Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Anantara Convento di Amalfi Grand Hotel

5 out of 5
Anantara Convento di Amalfi Grand Hotel
Via Annunziatella 46, Amalfi, SA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 334 out of 416 reviews" "
Rating 8 - Good. 60 out of 416 reviews" "
Rating 6 - Okay. 15 out of 416 reviews" "
Rating 4 - Poor. 6 out of 416 reviews" "
Rating 2 - Terrible. 1 out of 416 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Annie, miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, serene property. Staff was amazing and very attentive. We would come back over and over again.
Stayed 2 nights in Mar 2024
Response from Estelle Vassallo - General Manager on Mar 21, 2024
Dear Annie, Thank you for choosing Anantara Convento di Amalfi for your stay in Amalfi. Thank you for your note for taking the time to write your review. We are delighted you enjoyed our hotel and I look forward to welcoming you back for your next stay. Best Regards, Estelle Vassallo General Manager

10/10 Excellent

Linda

Stayed 2 nights in Jan 2024
Response from Estelle Vassallo - General Manager on Feb 26, 2024
Dear Linda,What a wonderful rating! Thank you very much for taking the time to rate Anantara Convento di Amalfi Grand Hotel on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Estelle Vassallo - General Manager

10/10 Excellent

Gareth

Stayed 5 nights in Dec 2023
Response from Estelle Vassallo - General Manager on Mar 23, 2024
Dear Gareth,What a wonderful rating! Thank you very much for taking the time to rate Anantara Convento di Amalfi Grand Hotel on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards, Estelle Vassallo - General Manager

10/10 Excellent

Cheryl

Stayed 3 nights in Dec 2023
Response from Estelle Vassallo - General Manager on Feb 26, 2024
Dear Cheryl,Thank you for taking the time to share your experience at Anantara Convento di Amalfi Grand Hotel! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Estelle Vassallo - General Manager

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand, luxurious, felt like heaven.
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous. The hotel staff is very attentive to your needs and will bend over backwards to make you happy. Rooms were very clean and comfortable. It is centrally located as well with easy access to buses and ferries. I will definitely go back there again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, friendly staff, amazing breakfast
Stayed 1 night in Nov 2023
Response from Ahmed Abd EL Gawad on Nov 25, 2023
Dear Mr. Joshua Sirkin,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for sharing your feedback about your stay, we are delighted to hear that you enjoyed and appreciated your stay with us, and we are incredibly grateful that you took the time to leave us such a fantastic review! Once again, thank you, we are all looking forward to welcoming you back shortly for another memorable stay.Sincerely,Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

RODNEY WAYNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, Staff, Views, Room and Food we’re all fantastic. Staff will go out of the way to make your stay Wonderful. Angelo, Sall and Eugenio were Fantastic. It was our first time visiting Amalfi and we will be back!
Stayed 3 nights in Nov 2023
Response from Ahmed Abd EL Gawad on Nov 18, 2023
Dear Mr. Rodney Wayne,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

8/10 Good

Esther, Rialto

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with amazing viewed. Traveled there during November and many amenities unavailable due to “out of season” like pizzeria, pool and excursions.
Stayed 3 nights in Nov 2023
Response from Ahmed Abd EL Gawad on Nov 18, 2023
Dear Mrs. Grace Giuliani,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are happy to read that you appreciated and enjoyed your stay at our Property and we are grateful that you took the time to leave us a good review!We have also noted your kind valuable remarks regarding the unavailable amenities due to the off-season, please accept our sincere apologies for any inconvenience this might have caused. Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff led by Daniela was outstanding. The restaurant staff was beyond expectations. Truly first class customer service. My wife loves our stay and wished we had time for a couple more days
Stayed 1 night in Nov 2023
Response from Ahmed Abd EL Gawad on Nov 18, 2023
Dear Mr. John RiderWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful unique historic property that was renovated while preserving the historic convent level. The food at the restaurant was outstanding.
Response from Ahmed Abd EL Gawad on Nov 18, 2023
Dear Mrs. Marietta Wu,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

shariq

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Oct 2023
Response from Ahmed Abd EL Gawad on Oct 28, 2023
Dear Mr. ObaidWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury resort - top class
Spectacular hotel built into a 13th c convent with a magnificent view of Amalfi coast - excellent service, food, attention to detail. Absolutely top class in every way.
Stayed 4 nights in Oct 2023
Response from Ahmed Abd EL Gawad on Oct 28, 2023
Dear Mr. Jerome RothWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Shriver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ahmed Abd EL Gawad on Oct 28, 2023
Dear Mrs. ShriverWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

8/10 Good

Jun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall great experience excpet the staff did not assist us in concierge services despite my multiple previous calls and emails asking, but the other guests who were checking in with us had plenty of help with restaruant booking. Not sure why the hotel picked and chose certain guests to help. Hotel also did not have capacity for in-hotel restaurants for dinner but no one told us in advance reservation was needed even though we asked. Hotel service would be improved and I wish they treated all guests the same
Stayed 3 nights in Sep 2023
Response from Ahmed Abd EL Gawad on Oct 6, 2023
Dear Jun,Kind greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are happy to read that you appreciated our Hotel location our staff and our infinity pool. We have also noted your kind valuable remarks, please accept our sincere apologies for any inconvenience this might have caused. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again, thank you and we are looking forward to welcoming you back. Best regards, Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

