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Reviews of Chalet Hotel Hartmann – Adults Only

Chalet Hotel Hartmann – Adults Only
Via Rezia 308, Ortisei, BZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 59 reviews" "
Rating 8 - Good. 11 out of 59 reviews" "
Rating 6 - Okay. 1 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect. The staff was super helpful with any questions and the accommodations were A . We would definitely stay here again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 1 night in Sep 2023

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and up to date hotel. A little walk to town but there was a pedestrian walking path right below the hotel. The path puts you directly in the heart of the town and the Seceda gondola. Very helpful front desk. Lovely stay!
Stayed 2 nights in Sep 2022

10/10 Excellent

Lyne, Gatineau Quebec

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful chalet style boutique hotel on a mountainside overlooking the Dolomites and Ortisei. Steam or dry saunas are a welcome amenity after a day of skiing and the free shuttle is a welcome surprise! Marina, at the reception, is an absolute gem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Hotel Hartmann
We had a wonderful stay at Hotel Hartmann! The room was very comfortable and well appointed with an amazing view from the balcony. Breakfast was great, and everyone who worked there was awesome. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options and a beautiful view of the city from the balcony. Staff was very nice and helpful.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful outlook and good breakfast
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed atmosphere and boutique style. Slightly over themed with Ducks and Hearts but it was quaint with the flowery English china. Rooms could have better storage with draws as again more about styling with furniture rather than practicality. Pillows far too soft and like marshmallows that were large and just sink into. Some may like it but not comfortable for us. No aircon in rooms that may be an issue in high summer and quilt far too thick. No fridge or tea and coffee in room that was not a problem (although would have liked) as you could help yourself downstairs on a honesty basis but had to pay on final bill. Cakes and pastries left out after breakfast if you were back before 6 to help yourself that was nice. Despite minor negatives would definitely go back as prefer this to a clinical hotel. Out of town and 10 min walk was fine as you had a non-road path own from hotel. They have another hotel they manage were you can visit for evening meal but it would be good if they offered a choice of basic evening meal if you were tired from a day out walking in the mountains.
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Our stay in this hotel was awesome, the hotel is rooms are nice and tidy and the bed is really comfortable. The breakfast is really nice and of course the view from the dining room and the balcony is spectacular. The stuff is super friendly and were really to help us and to give some recommendations regarding the must visit spots in this area. Unfortunately we didn't have the opportunity to use the hotel spa facilities, but the also look great. It could be really useful if the room had a table and a small fridge, all of the wooden furniture are really nice and fits the hotel design and theme but are quite useless... Hoping we could visit in the winter, it should be awesome. Definitely recommended !
Stayed 3 nights in Sep 2018

10/10 Excellent

Cristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Great hospitality, comfortable room, fantastic breakfast!
Stayed 1 night in Sep 2018

10/10 Excellent

Gareth

Excellent Boutique Hotel
An excellent boutique hotel offering exceptional customer service. The hotel is cozy with warm furnishings offering a very generous and delicious buffet breakfast. One of the best breakfasts we've had during our travels. There's a small bar you can enjoy in the evenings where, even after hours, they work on the honor system and you can help yourself to drinks and put it on your hotel room. There's also a communal balcony to enjoy a drink and relax whilst listening to the nearby river. Even though the hotel is set just a few minutes from the center of town, you feel like you are in a small oasis when you arrive. So, the location offers both convenience and tranquility. Being a boutique hotel, the standard rooms are small but well appointed; some larger rooms are available with private balcony. The hotel & rooms are spotless and the bed was very comfortable. Would definitely recommend this hotel and thank you to the superb staff for a wonderful stay!
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the valley. The staff was extremely helpful with any questions we had and very friendly
Stayed 1 night in Sep 2018

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Vista
Amazing location with great views and walkable to the town center Great spa and superb breakfast A waterfall was visible from our balcony
Stayed 2 nights in Sep 2018

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable hotel with a fantastic breakfast
Wow. This hotel absolutely exceeded expectations. The breakfast alone is worth the cost - a candlelit experience with the most adorable plates! The staff was extremely helpful in helping us determine what the right activities were for us based on what we were looking for. The rooms are nicely decorated and the bed was so comfortable, we wanted to sleep and sleep! I would definitely recommend this place and would stay again!
Stayed 2 nights in Aug 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a nice view
The staff were very friendly and helpful. The view of our room was very nice.
Stayed 1 night in Jul 2018

10/10 Excellent

Kelly, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Italy! Best receptionist ever!
We love this hotel so much and definitely because of the friendly staff , especially the super helpful and friendly receptionist- Katherina ! When we arrive Chalet Hotel Hartmann, she welcome us warmly! And she show us our room and the hotel, introduced everything about the hotel to us! And what impressed us most is that she drew us a trekking route and also wrote down the height of the mountain we will be going. She knows about the mountain here very well and give us many useful advices! Really appreciate what she does! ( she is also a hiking guide!) And the hotel is really clean, cozy and provide great breakfast! Although our room is a bit small, but the balcony has a a nice view ! You can enjoy some sweets like cake, nuts, fruit in the hotel restaurant from 15:00-18:00! Even it is a bit far from the city center( around 15mins walk) we still highly recommend it! We will definitely stay here agin next time!
Stayed 3 nights in Jun 2018

