Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.7 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveler from Henley on Thames, UK

Convenient, comfortable and friendly.

Posted Jul 31, 2013 on Hotels.com
We had a great stay at this family run hotel. Our room was clean, comfortable and well soundproofed to sleep at night. The breakfast area, inside and out was practical and relaxing, and the staff worked hard to look after their guests. An outdoor pool seems relatively unusual that close to the centre of town, and the hotel is on one of the main "promenades" in Merano. The centre of town is only 2-3 blocks away along the river promenade, passing a good gelato store on the way. The family and staff work hard with guests in what is already a multilingual area - so German, Italian and English are all catered for. They have plenty of ideas of things to do, and the discount connection with local restaurants is useful for those just arriving. Finally, the Merano card that is provided gives free access to public transport and museums as well as other discounts, including to the Themes. Tremendously useful in conjuction with timetables and maps and leaflets also provided. Thank you everyone for our pleasant stay. We recommend the hotel and the area.
5 out of 5
for Families
by jez277 from Birmingham

Friendly service and a good breakfast

Posted Jul 26, 2013 on Hotels.com
Staff were very friendly and helpful, air con in room was very welcome as it was very hot outside, close to all amenities (such as train station and Meran centre) and they're one of the few places to serve a decent cup of tea outside the UK.
5 out of 5
by A verified traveler

Posted Oct 1, 2011 on Hotels.com
Klaus,one of the managers was particularly helpful and charming