were there. Seems to be popular with families and children. The ski in ski out appeal didn't work for us as the slope into the hotel is a steep blue slope. But skiing out of the hotel was fine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location
Right on the edge of the piste, nice spa suite, good restaurant, helpful staff and very close to the shops / restaurants without being noisy.

8/10 Good

Brian, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Break
Family stay en route to Val Thorens Great way to avoid traffic for Saturday exchange

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUCH A GEM
Such a great location with the ski out opportunity right on the pistes, the hotel has a welcome and warm atmosphere. friendly staff and helpful reception. the swimming pool was great because it had jacuzi features and never busy, such a fantastic relaxation after skiing whole day. !

10/10 Excellent

ben, surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location exceeded expectations
Lovely hotel in perfect situation. Absolutely all you need from a ski resort hotel. Great pool and lovely spacious room

8/10 Good

Nell, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, Beautiful Location
We had a lovely Christmas Holiday in the snow. The Hotel was lovely, lovely rooms, with lots of space. Beautiful fire place area in the entrance and common area. The location was good, easy to ski out to a blue/green run to head down the hill to the lifts and go from there. The only area I see for improvement was, we were there for Christmas Eve and Christmas day, and unlike many of the other hotels, no complimentary christmas drink or gift i.e. Just a chocolate etc were offered which was a little un-christmas spirit like. We had friends staying at other hotels and all provided such niceties. One other area for improvement is the ski equipment drying room, was extremely cold and so did not dry anything resulting in us needing to take ski gear to our room if we wanted it dried.

10/10 Excellent

Antoine, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable!
Great

10/10 Excellent

Patricia, Prague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mont Vallon Spa Resort
I stayed here on a week's ski trip in the magnificent 3 Vallees area. The hotel was perfect; room was a suite with bedroom and living room/kitchen area. Very clean, nice amenities. Right on the ski slopes and very close to a ski rental shop (Intersport), great restaurants and a few little shops. A good variety of ski slopes were immediately accessible (u ski down to 3 different lifts in 2-3 minutes) and a little kids' slope was right beside the hotel. After staying for a couple days, I requested a room with a south-facing terrace and my request was granted--they gave me the Valley suite (I think it was called) which is bigger with an added room with bunk beds -- all without extra charge. The staff were friendly and helpful. I plan to return here next year; and the next and the next and the next ...

10/10 Excellent

Graham, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski in ski out hotel in beautiful 3 valleys
Accommodating staff. Spacious suites. Great situation.

8/10 Good

jim, utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing missing is the hot-tub!
Well-located, reasonably-priced comfortable hotel room with micro-oven and sink made our ski holiday easy. Only wish I could have stayed another week!

8/10 Good

Juha, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a ski holiday
Could ski directly to the ski locker room, nice spa, good restaurant and excellent room. Also fresh paquets/croissants for mornings was a nice surprise. Quite expensive though, but great place for ski holiday. On minus side: Some of the staff didn't really speak English and room has kitchen, but no utensils.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very modern apartment block right on the piste

8/10 Good

Dan, Israel

Liked: Cleanliness, staff & service, room comfort
Great location
The hotel is located in the perfect place for skiing. The ski room is located on the ski slope and you ski down to the ski pass office. At the end of the day you ski in back to the ski room. The Wifi doesn't work in all the rooms. The dry sauna didn't work, it wasn't hot... Because of the location and the staff was trying very hard to help (we had a problem with our car rental and they really did their best to help us) I do recommend this hotel.

10/10 Excellent

Graham J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Skiing Base
Enjoyed our stay here - modern with good facilities at a reasonable price. Room was large and comfortable but a bit minimalist - why give you a kitchen but no crockery or cutlery? Spa was great after a day skiing and location very easy to get in and out of.

10/10 Excellent

Greg, Norwich, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and location
We stayed for a short break and wished it was longer. We can not comment on the food as we did not eat there but the accommodation was excellent and being located right next to a run what more can you ask for. There are a few restaurants within a 10 min walk, plus a supermarket to stock up the fridge.

10/10 Excellent

Sylvain

Stayed 3 nights in Feb 2024

6/10 Okay

Fabien

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La suite (plutôt appartement) est grande L’ambiguïté est de savoir si on est dans un hôtel ou une résidence d’appartements ? Ce n’est pas très clair sur le site et sur place … Un peu déçu si on croit venir dans un hôtel 4 étoiles (à la vue du prix) mais bel endroit pour passer une semaine qui n’est pas une cage à lapin)
Stayed 6 nights in Feb 2024

8/10 Good

ALON

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2023

8/10 Good

Jérôme

Stayed 1 night in Dec 2023

6/10 Okay

Frederic

Traveled with family
Liked: Cleanliness, property conditions & facilities
Propre mais pas à l’attendu
Hôtel mal placé car deux ascenseurs à prendre pour ensuite marcher jusqu’aux deux petites places où il n’y a pas grand chose à faire. Petit déjeuner simple et trop cher par rapport a la prestation. Espace piscine sympa mais vue pas terrible.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Front Office on Apr 15, 2022
All Chalet du Mont Vallon thanks you and wishes to welcome you again soon.

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022