Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Williamfrom Kyle, Tx

Posted Nov 24, 2013
The lobby area was inaccessible due to cleaning for upcoming Artwalk weekend. And although the trains are "charming"....even the earplugs did not completely erase the sound. The bar has plenty of Big Bend Brewing Company beers on tap.
2 out of 5
by A verified traveler

check-in problems

Posted Nov 11, 2013
we had been driving all day and arrived after 9. the reception desk was closed with a note that keys were to be found in envelopes. ours was not there so we had to call a manager. turns out though we had prepaid through expedia for the right nights (and had the confirmation), they had accidentally booked us for two other nights instead. then though we had reserved a king size bed/ room in the hotel, they only had left a "suite" in an annex building across the alley with a two double-beds. on top of all of that, because the check-in took so long, by the time we had finished, all of the local restaurants had closed, leaving us with no place to get dinner. the place was clean and the main hotel lobby seemed fine but we were unimpressed with the service and organization.
4 out of 5
for Everyone
by A verified traveler

Beautiful hotel!

Posted Nov 1, 2013
Loved the room and charm of the hotel! Breakfast was better than average!! Trains are a bit noisy, but I'll be back. Also excellent dining and fun shops in walking distance from hotel.
3 out of 5
by snowbirdfrom Phoenix, AZ

Attractive Restored Historic Hotel

Posted Oct 29, 2013
Pros: Turn of the century charm and history.
Cons: The breakfast was the worst ever experienced at a hotel. Sure wish that a "Mac" was nearby. Best to eliminate the breakfast.
Location: There is a interesting Pizza place across the street. The immediate area around the hotel is pretty much void of any interesting places or businesses.
The location of the hotel is centrally located for a person without a vehicle. Nicely restored common areas and well furnished with period furniture. The courtyard is very pleasant place to rest during a warm afternoon. Sleep is not in the cards with four freight trains rumbling through across the street from the hotel during the night. The engineers seem to thrive on multiple blast of the horn. The staff were all very friendly!
4 out of 5
by VillageTravelerfrom NYC

Great option in Alpine near train station

Posted Oct 26, 2013 on Hotels.com
This is not a modern cookie-cutter hotel but an older building, which furthermore faces the street and the active rail line. You therefore get some noise form adjacent rooms and in particular from outside, if you face the front. The hotel thoughtfully provides earplugs. But the lobby is great, the rooms comfortable, the WiFi is very good, the continental breakfast is opulent (with delicious baked goods from a local bakery), and the staff is very friendly. A good basis for Amtrak passengers (walking distance to station) wanting to see Marfa and/or Big Bend.
4 out of 5
by Lesliefrom Texas

Posted Oct 4, 2013 on Hotels.com
Great hotel except too close to train tracks. The ear plugs they provide are there for a reason: train horn blaring intermittently all night!
5 out of 5
for Business Travelers
by Racwerfrom Odessa

Tired of corporate? Then stay here.

Posted Sep 19, 2013 on Hotels.com
Great place to stay. Very comfortable and charming.
5 out of 5
by Austin travelerfrom Austin

Posted Sep 17, 2013 on Hotels.com
Very friendly staff.
4 out of 5
for Overnight Stay Before Destination
by P&K Touringfrom Bath

Unique Hotel

Posted Sep 14, 2013 on Hotels.com
The Holland Hotel is a great place full of character.
5 out of 5
for Personal Event
by A verified travelerfrom Bandera, Texas

Small Town Charm

Posted Sep 10, 2013 on Hotels.com
If you are looking for the run of the mill, sterile, impersonal accommodations don’t look here. This place is quaint, convenient, friendly and very clean. The train whistle adds to ambiance. Location is excellent with-in walking distance to the many shops and galleries. I will be coming back!