Indoor pool, outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
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Reviews of Alpinhotel Keil

3 out of 5
Alpinhotel Keil
Hans v. Perthalerstr. 20, Valdaora, BZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 31 reviews" "
Rating 8 - Good. 6 out of 31 reviews" "
Rating 6 - Okay. 0 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic hotel and location. Great stuff and spa
Stayed 2 nights in Sep 2019
Response from Lisa Laner on Nov 19, 2019
Dear guest, thank you so much for the report about our hotel. It's a pleasure that you enjoyed the stay! Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEAUTIFUL. Modern, charming, thoughtful touches (Green Apples, message on wall...). Beautiful outside area for hanging out, drinking a delicious coffee, very cozy modern- charming seating area and lobby. Rooms were very comfy, with big balcony, clean & bright bathroom. Exceptional. Very close to many attractions. We stayed at this hotel after we came back from Austria (GrossGlockner ) and next day we were driving to Lake Pragseer Wildsee/Braies lake.
Stayed 1 night in Aug 2018
Response from Lukas Brunner on Aug 24, 2018
Good morning from Valdaora, thank you for your great rating. We are very pleased that you have felt comfortable in our Alpinhotel. We would be happy to welcome you again another time. Best regards Lukas Brunner and the hole A-Team

10/10 Excellent

Courtney, So-Cal, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful! Wish we had more time to enjoy it.
We checked in quite lay due to some unexpected delays. The gentleman at the front desk was absolutely lovely, warm, welcoming and helpful. He directed us to the only restaurant in town still open and we were able to get a great, truly inexpensive meal. At the pizzeria down the street. We were only in our room for 5hrs before we left to catch the sunset at Lago di Braies. I wish we could have stayed longer. The room, hotel, town and scenery were truly enchanting. My only comment goes to the fact that while booking online thru Expedia with all pertinent guest information and ages, we were contacted by the hotel shortly thereafter requesting over $100 additional for my teenage son, as the booking didn't allow for 3 people. My original booking and price quote was for 3 people. I contacted both Expedia and the hotel with my concerns. Expedia couldn't assist me, although they tried. The hotel made an adjustment but the cost was still more than quoted or expected. When we arrived at the hotel, there seemed to be some confusion as to the room, so we were offered the best room. It was a great room and had beds for all 3 of us but only 2 pillows, 2 towels and 2 glasses. So, we paid extra for a bed and that was all that we received. The office was closed so we didn't have a chance to fix this. We bundled a blanket for a pillow.
Stayed 1 night in Jul 2018
Response from Lisa on Aug 10, 2018
Dear guest, thank you for your review. We will try our best for the future and hope to welcome you again soon. Kind regards Alpinhotel Lisa

8/10 Good

Vadim, Moscow

Liked: Cleanliness, property conditions & facilities, room comfort
Overnight outside Dobbiaco
Stayed overnight on our way to Cortina. Very convenient and modern sports hotel outside Dobbiaco and a nice dinner in the local Piknik restaurant. Great stube in the hotel, too.

10/10 Excellent

Chris, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, comfortable beds, excellent value
I stayed for five nights and enjoyed my stay. I will return. Friendly and helpful staff!

10/10 Excellent

Micaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Leana

Stayed 1 night in Jun 2022
Response from Lukas Brunner - Hoteldirektor on Jun 13, 2022
Sehr geehrte Frau Leana, vielen herzlichen Dank für Ihren Aufenthalt von leider nur einem Tag bei uns im Hotel. Leider scheint bei Ihrem Aufenthalt etwas nicht in Ordnung gewesen zu sein. Wir wären Ihnen wirklich sehr dankbar zu verstehen, was nicht gepasst haben könnte. Ihre Reservierung ist leider sehr kurzfristig über ein Portal gemacht worden und wir haben leider erst Stunden später die Reservierungsbestätigung erhalten. Statt dem von Ihnen reservierten Zimmer (das günstigste das wir haben) wurde Ihnen ein kostenloses upgrade in ein schöneres und deutlich größeres Superiorzimmer mit großer Terrasse zur Verfügung gestellt da Sie ja einen Hund dabei hatten. Das Abendessen haben Sie nicht in Anspruch genommen und beim Frühstück gab es laut meinen Servicemitarbeitern auch keine besonderen Vorkommnisse. In Erwartung auf eine kurze Rückmeldung verbleibe ich mit freundlichen Grüßen

