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Reviews of Holiday Inn Express & Suites Alpine Southeast, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Alpine Southeast, an IHG Hotel
2004 E Hwy 90, Alpine, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 801 reviews" "
Rating 8 - Good. 230 out of 801 reviews" "
Rating 6 - Okay. 45 out of 801 reviews" "
Rating 4 - Poor. 16 out of 801 reviews" "
Rating 2 - Terrible. 19 out of 801 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabrielle, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they didn't have laminate floors. You can here people walking around.
Stayed 1 night in Apr 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was comfortable and clean. Breakfast was good. Management was responsive to room keys not working.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junkyard for a view
Stayed 1 night in Apr 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy find
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and workout facility. Plenty of amenities. Breakfast area was great. Staff was friendly and helpful. Laundry room was nice and clean.
Stayed 2 nights in Apr 2024

6/10 Okay

BEATRIZ

Disliked: Staff & service
no parking
Stayed 1 night in Mar 2024

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had driven almost non-stop from 6:15 a.m. until 5 p.m. to get to Alpine, so we wanted a peaceful rest that evening before returning home the next day. This gave us that and more! The staff was friendly and helpful, the room was clean and quiet with a comfortable bed and pillows. Breakfast was hot and tasty. What more can you ask for? Will stay here again next trip!
Stayed 1 night in Mar 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

rolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and clean place .
Stayed 1 night in Mar 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Clean! Good breakfast! Hotel to Big Bend hikes we’re about a 2 hour drive.
Stayed 3 nights in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
From the front desk to the breakfast crew to the cleaning crew they all did a great job making the stay enjoyable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Hidekuni

Stayed 1 night in Mar 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2024

10/10 Excellent

Ananth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeanie

Traveled with partner
Our room was huge….it had plugs and lights in all the right spots. It was very clean and well appointed. We enjoyed breakfast 2 days also the reception one evening. I would definitely stay there again.
Stayed 2 nights in Feb 2024

4/10 Poor

Timothy, Austin

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
great bed but otherwise a mediocre motel. noisy refrigerator.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Raffaelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean with good wi fi and laundry facilities.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sylvia, San Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very quick and easy and the front desk clerk went out of his way to check on directions for me to a location for the following day. He was very helpful and professional. The location is convenient to other businesses and the University.
Stayed 1 night in Jan 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were full Saturday and good not get our room’s ready by 3:00 PM. Only complaint I have.
Stayed 1 night in Jan 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Anita

Stayed 1 night in Jan 2024

8/10 Good

Corny

Good
Stayed 1 night in Jan 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Last minute needed a room for a night, very nice place, good breakfast.
Stayed 1 night in Jan 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean comfortable and spacious. Curtains were replaced with blackout shade that provided better light blocking and better temperature control. Breakfast provided variety but items seemed factory made.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yingyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stuff for breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Irma

Traveled with partner
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, staff was friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

AILIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ppace is clean and quiet, there was plenty of parking. The town was small so not a lot of dinning options but definitly a cimfortable place to stay after a long drive.
Stayed 1 night in Dec 2023

10/10 Excellent

Laura Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in Dec 2023

8/10 Good

Alicia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice and clean however left a couple items in closet and staff never found them.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! The hottub was nice and clean! The 1st floor icemaker and pancake maker need to be repaired but everything else was great!
Stayed 1 night in Dec 2023

2/10 Terrible

Omar

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peace and quiet throughout our stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Parul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Annamarie

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employee [a woman] who worked the breakfast was fantastic. Very nice and kind to everyone and worked very hard! What an asset to this property she is!
Stayed 2 nights in Nov 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and in good shape. Breakfast was good. We didn’t have time for pool or workout room
Stayed 1 night in Nov 2023