After traveling from half way around the world for 30+hours to a country where we were not able to use the internet or phone till we could purchase or use local wifi....we arrived jet lagged, tired and hot, 1 day late due to travel problems. We were greeted with a surly "You are lucky your room is still available". This was a prepaid 1 week reservation. We were then given directions to a room with a single, shuttered window with almost no natural light. Thankfully, the room was clean and the A/C worked, but the hostile check in interaction put a damper on what should have been a fabulous week on the Amalfi Coast. Friends Staying at a nearby hotel, averaging about 40% less a night were greeted warmly and helped at every turn by the staff there. They were there, as we were for a wedding at a different hotel. Every time they needed assistance they were helped. So attentive were the staff at hotel Torre Saracena, that when the van to take us to the wedding venue did not appear on time, They called for another taxi service without our asking. The original taxi showed up at the same time, the staff handled the potentially difficult confrontation and arranged another fare for the driver. Now, I will always stay at Hotel Torre Saracena whenever I return to the Amalfi coast. I will never stay at (not) la Perla again.