Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Recommend this hotel

Posted Jul 5, 2014
Pros: Swimming pool, balcony and view - none could be bettered. Good breakfasts, and very helpful staff.
Cons: Nothing
Location: Gardens in local villas, amazing views, visit Positano and Capri, explore Ravello
Beautiful area, with great public transport to other towns (car hire not particularly recommended). We had a brilliant holiday. Ravello is quiet and charming - very unspoilt. There is lots to see nearby, and Ravello is an interesting town with places to explore.
4 out of 5
Recommended
for Couples
by Natalie from Sydney

Amazing view

Posted Jun 11, 2014
Location: Villa Rufalo and a short drive to Almalfi
Only stayed here one night. Beautiful view, from our room as well as the restaurant and pool. Friendly helpful staff. Villa Rufalo was nearby. Very nice spot.
2 out of 5
by Liz from London

Only thing good about this hotel is the sea view.

Posted May 31, 2014
Hotel seems to be riding on the fact that all rooms have an amazing sea view. Rooms were clean but cluttered with unecessary furniture and disgusting smell from bathroom drains on arrival. Staff friendly but not enough of them and a bit unprepared - perhaps they were just warming up for summer season. Massively underwhelmed by breakfast - no fresh fruit despite loads on sale in the local shops, no hot food until the chef starts at 8.30. And a cockroach joined us for breakie on our last day - nice! All in all, no where near up to scratch for the £150 per room per night price tag.
3 out of 5
Recommended
for Everyone
by Michelle from Fairfield, CT

Hotel Graal

Posted Dec 26, 2013
Pros: The view and walking distance to town was nice. The breakfast was wonderful the one day we were able to partake in it.
Cons: Early departures should be accommodated by the staff.
Location: Ravello is a wonderful town, but the roads going to and from the town are narrow and windy.
The hotel was ok. The double bed was two single beds pushed together, so needless to say, we kept falling in between the beds. On check-out we were delayed 45 minutes to check out since the night staff did not know how to print the bill for the parking. Consequently our vehicle was held hostage and we had only 15 minutes to spare to meet our tour guide in Sicily 7 hours away.
4 out of 5
Recommended
by A verified traveler

Clean and tidy with nice staff but a bit run down

Posted Nov 11, 2013 on Hotels.com
I traveled with a client to Ravello in order to meet with wedding vendors in the area. Hotel Graal was one of the few hotels still open so it was an easy choice. The room was very clean and tidy. The shower had separated from the wall so there was a bit of a gaping hole in the bathroom (not ideal) and the room's furnishings were definitely outdated. The hotel staff was very kind and helpful so that was a big plus and breakfast was good with a bunch of pastries, rolls with butter and jam, coffee and juice.
3 out of 5
Recommended
for Families
by A verified traveler

Excellent views over Ravello and Minori.

Posted Oct 30, 2013
The hotel rooms view an eastward panorama across Ravello, Minori and the coast, with a small balcony to accommodate two chairs. The location is conveniently located near the bus stop to the other towns, and a short walk to Villa Rufolo and the Piazza Duomo. The staff are nice and helpful. The room furnishings are adequate.
4 out of 5
Recommended
for Couples
by LDH from Toronto

Great views overlooking the Amalfi coast

Posted Oct 24, 2013 on Hotels.com
The hotel is located with a wonderful view of the Amalfi coast, whether on your patio, at breakfast or on the pool deck. The staff were helpful and pleasant, with the owner making rounds on a regular basis to check on the needs of the guests. The buffet breakfast provided a good range of choices and after 8:30 you could order bacon and eggs if you needed your protein reserves topped up. We ate at the onsite restaurant 2 nights for dinner and both nights the food was very good and the entertainment was lively and enjoyable. Be careful about some of the rooms and their condition - it took us 3 before we got one that was acceptable. Even changing rooms, the a/c was not great and the bed (two singles pushed together) each had deep canyons in the middle ensuring we each stayed on our sides. Great stay in Ravello and easy to hop the Sita bus to move along the Amalfi coast. If you take the bus up, the hotel is close to the stop, just down the hill a little.
5 out of 5
Recommended
by Gael Murphy from Mill Valley, CA

Wonderful Hotel

Posted Oct 16, 2013 on Hotels.com
The Hotel is conveniently located, the staff was very helpful and pleasant - the pool & the view are gorgeous - a wonderful place to stay -
5 out of 5
Recommended
for Personal Event
by Rugbyman from Wirral, England

Posted Oct 11, 2013 on Hotels.com
Great Location, Beautiful views from the rooms. Excellent breakfast and good service.
3 out of 5
Recommended
for Everyone
by A verified traveler

Amazing view, pity about the rest!

Posted Oct 7, 2013
Pros: The view, the pool (although freezing!)
Cons: Pool is freezing - should be heated in September. Furnishings need updating. Parking should be free.
Nice hotel with an AMAZING view but decor / furnishings desperately need updating!