Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
2.3 Room cleanliness
2.3 Service & staff
2.3 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Feb 12, 2014 on Hotels.com
3 out of 5
Recommended
for Overnight Stay Before Destination
by Lindsay

Near Amagasaki *HANSHIN* station -- not JR

Posted Jan 4, 2013 on Hotels.com
Important: This hotel is located one block from Amagasaki *Hanshin* station, not Amagasaki JR. Since Google Maps has both stations listed as only "Amagasaki", we didn't realize there were two, and went to the wrong one. We had to wait an hour in the freezing cold for a city bus, because no train line connects the two and it's an hour's walk between them. On the plus side, though, it is very convenient to the airport limousine bus. The hotel seems like it was a slick business hotel a decade or so ago, but has gotten slightly shabby since. Everything was OK except for the cigarette smoke seeping in to our non-smoking room all night long.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 16, 2012 on Hotels.com
1. NO ONE TO CARRY THE LUGGAGE TO THE ROOM. 2. ROOM WAS BOOKED FOR TWO ADULTS AND WHEN WE CHECKED IN THERE WAS A BED OF 4' X 4' WHICH WAS IMPOSSIBLE TO SLEEP ON. 3. NO ROOM SERVICE. 4. DURING MY STAY THE ROOM WAS NOT EVEN CLEANED ONCE EVEN AFTER PUTTING THE "MAKE MY ROOM SIGN" ON THE DOOR, WHICH I LATER REALISED THAT THEY HAVE ONLY ONE STAFF ON PART TIME BASIS FOR CLEANING WHO USED TO COME IN THE MORNINGS ITSELF.