Ratings based on 197 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified travelerfrom Philadelphia
Bad bad hotel employeePosted Feb 9, 2015
Pros: Given the price, the rooms were clean and most importantly non smelly.
Cons: The staff for sure!!!
We arrived at the breakfast area at 9:27AM only to find that most of the items had been put away already. My companion went to the desk to ask about the breakfast only to be told that it ended at 9:30AM. After a bit of back and forth over the time, he showed her his phone, saying it was not yet 9:30AM. In the meantime, I had taken the only item available, the waffle mix and put it on the waffle iron only to discover that it had already been turned off. I turned the iron back on. At this time, my companion came back to the breakfast area and was followed moments later by the hotel employee. She informed me that my waffle would not cook because the machine had been turned off. I replied I wasn't sure what to do since I'd already poured the batter. At this point, another hotel employee appeared and informed me that the waffle would not cook because it required 30 minutes to heat up. I asked how long ago they had turned the machine off, and I was told 9:30AM. At this point, I said that clearly wasn't the case because we arrived just before 9:30AM. My companion requested that they not argue about the time because we knew what time we arrived. At this point, the second hotel employee demanded our room number several times. We asked why she needed it, and she said she was going to put us on the "do not rent" list. We declined to give her the room number, and she left. We could hear her on the phone reporting the incident to another person. We waited to try to get her name, but she w
by A verified travelerfrom New York
location to the hotelPosted Jan 22, 2015
Pros: the location, everything looked old and dirty
Location: The location was the best near all the restaurants and malls
The office had an awful smoking smell, the bathroom was half clean
for Everyoneby A verified traveler
acceptable accommodationsPosted Jan 5, 2015
Pros: clean room
Location: location chosen because of trip time
booked her as it was halfway home from Myrtle Beach. Registration clerk was excellent. Morning clerk was very rude
for Business Travelersby xu
Posted Dec 23, 2014 on Hotels.com
for Everyoneby A verified travelerfrom D.C.
Good room for the price!Posted Nov 24, 2014
This hotel isn't the Four Seasons, but for less than $60 a night we were very happy with it. Yes, the furniture/tv are outdated but the room was clean (no bedbugs!), the king sized bed was comfy, and the staff was friendly. Our room came with a dormitory sized fridge/freezer and a microwave which were both much appreciated. There appeared to be a large work crew staying at the hotel during our stay and my only complaint is that they were up early and a little loud when packing up ~7 am on a Sunday. I wouldn't hesitate to stay here again.
for Business Travelersby A verified traveler
Econo stayPosted Nov 20, 2014 on Hotels.com
Good service. Room was very clean but outdated. There was a fairly wide gap between the entry door and the door jam. The exhaust fan in the bathroom was extremely loud. Other than these two minor things the stay was fine.
for Familiesby Tamara A.from Fairborn, OH
Short StayPosted Nov 11, 2014 on Hotels.com
We only slept there for a few hours on our way home but the service was pleasant, the room was clean and comfortable and the continental breakfast was also good.
by A verified traveler
Posted Nov 7, 2014
We checked in and went to the room. Room was so bad we immediately checked out and were lucky enough to find a room at another hotel.
by A verified traveler
dirty and bad servicePosted Nov 4, 2014
Cons: Clean the room better
I called the office and said there were stains on my sheets and I needed extra towels. She said I had to come to the office because she was the only one there. I went directly to the office and there was a man standing there with her/???
for Personal Eventby Jaclyn Rubalfrom Old Forge, Pa.
Outstanding StaffPosted Oct 29, 2014 on Hotels.com
The hotel rooms badly need a facelift. Carpets were stained but the room was clean and comfortable. What makes the hotel though is the staff. I can't say enough about how nice they were. I've stayed at much nicer hotels that weren't half as accomodating. 24/7 coffee was a nice touch, as were the picnic tables and grills.