10/10 Excellent

Al, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Great views. Spotless, large room with balcony with view of a waterfall, very friendly staff who helped with sightseeing options.
Stayed 1 night in Jun 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get away from the crowds.
Of you want an upscale quiet get away this is the place. The staff are very friendly and helpful. Katrina in the breakfast buffet is tops. With only nine guest rooms it is never crowed.
Stayed 3 nights in Aug 2017

10/10 Excellent

Gregory, Hong Kpmg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great stay at Chalet Hotel Hartmann. Alex made us feel very welcome from the start. The room was spacious, the bed really comfortable and the chalet generally very quiet, affording for a really good sleep after a long day on the slopes. The breakfast spread was extensive and delicious. Although the location is slightly (10 min walk) out of the village center, a free shuttle bus is provided to the gondolas and lifts of Ortisei and San Cristina giving you easy access to Sella Ronda. We definitely recommend Chalet Hartmann and would happily stay there again.

10/10 Excellent

Dean, Durango

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel of Our Week-Long Stay in Europe
We spent a week in Europe—one night each in Innsbruck, Ortisei, Merano and Munich—and this was our favorite hotel. Many of the hotels in Ortisei do not allow cancellations and this was one of the few that did, although I think the cancellation date was about 3 weeks prior to arrival. It was also one of the least expensive hotels in Ortisei. The hotel is a little bit away from the center of town (and might be a rather long walk if you do not have transportation). When we drove up to the hotel we were very impressed with the overall appearance. The hotel is on a small hill overlooking a creek with beautiful views. This hotel is obviously very well maintained and we could find absolutely no fault with it. The receptionist was extremely helpful, both in checking us in and also suggesting something to do, since our arrival was later in the afternoon. Our room was typically small as in most European hotels, but very attractive and charming. There was a small balcony—a perfect place to sit outside with a glass of wine and enjoy the beautiful views. Breakfast was awesome with lots of options and was served in a lovely breakfast room.

10/10 Excellent

JUZER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in ortesei
Excellent lodging Alex provided a great and personal service Kids enjoyed their treats Ladies providing breakfast service were excellent as well

10/10 Excellent

Fiodor, Nashua, NH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best ever hotel!
That hotel exceeded all our expectations. The stuff was hospitable and responsive. The room was great, everything was new and clean. I've never seen so good breakfast (even in the hotels with much bigger price range). Highly recommended!

10/10 Excellent

Rita, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View - highly recommend!
Great hotel! Beautiful view at the balcony. It's so picturesque to see the village through the big window as well. It's just gorgeous! The hotel staff are also very helpful. Breakfast is good with lots of variety. Also, they will leave you some sweet at the breakfast area and you can take them when you are back to hotel at night. Just 5 min drive to the centre where you can lots of dinning place and can reach the cable car station to do the hiking.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

sangwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에서 약간 떨어져 있는데, 도보로 10분 정도입니다. 천천히 산책하며 걸을만합니다. 숙소는 아주 청결하고, 편안했으며, 방에서 바라보는 전망도 좋았습니다. 조그만 거실이 딸려 있어서 창밖을 보며 휴식을 취하기에 좋았습니다. 조식도 훌륭합니다. 추천할만합니다.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyggelig mottagelse. Koselig sted. Lå en drøy kilometer unna sentrum, men det var en fin spasertur
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

seongbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결 좋고 조용 합니다.
Stayed 1 night in Oct 2018

10/10 Excellent

SDisayabutr, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and beautiful. Breakfast is great. Staff is very helpful and nice.
Stayed 1 night in Jun 2018

10/10 Excellent

Jieun, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아늑하고 직원 친절한 호텔
조용하고 아늑한 호텔입니다. 직원들 정말 친절했고 조식도 맛있었어요. 하이킹 마치고 오후에 들어오면 간식을 먹을 수 있도록 준비해 주는 것도 정말 좋았습니다. 넓은 발코니가 딸린 방이었는데 저녁에는 야경도 멋지게 보였고 여유있게 잘 쉬다 왔습니다.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Jyunrong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Flavio

Liked: Staff & service, property conditions & facilities, room comfort
Bom hotel nas Montanhas
Bom hotel, ótima localização, café da manhã magnífico e atendimento simpático da recepção. Limpeza do quarto deixa desejar.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stilvolles Hotel
Ein sehr stilvolles, gepflegtes und sauberes Hotel. Die Innenstadt ist zu Fuß in 10 min einfach zu erreichen. Den Sauna Bereich haben wir nicht genutzt, kann daher nichts darüber sagen. Personal ist sehr freundlich. Das Frühstücksbüffet nicht üppig, deckt aber alle Geschmäcker ab und ist reichhaltig. Sehr empfehlenswert.
Stayed 1 night in Sep 2018