James, novato

Stayed 4 nights in Sep 2023
Response from Ahmed Abd EL Gawad on Oct 28, 2023
Dear Mr. JamesWarm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you again for your time.We look forward to welcoming you back to Anantara Convento di Amalfi Grand Hotel shortly.kind regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a very good staff in,always ready to help and very friendly
Stayed 5 nights in Sep 2023
Response from Ahmed Abd EL Gawad on Oct 6, 2023
Dear Lourdes,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El Gawad

10/10 Excellent

ILHAMSJAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too small for junior suite
Stayed 1 night in Sep 2023
Response from Ahmed Abd EL Gawad on Sep 14, 2023
Dear Mrs & Mr MananKind greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your whole stay at our Property and we are incredibly grateful that you took the time to leave us a 5-star review! We will share this with our team to let them know to keep up the amazing work.We have also noted your kind valuable remarks regarding the room size, please accept our sincere apologies for any inconvenience this might have causedOur utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again, thank you, and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Avri

Stayed 1 night in Aug 2023
Response from Ahmed Abd El Gawad on Sep 7, 2023
Dear Avri,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

Ashley

Stayed 2 nights in Aug 2023
Response from Ahmed Abd El Gawad on Sep 7, 2023
Dear Mrs. Ashley,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are delighted to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Sarah

Liked: Staff & service, property conditions & facilities
Gorgeous property and excellent service. Everyone is so polite and attentive. The front desk arranged for a few dinner reservations at popular restaurants and we always had the best table once we arrived. The views are breathtaking, the pool area lovely. We had a excellent room- 202. Beautiful and spacious room with private terrace. Amazing privacy and views.
Stayed 2 nights in Aug 2023
Response from Ahmed Abd El Gawad on Aug 13, 2023
Dear Mrs Sarah,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and it's staff were ALL wonderful. I enjoyed my first visit to the Amalfi coast!
Stayed 2 nights in Jul 2023
Response from Ahmed Abd EL Gawad on Jul 16, 2023
Dear Marissa,Warm greetings from Anantara Convento di Amalfi Grand Hotel.Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Ahmed Abd El GawadGuest Relations Manager

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could give it more than 5 stars
This place is amazing! The views are gorgeous, the location is perfect. The staff go over and beyond anything that could reasonably be expected. Unobtrusively there whenever you need them. We also had an outstanding meal at the restaurant. The great food kept coming in wave after wave. Kristian was one of the best servers we have ever had. If you are going to Amalfi, splurge and book your stay here and get at least one meal in their restaurant - you will not regret it. It's what memories are made from.
Stayed 2 nights in Jun 2023
Response from Ahmed Abd EL Gawad on Jun 28, 2023
Dear Mr Tom, Warm greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property, and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the fantastic work. On behalf of all the Anantara Convento di Amalfi team members, we look forward to welcoming you back. Best regards, Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

Laura

Stayed 1 night in May 2023
Response from Ahmed Abd EL Gawad on Jun 28, 2023
Dear Mrs Laura,Warm greetings from Anantara Convento di Amalfi Grand Hotel. Let me take the opportunity to thank you for taking the time to review our Hotel and for letting us know about your stay. We are more than happy to read that you appreciated and enjoyed your stay at our Property, and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the fantastic work. On behalf of all the Anantara Convento di Amalfi team members, we look forward to welcoming you back. Best regards, Ahmed Abd El Gawad Guest Relations Manager

10/10 Excellent

David

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is incredible, a converted convent retaining many of the original interior structures.
Stayed 3 nights in Nov 2022
Response from Giacomo Sarnataro General manager on Nov 26, 2022
Dear Mr. Thomas,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Giacomo Sarnataro General manager on Nov 17, 2022
Dear Valued Guest,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience staying here. Great service. Great food. Great staff. Beautiful property
Response from Giacomo Sarnataro General manager on Nov 10, 2022
Dear Valued Guest,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Kunle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with amazing views. The staff were also amazing.
Response from Giacomo Sarnataro General manager on Nov 4, 2022
Dear Mr. Kunle AmusanKind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Pankaj

Stayed 3 nights in Oct 2022
Response from Giacomo Sarnataro General manager on Oct 27, 2022
Dear Valued Guest,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Mehmed

Stayed 7 nights in Oct 2022

10/10 Excellent

Celeste

Stayed 4 nights in Oct 2022

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2022

10/10 Excellent

Krystal, houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very lovely staff, beautiful place.
Stayed 1 night in Sep 2022
Response from Giacomo Sarnataro General manager on Sep 15, 2022
Dear Mrs. Anne,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

yekaterina, White plains

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stunning. The location is great ( easy walk to Amalfi town) and views are spectacular. Rooms are luxury. This is really an amazing 5 star hotel. Breakfast was great too. Do not hesitate to stay here!
Stayed 2 nights in Aug 2022
Response from Giacomo Sarnataro General manager on Sep 11, 2022
Dear Mrs. Yekaterina,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Mark