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bella scoperta!
Hotel ottimo sotto ogni punto di vista. Posizione comoda e con una bella visuale. La ragazza alla reception gentilissima, camera stupenda, super confortevole e pulitissima. La spa una vera goduria! Ottima colazione abbondante. Unico appunto per i futuri ospiti. Prenotate dalla junior suite in sù, le superior non sono così superior Nota per l hotel. Aggiungere cuscini nella cabina armadio, possono tornare utili agli ospiti. Grazie di tutto
Stayed 1 night in Sep 2019
Response from Lukas Brunner on Nov 21, 2019
Gentile Signor Mattia, un grazie di cuore per l'ottima recensione. Ci fa molto piacere che vi siete trovati bene presso la ns. struttura. Saremmo lieti di potervi ospitare per un'altra occasione. Tanti saluti Lukas Brunner e tutto lo staff dell’Alpinhotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un posto con l’anima dentro
Staff molto disponibile, amichevole, solare. Struttura molto pulita, ordinata con una area wellness ben arredata ed equipaggiata. Molto piacevole la serata animata per il giovedi precedente il carnevale! Un gesto molto azzeccato per conoscersi meglio tra noi ospiti, che lo staff del albergo.Ho aprezzato molto! Ci ritornerei!
Stayed 2 nights in Feb 2019
Response from Lukas Brunner on Jun 7, 2019
Egregio Romeo, un grazie di cuore per l'ottima recensione. Ci fa molto piacere che vi siete trovati bene presso la ns. struttura e sopratutto a Carnevale. Saremmo lieti di potervi ospitare per un'altra occasione. Tanti saluti delle Dolomiti, Lukas Brunner e tutto lo staff del A-Team Vi aspettiamo - siamo pronti a scherzare! ;)

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

fedefede, Venezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto impeccabile, in perfetto stile altoatesino. Unica pecca, lasciar entrare famiglie molto rumorose nella zona spa e relax
Stayed 2 nights in Dec 2018
Response from Lisa Laner on Dec 20, 2018
Ciao da Valdaora, grazie per l'ottima recensione. Ci fa molto piacere che vi siete trovati bene presso la ns. struttura. Siccome vogliamo migliorare sempre, siamo grati per suggerimenti e proposte. Segnaliamo ai nostri ospiti che la zona spa è una zona di relax e chiediamo la massima tranquillità. Ci scusiamo per la disavventura. Saremmo lieti di potervi ospitare per un'altra occasione. Tanti saluti Lukas Brunner e tutto lo staff del A-Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Reinhold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellnessvergnügen pur im Südtiroler Pustertal!
Wunderschöner Wellnessbereich -sehr gediegen!
Stayed 1 night in Jul 2018
Response from Lukas Brunner on Aug 10, 2018
Hallo Reinhold, vielen Dank für die tolle Bewertung. Wir freuen uns, dass Sie sich bei uns im Alpinhotel und vor allem in unserem Wellnessbereich wohl gefühlt haben und hoffen, dass Sie noch eine Weile von der getankten Energie zehren =) Senden Ihnen sonnige Grüße aus Olang und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Alpinhotel Keil Lukas Brunner und das gesamte A-Team

10/10 Excellent

Stefan, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel mit super Service
Bereits beim Check-In haben wir während die Dame an der Rezeption sich um den Check-In gekümmert hat einen gratis Wilkommensdrink erhalten. Der Check-In verlief absolut reibungslos. Die Zimmer waren sehr schön eingerichtet. Dabei wurde die Mischung aus Moderne und Tradition sehr stylisch. Die Zimmer waren sehr sauber. An der Rezeption hat man in allen Bereichen super Tipps bekommen egal ob es sich dabei um Ausflugsziele, Nutzung der öffentlichen Verkehrsmittel, Parkgebühren oder Restaurants gehandelt hat. Ich war bereits in vielen Hotels aber einen so guten Service hatte ich sehr selten. Absolut empfehlenswert.
Stayed 3 nights in Jun 2018
Response from Lukas Brunner on Aug 13, 2018
Hallo Stefan, vielen Dank für die netten Zeilen und die tolle Bewertung. Die Komplimente gelten natürlich vor allem unserem A-Team, auf das wir sehr stolz sind. Wir freuen uns, dass Sie sich bei uns im Alpinhotel wohl gefühlt haben. Wir freuen uns bereits jetzt auf Ihren nächsten Aufenthalt und senden Ihnen sonnige Grüße Olang Alpinhotel Keil Lukas Brunner und das gesamte A-Team

