Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
71% of guests recommend
4.7 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Tom from London

Fantastic Food

Posted Jun 26, 2013 on Hotels.com
The half pension dinner that we ate for four evenings was as good as any we have eated for the price, only 20 euros. the outdoor and indoor pools were in immaculate condition and large enough for a good swim. The staff was very helpful and responded quickly to any request with good humour. The only drawback to our room was the lack of air-conditioning or a fan which would be useful during hot nights.
3 out of 5
by A Ray oSunshine from New York

I would recommend a Different Hotel

Posted Sep 28, 2012
Pros: small breakfast
Cons: the room was too noisey, the hotel staff were not friendly, could not come and go as you please, vistors not welcomed, overpriced amenities and drinks
Location: The location was quanit and quiet, but if you do not know Merano you will have a difficult time finding the hotel. STAY IN THE CITY CENTER
I thought the room was nice except for it was above the kitchen, so there was a lot of noise. I thought the staff was not friendly, especially check out day. I thought charges such as to use the sauna for 16 euros was ridiculous and should not have been an extra charge. I did not like the heavy hotel keys or the feeling of not being able to leave the premise at any time or return at any time (night) this was not kosher to me. If I had a guest for a few hours the hotel staff were not friendly, and even said mean things to my friend, even though this friend did not stay over. The location was quaint, but if you did not know the area it may be hard to find, but it was a short walk to Merano and other attractions. Overall the breakfast was nice, my room was clean, but only one chocolate on my pillow the first night. Even though this a small touch (detail), it is a four star hotel, and should be an everyday thing. Especially becuase as an American getting an Italian chocolate is a treat! I thought the drinks in the fridge were overpriced as well. I will not be going back to this hotel. I will find a nice hotel that I will have more freedom to come and go as I please, as well as a friendlier staff, as well as not try to nickel and dime me for everything. Maybe Hotel Therme where I stayed the time before last. I better hotel, and well worth the extra money, where you can come and go as you please, have guests, and the hotel staff were friendlier.
3 out of 5
by A verified traveler from Kaysville, Utah

Hotel Juliane

Posted Oct 27, 2011 on Hotels.com
Aftern we found Hotel Juliane and the across the street parking, we grabbed our luggage and headed over to check in. My wife and i are in our mid 30's and from the moment we walked in we felt out of place. Most of the guests seemed somewhat long term and older. That being said the staff was very helpful and courteous. The room was clean and had decent view of the mountains around town. We didn't spend much time at the hotel but it seems a nice place if you'd like some peace and quiet. If you want to be downtown keep looking. Hotel needs a little TLC but if you want quiet, clean and good service, this is the place. If you want modern, convenient or easy to find, move on.
5 out of 5
Recommended
for Couples
by A verified traveler from Berne, Switzerland

Convenient Comfort

Posted Sep 28, 2011
Hotel Juliane lies in a residential area about 20 min on foot from downtown Merano. Most of the clientele are German of a certain age who take the half-board option and eat in the hotel. However, during our stay we saw a number of younger couples with childen on a bed and breakfast basis. I can highly recommend this hotel for anyone who wants to spent a few peaceful, restful days in this tranquil environment. The room we stayed in had all necessary comforts and was both clean and well-kept. The breakfast buffet was very enticing and it was possible to order a cooked breakfast as well. The hotel has plenty of other facilities, two swimming pools, sauna and spa, although we did not make use of them. It also has a bar and provides information on all the neighbourhood activities. There is a large car park that is closed at night (after 21.00). The hotel is somewhat on the expensive side for Italy but Merano is an expensive region with heavy demand for good hotel rooms. We enjoyed our stay and would go back again.
3 out of 5
Recommended
by A verified traveler

Hotel Juliane in Meran

Posted Jul 28, 2011 on Hotels.com
The staff is friendly, room is clean, nicely renovated bathroom, bedroom is a little old-fashioned. Spa area is tiny. Food is delicious and very fairly priced.
5 out of 5
Recommended
by A verified traveler from New Zealand

The Best of Old Europe!

Posted Jul 25, 2010 on Hotels.com
I booked this place based on its solid customer rating. When I arrived I thought it looked old and ugly, I was tired and not all that impressed. How wrong I was. The rooms are very clean, not a spot anywhere in the bathroom. The staff were incredibly professional and moved with the style and finesse of a top flight hotel. The food was sensational - I NEVER eat at hotel restaurants but got in at 8pm and was tired so I did this time. It was so good I had to eat there again the next night. The terrace is packed with guests and it is charming on a summer evening. They had a capable pianist to add atmosphere. I was alone a business trip but reading a book there was very relaxing indeed. Maybe the only issue the weather was very hot and my room had no air-con. That is being picky. I have been on the road for weeks and this is the best hotel I have stayed. It is italian flair and German efficiency. It was a memorable stay that vastly exceeded my expectations.
5 out of 5
Recommended
by A verified traveler from Dallas

Hotel Juliane

Posted May 12, 2010 on Hotels.com
Our navigation system had a little trouble finding the hotel but once there, everything was perfect. The staff was excellent, going above and beyond to make us feel comfortable. Don't miss dinner. Probably the best overall meal we had on vacation from service to selection to the outstanding quality of the food. The value was great as well.