Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from h

Great view but disappointing

Posted Aug 30, 2014
Room contained a full mini bar price list, mini bar was empty the entire time. No glassware or tea/coffee facilities in the room. Plastic cups only. Swimming caps needed to be worn in the pool. Was not advertised at all. Disappointing overall however the view was amazing but obviously quite far from the town centre.
4 out of 5
Recommended
for Everyone
by A verified traveler

Stunning views, great spot

Posted Aug 30, 2014
We had loads of space, efficient air con, beautiful views, perfect breakfast spot and this was a great base for exploring the area. We liked being above the town and the steps to town were no problem, especially with a chance to swim in the(usually empty)pool on the way back.being near the bus stop and little shops was really handy for getting out and about. If you like a more sterile business hotel this might not be for you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Doha-Qatar

Bad services

Posted Aug 19, 2014
Difficult to find. Air condition was not working. Laundry service was horrible i recommend not to use it. Hotel overall services below eaxpectation.
4 out of 5
Recommended
for Everyone
by chaz from Aus

Nice hotel

Posted Jun 27, 2014
It was a good hotel, clean and all very easy. I however would probably not stay again, not because anything was wrong but it lacked character and certain things were over priced.
1 out of 5
Recommended
for Families
by sherry from los angeles

very very bad service

Posted Jun 20, 2014 on Hotels.com
the people who were working over there were very unprofessional . my son was stuck in the room and still they were not willing to open the door.finally after few hours somebody came to fix the problem. my son was scared so much. instead of appologize they told us that we did not know how to lock the door. the quality of the room was awful. finally they break the door and told us that we have to pay for the door and the lock. the same night they were not willing to give us another room and told us put the chair to close the door. un believable!!! i told them it is not safe for my kids that i can not lock the door and it is their responsibility to give me another room. finally after many arguments they gave me the worse room. it is not safe for the kids at all. i wish i gave them zero rate. do not waste your money for that hotel.
4 out of 5
Recommended
for Personal Event
by Kyle from New Jersey

a nice place to stay

Posted Jun 10, 2014 on Hotels.com
I have only positive things to say about the hotel and staff... Clean rooms, helpful, friendly staff, etc. The only downside is the walk up the stairs from the main part of town. I'm young and in decent shape, and my legs were seriously burning by the time I made it to the top. I guess that can be a good thing if you're looking to get a little workout in to offset all the amazing food you're probably eating. But if you're unable to make the walk, your going to have to wait for the bus, or take a cab for €20 each way, so you might be better off staying somewhere closer to the bottom of the hill.
3 out of 5
Recommended
for Getaway With Friends
by Max from Kalamazoo, MI

Hotel was Lovely...Restaurant was Horrid

Posted Oct 26, 2013 on Hotels.com
Our room and view was wonderful. The hallways are worn and threadbare.The reception at the hotel was cold and only once was the front desk staff helpful. Lots of arrogance there, but worst of all was the restaurant. The lighting was cold and stark, the food spoiled and the service was very cold and aggressive. Under no circumstances eat dinner here. Breakfast on the patio was very nice.
5 out of 5
Recommended
for Everyone
by Dan from virginia USA

Very nice Hotel. Great location,wonderful staff.

Posted Oct 23, 2013
Pros: Location. Price. Breakfast. Staff
Location: Visit the town, visit to Pompei, walk of the Gods
The location is very good but the walk to town is not an easy one as you must negotiate 400 steps each way. The staff was excellent and very helpful. Breakfast was terrific each day. What a view! We'd definitely stay again. The room was a bit warm and the Air Cond was turned off for the season but this seemed to be mandated by the Government,strange but true! Every hotel we stayed at told us this .
4 out of 5
Recommended
for Everyone
by A verified traveler

Good views

Posted Oct 16, 2013
Honeymoon, booked an extra night because we really felt like we were on holiday and the staff are very helpful, just ask.
5 out of 5
Recommended
by Manongdo from USA

Comfortable

Posted Oct 10, 2013 on Hotels.com
Nice view of Positano from our balcony....