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi son sentito ospite molto gradito
Ho soggiornato una notte sola in questo bellissimo hotel e dall'ottimo aperitivo di benvenuto al momento della mia ripartenza mi sono sentito ospite gradito. Camera molto bella, spaziosa e pulita. Area benessere impeccabile, servizio alla clientela disponibile e puntuale. Raramente nei miei numerosi viaggi mi sono sentito a casa mia come AlpenHotel Keil! Ritornerò sicuramente!!
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karl, Ulm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlfühlhotel mit familiärer Atmosphäre
Mit dem Hotel und dem Service war ich rundherum zufrieden. Sehr familiäre Atmosphäre. Werde auf jeden Fall wieder hinfahren.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gastfreundschaft
...das Gefühl ein willkommener Gast zu sein, habe ich auf meinen vielen Reisen selten so ausgeprägt erlebt! Dies vom ersten Moment an bis auch Tage danach, als ich eine mail erhielt, in der die Gastgeber hofften,dass ich eine angenehme Rückreise hatte und sich für meine Buchung dort bedankten. Alle meine Wünsche wurden erfüllt ;ich bekam ein DZ zur Einzelnutzung (ohne Aufpreis)mit Kochnische und Balkon mit Blick auf die Berge. Ich war in einem Nebengebäude untergebracht und sehr,sehr zufrieden. Zur Begrüßung einen Cappuccino und zum Abschied einen Gutschein versüßt mit Schokolade...einzigartig! Fast täglich wurde ich nach meinem Wohlbefinden gefragt und als Alleinreisende ist das ein angenehmes Gefühl...wie gesagt...Gastfreundschaft! Das Hauptgebäude hat eine angenehme moderne Ausstrahlung; Rezeption; Sitzmöglichkeiten im Freien .Restaurant und andere Angebote habe ich nicht genutzt...beim nächsten Mal! Da die Saison gerade erst begann, war es noch entsprechend ruhig im Hotel als auch im Nebengebäude...für mich ideal. Vom Ort aus gute Ausflugsmöglichkeiten in andere Täler Südtirols. Das ist bestimmt nicht das einzige Mal, dass ich dort übernachtet habe..

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Chambre petite, pas de baignoire, seulement une douche, pas du pratique pour une chambre avec un enfant, surout par rapport au prix. Pas de choix pour le menu du soir au Restaurant et très cher pour ce que c'est, surtout en Italie. ET surtout pas de menu enfant. Mon fils n'a rien voulu mangé Bref cet hotel n'a pas du tout un bon rapport qualité/prix à tous les points de vue.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Hotel perfetto, ma...
Hotel nuovissimo, pulitissimo, stile moderno, ma troppo! Il bagno in camera è dietro ad una parete in vetro satinato. Se vai in bagno e ti siedi sul wc si vede benissimo la sagoma. Ma come si può rovinare così una stanza!!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

alberto, thiene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto accogliente, completamente rifatto un anno fa e posizionato in prossimità delle piste da sci e del centro sportivo Cron4. Assolutamente consigliato

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo hotel di recentissima realizzazione. Tutto ottimo, unica nota stanza singola un po piccola

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente Küche & familiäre Atmosphäre
Sehr erholend! Junges Team, sehr familiär und freundlich. Lässt das Herz jedes Alpinisten höher schlagen der gesund im Tal ankommt. Genuss pur und Verwöhnfaktor hoch 2! Gute Ausgangslage für diverse Winteraktivitäten, nicht nur alpinskifahren.