Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Hogan

Newer hotel Altoona

Posted May 7, 2015
Friendly staff, checkin a bit sluggish but friendly and appropriately apologetic. Elevator slow and clunky. Room noise (235) from hallway, adjacent rooms and bathrooms is the worst quality of this property and is the sole reason I will not return.
Comment from Hotel Management
May 14, 2015 by GM, Hotel Management
Hi Hogan, Please accept my apologies regarding the noise level outside of your room during your stay. We do try our best to keep the noise level down when we are notified.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom McKinney, TX

Very quiet, secluded area.

Posted Mar 10, 2015
Experience was pleasant overall. Great hot breakfast, quiet hotel, very clean. Front desk staff at check in was very friendly, the day staff, not as much. Indoor pool was not warm enough to swim, major disappointment, as that was the 2nd reason for this hotel choice
Comment from Hotel Management
Mar 18, 2015 by Lori, Hotel Management
Hi TML, Thank you for taking the time to let us know about your stay. We do appreciate all the feedback that we receive. I am very pleased to hear you had a pleasant overall experience. I am so sorry the pool wasn't warm enough for you. We have it set at 86 degrees. We hope to see you again in the future!
4 out of 5
Recommended
for Business Travelers
by Donaldfrom Northern IA

nice place!

Posted Feb 7, 2015 on Hotels.com
nice play convenient location w/o hassle of downtown traffic. Should try to make sure access to parking is better shoveled. A bit perilous getting to car!
Comment from Hotel Management
May 16, 2015 by Lori, Hotel Management
Hi Donald, Thank you for taking the time to let us know about your stay with us. We do appreciate hearing from our guests. I am so sorry we didn't have the lot and sidewalks clear for you upon your departure!
5 out of 5
Recommended
for Couples
by A verified traveler

Clean

Posted Feb 4, 2015 on Hotels.com
Was a very clean hotel. Very happy with the room. Service was great and breakfast was good!
Comment from Hotel Management
May 16, 2015 by Lori, Hotel Management
Hi Clean, Thank you for the great compliments on our hotel and breakfast. We do appreciate you!
5 out of 5
Recommended
for Families
by A verified traveler

Holiday Inne Express in Iowa

Posted Feb 3, 2015 on Hotels.com
Very welcoming staff and the room was very spacious.
Comment from Hotel Management
May 16, 2015 by Lori, Hotel Management
Hello! Thank you for taking the time to leave us your feedback! We do appreciate it!
5 out of 5
Recommended
for Couples
by Stephen

This traveler left a rating score only Posted Dec 6, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Leefrom Parkersburg

Fun in Altoona

Posted Nov 25, 2014 on Hotels.com
We had a nice stay, the kids loved the pool.
Comment from Hotel Management
Jan 31, 2015 by Lori, Hotel Management
Hi Lee, We are very pleased you and your family enjoyed your stay! We hope to see you again!
5 out of 5
Recommended
for Business Travelers
by Mathiasfrom Switzlerland

Good servide and nothing to complain about

Posted Nov 24, 2014 on Hotels.com
Stayed there for two nights on a business trip. Recetption had mail ready for me upon check-in which was sent there. There is nothing to complain about and I would stay there again.
Comment from Hotel Management
Jan 31, 2015 by Lori, Hotel Management
Hi Mathias, Thank you for taking the time to let us know about your stay. I also wanted to Thank you for letting us know that you had packages arriving! We do appreciate you!
5 out of 5
Recommended
for Couples
by A verified traveler

Travel to Chicago

Posted Nov 2, 2014 on Hotels.com
Great location right off the highway. Room was very nice and very clean.
Comment from Hotel Management
Jan 31, 2015 by Lori, Hotel Management
Hello! Thank you for taking the time to let us know about your stay! We do appreciate you!
4 out of 5
Recommended
for Personal Event
by Quarter Horse Ownerfrom Broken Arrow, OK

Great bed!!

Posted Oct 22, 2014 on Hotels.com
This hotel was fine for our use. We basically needed a room to dress and sleep in. The mattress on the bed was very comfortable. No amenities to speak of and our room's coffee maker did not work. Also, the ice machine on our floor quit working. We were not able to enjoy the breakfast buffet, or the pool and exercise room, but the coffee was good. Nothing fancy, but clean and comfortable for the most part.
Comment from Hotel Management
Jan 3, 2015 by Lori, Hotel Management
Hi Quarter Horse Owner, Thank you for the feedback on the mattresses. We did just replace all of them the end of September. Please accept my apologies for the coffee maker and the ice machine issues. We hope that you will stay with us again!