Ratings based on 34 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Beautiful views and excellent food.Posted Nov 5, 2013
Location: Vietri sul Mare very quaint and friendly. Coast road round to Amalfi, Ravello and Portofina quite challenging but beautiful. Pompeii day trip.
Fine. A good holiday. Weather very warm for October/November.
for Everyoneby Swan from NY
Breathtaking view hotel that needs a faceliftPosted Sep 22, 2013
Pros: Views and food
Cons: Guest rooms, in general
Location: Take ferries to explore towns along the Amalfi Coast
Great location on the cliff offers the hotel breathtaking views of the Mediten Sea from almost anywhere. Excellent food and warm servicing staff. If only they could give the guest rooms a good facelift, provide more higher quality bed linens, and actually have wifi work in the guest rooms too, this hotel would be a piece of heaven.
for Everyoneby SM from UK
The ONLY thing 5* was the viewPosted Aug 22, 2013
Pros: The view and the room service breakfast.
Cons: Beds, staff, food.
Location: Be warned, taxis are extraordinarily expensive. For example, the 5km trip to Salerno to take the ferry was 40 Euro....100 Euro to Amalfi.
I did read a few reviews before booking this property that mentioned the beds were uncomfortable....my word I wish I'd taken heed of these comments.....if a decent night’s sleep features on your agenda for a relaxing stay, you need read no further, just book elsewhere. We had a room in the Serene wing and the bed was beyond uncomfortable. On a positive note, the view is beautiful, utterly beautiful and the room service breakfast was exceptional....the quality, quantity and selection of food were all fantastic. Lunch at the casual pool/beach restaurant has views out over the sea but the food and beverage selection is very limited.....I asked for a wine list "We don't have one, we can offer you a glass of local white, red or rose, which would you prefer?" was the response. There was no children's menu either. We opted for fish (came simply grilled with no seasoning or dressing for the salad) and pasta, both was fresh and simple....if you like your food plain you would have no complaints. I've read a number of reviews that mention great, friendly service....unfortunately this wasn’t our experience. It varied from indifference to Faulty Tower’s style unwelcome entrances into the bedroom! After 3 sleepless nights and no joy in resolving our problems with the hotel we contacted Expedia. The customer service we received was exceptional and a refund for our remaining nights was agreed. Thank you Expedia!
for Couplesby A verified traveler
Nice HotelPosted Aug 20, 2013
Pros: There were really good facilities and a fabolous view
Cons: The food was average to good and maybe this needs to improve
Location: There are a lot of activities such as boat trips, swimming and good restaurenst nearby
A really nice hotel, a little far from the town if you do not have a car. The food was expensive
for Everyoneby Richard from Canberra ACT, Australia
Nice hotel with great viewsPosted Jul 10, 2013
Great hotel with splendid views of Vietri sul Mare and Salerno, but a bit isolated. A shuttle bus (provided by the hotel) or a taxi needed to reach the nearest town. They have a nice restaurant, a large swimming pool, etc.
for Everyoneby Raul from Miami
Marvelous locationPosted Jun 17, 2013
Pros: View, location
Cons: Modernize rooms a bit
Location: Food, beach, small towns
Beautiful hotel in the Amalfi coast. Would love to go back
for Everyoneby A verified traveler
Reconsider if goping in WinterPosted Dec 29, 2012
Very poor experience, No English TV channels working. Spa not open until 1pm.
for Business Travelersby pauly from England, UK
view best selling pointPosted Nov 1, 2012
Pros: breakfast and the view, has 2 outdoor pools
Cons: slow wifi, no tea/coffee making facilites in room,restaurent food ok but quite overpriced
Location: amazing situation overlooking the sea
d expected it to be a 5 star hotel .i would rate it at a 4 star at most. The hotel has an amazing view of Salerno and the sea along the Amalfi course. the room had a beautiful view overlooking the sea and pool.THe wifi wasnt included and slow, but the hours could be used over several days rather than 24 hours. no kettle or tea /coffee facilites in the rooms ,couldnt get a cup of tea without going to bar however.the rooms were well furnished overall and had a nice decor no scales in the room for baggage onleaving so found difficult to judge whether we were over our airlines weight restriction limits. Breakfastwas very nice with a good buffet and variety of foods verygood coffee ,chocolate,but hotel restaurent in the evening was overpriced and ate only once .trestaurents in ventri nearby were fine for decent no frills italian food, and reasonably priced. the staff were friendly especially the doorman,reception staff could smile more, parking was fine and relatively secure.advise to use a car to get there, there is a bus to ventri and i think to salerno but is too far to walk to ventri there were good tourist facilits and info overall would rate it as a 4 star , with the view and location as the main selling point ,would be excellent for photoshoots for magazines was expensive and didnt have a lot of the things that we normally expect or take for granted,so room for improvement i think, would wish them well as i think is a potentially excellent hotel if it could be sorted
Recommendedby A verified traveler
Posted Oct 11, 2012 on Hotels.com
The staff and our room was beautiful. They treated us like royalty. marilisa even guided us on our trip after we left the hotel!
for Everyoneby Happy E from Bath, Bath and North East Somerset, UK
Brilliant!!Posted Oct 6, 2012
Pros: Cheerful Staff, Fantastic Food, Cleanliness,
Location: Great for exploring all the Amalfi coast. Plenty of restaurants in local area.
Fantastic hotel in a fantastic spot. I will definately be going again. This hotel is in a perfect spot for visiting the whole of the Amalfi coast and transport is easy to use and get. The staff are incredibly friendly and helpful and even the hotel manager was relaxed and happy chatting to customers as though he was one of them! Rooms were spotlessly clean and had everything that you could want. I love this hotel and the staff!