10/10 Excellent

YOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
멋진 호텔
호텔 자체가 감각적이고 세련됐다. 발코니가 딸린 모서리의 넓은 방에 묵었는데 아마도 업그레이드를 해준 듯 하다. 룸은 아주 청결했고 나무랄 데 없었음. 발코니 뷰 세상에ㅠ 너무 좋아서 한참을 선베드에 누워있었다. 이번 휴가 최고의 순간이라고 생각했을 정도. 오르티세이 시가지와 어느 정도 거리가 있었지만 그만큼 뷰가 너무너무 좋았다. 시내에서 걸어서는 20분정도 걸린다. 사용하지는 않았지만 발가르데나 전지역을 이용할 수 있는 대중교통 카드도 무료 제공됐다. 오후 세시부터 여섯시까지 라운지에서 다과를 무료로 즐길 수 있다. 물, 커피, 주류 등 음료는 따로 결제해야한다. 밤중에 직원이 없을 때도 룸 넘버 적어두고 음용할 수 있다. 차 마실 때 사용하는 팟이 라운지에 있어서 새벽에 컵라면도 먹었다. 대망의 아침식사는.. 무슨 백작부인이 되서 대접받는 느낌이었다. 아침식사중에 촛불 켜주는 곳은 처음봤음. 뷔페식으로 차려져있는데 접시며 유리병이며 커피잔이며 모든 것이 고급지다. 맛은 여타 호텔과 비슷하다. 근데 기분이 좋아.. 재방문 의사 100%다. 언제 다시 올지는 모르지만.
Stayed 1 night in Jun 2018

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Frühstück ist fantastisch. Es gibt kein Abendessen im Hause, dafür allerdings einen Shuttle-Service zu einem Hotel/Restaurant des gleichen Besitzers in St. Christina. Dort konnten wir uns abends für 20 EUR pro Kopf (Getränke kommen dazu, sind aber sehr fair gepreist) am reichlichen Buffet bedienen.
Stayed 7 nights in Jan 2018

8/10 Good

CRISTIANO

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel piccolo e confortevole
Non c'è che dire un gran bel soggiorno, hotel piccolo e confortevole, ma non una conduzione famigliare, per raggiungere Ortisei occorre una buona passeggiata, colazione da urlo, unica pecca se la si vuol definire così hanno i riscaldamenti sempre a palla e la notte sotto il piumino è un inferno, considerando che in Tirolo non usano le lenzuola, ci siamo stati tre notti in pieno inverno e alla fine abbiamo chiuso i riscaldamenti, ma il risultato è solo leggermente migliorato.
Stayed 3 nights in Dec 2017

8/10 Good

Dylan

Liked: Cleanliness, property conditions & facilities, room comfort
Visita ai Mercatino di Natale
Soggiornato 3 notti per visitare i mercatini di Natale. La camera era PULITISSIMA, la vista molto bella sulle alpi ma il divano-letto per il terzo adulto troppo piccolo. Colazione ricca, ottima location, parcheggi davanti all'hotel.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto incantevole e personale cordialissimo
Soggiornato in questo hotel per due notti. Il personale è di una gentilezza assoluta. Camera e bagno con pulizia impeccabile!!! La colazione è ottima e abbondante e al pomeriggio dopo una giornata fuori al freddo, torni e ti senti come a casa, sorseggiando un ottima tisana / un buon spuntino, guardando la splendida valle di Ortisei!!! Super consigliato!!!prezzi nella norma ed onesti, dato il posto molto rinomato.
Stayed 2 nights in Nov 2017

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Struttura pulitissima. Molto apprezzata la tranquillita' ed il silenzio. Colazione molto varia ed abbondante. Cortesi e gentili sia i proprietari che i dipendenti. Comodo il wifi gratuito e molto gradito il posto macchina considerando la piacevole passeggiata di 10 minuti per raggiungere Ortisei e la difficolta' di parcheggio con i relativi costi.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buona accoglienza, ottima colazione, wifi da migliorare.
Stayed 1 night in Aug 2017

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Katharina, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Übrigens, kleines Hotel..wie zu Hause
Der Empfang war äußerst freundlich. Die Zimmer sehr, sehr sauber. Das Frühstücksbuffet einfach perfekt. Es gab alles was das Herz begehrt.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Francesco, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto ben tenuto e accogliente
Abbiamo trascorso due notti presso l'Hotel Hartmann. La struttura è piccola, molto accogliente a 5 minuti di distanza dal centro di Ortisei. L'albergo ispira calma e relax anche grazie agli ambienti comuni ed al giardino. Ottima la prima colazione. Personale molto cortese e disponibile.

8/10 Good

tomer, ישראל

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
יפה
מקום יפה נקי ושקט

8/10 Good

Michael, Römerberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
toller service, extrem freundliches Personal
Man wurde sehr freundlich empfangen,bekam nützliche Tips ,alles war zwar etwas klein ,jedoch sehr sauber.Bad war sehr gut .Das Beste jedoch das Frühstück samt Frühstücksdame.

10/10 Excellent

Daniela, Massa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immerso nel verde. Con una breve passeggiata si arriva in paese. Personale veramente disponibile, cortese e professionale. Colazione ottima e abbondante.