Stayed 3 nights in Jul 2022
Response from Giacomo Sarnataro General manager on Nov 26, 2022
Dear Mr. Mark,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

Ran

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2019
Response from Giacomo Sarnataro General manager on Aug 14, 2022
Dear Valued Guest, Kind greetings from NH Collection Grand Hotel Convento di Amalfi. First and foremost, please accept our sincere apologies for the unpleasant stay you had at our Property. Please allow us to thank you for your detailed feedback and to apologize for any dissatisfaction you have felt at our Hotel. This is certainly not how we wish our guests to feel, and we regret that this was the case. Thank you once again for bringing this to our attention and please let me assure you that we will investigate in this immediately. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Giacomo Sarnataro General Manager

10/10 Excellent

Luca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for our honeymoon in Amalfi. The restaurant serve great food and the manager Amahmad went above and beyond to make us feel welcome
Stayed 2 nights in Jul 2022
Response from Giacomo Sarnataro Generla Manger on Aug 14, 2022
Dear Mr. Luca, Kind greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back. Best regards, Giacomo Sarnataro General Manager

10/10 Excellent

Tharsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location , friendly staff that are willing to go above and beyond for clients. There was a major power outage during our stay (no fault of the hotel , grid issue) staff did everything they could to accommodate given the circumstances. I would definitely recommend this hotel. The only issue was that the ac wasn’t working consistently even when the power was back on but it was manageable.
Stayed 2 nights in Jun 2022
Response from Giacomo Sarnataro General manager on Jul 11, 2022
Dear Valued Guest, Kind greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back. Best regards, Giacomo Sarnataro General Manager

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic. Just up the hill from the main square in Amalfi. The pool was great and service was attentive. Marzieh upgraded us to the Presedential Suite which was very nice of her. The last day we reserved a cab from Amalfi to Naples to catch our flight. The cab was late by about 30 mins due to an accident and when we got to the airport there was no charge which I assume was comped from the hotel due to the inconvenience. The property as a whole was very interesting and with lots of rich history given it was an old convent. Would highly recommend this hotel!
Stayed 1 night in Jun 2022
Response from Giacomo Sarnataro General manager on Jul 11, 2022
Dear Mr. Ali Kind greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back. Best regards, Giacomo Sarnataro General Manager

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was fantastic, easy to walk to/from town, but the shuttle was nice to have. Breakfast is great. Very clean. Staff goes above and beyond.
Stayed 5 nights in May 2022
Response from Giacomo Sarnataro General manager on Jun 19, 2022
Dear Mrs. Anna, Kind greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read through your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back. Best regards, Giacomo Sarnataro General Manager

6/10 Okay

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I heard the neighbor next door come into their room, cough, fart, laugh, snore…EVERYTHING!!! It actually felt like they were in our room, super scary and I felt very uncomfortable. Those standard rooms are not worth the $700-950 a night!!!! Don’t book a standard room!!! You will regret it forever!
Stayed 2 nights in May 2022
Response from Giacomo Sarnataro General manager on Jun 19, 2022
Kind greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay.l. We have noted your kind valuable remarks, please accept our sincere apologies for any inconvenience this might have caused., Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back. Best regards, Giacomo Sarnataro General Manager

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in May 2022
Response from Giacomo Sarnataro Generla Manger on May 21, 2022
Dear Valued Guest, Warm greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. It was a great pleasure to read through your valued remarks that you appreciated and enjoyed yor stay at our Property. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back. Best regards,

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
5 ⭐️ is not enough to describe this unique, beautiful property! My husband and I spent 10 nights, 4/25-5/5/22. The entire staff was amazing! The property is spotless and offers beautiful walkways with breathtaking views. Our room was perfect! The breakfast is definitely worth adding. The staff were very helpful prior to our arrival and during our entire stay. Ferries are very convenient to explore all the towns along the coast. Renting a car was not recommended and we are glad we took that advice! Thank you to everyone at the property who made our trip magical!! We strongly recommend this property and look forward to visiting Amalfi again!
Stayed 10 nights in Apr 2022
Response from Giacomo Sarnataro General manager on May 15, 2022
Dear Mr. Joseph Warm greetings from NH Collection Grand Hotel Convento di Amalfi. Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. It was a great pleasure to read through your valuable comments that you appreciated and enjoyed your whole stay at our Property and we are incredibly grateful for your 5-star review. Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Giacomo Sarnataro General Manager

10/10 Excellent

N. Morrison, Benton Harbor

Stayed 4 nights in Apr 2022
Response from Giacomo Sarnataro General manager on Nov 26, 2022
Dear Valued Guest,Kind greetings from NH Collection Grand Hotel Convento di Amalfi.Let me take the opportunity to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to read your valued comments that you appreciated and enjoyed your stay at our Property and we are incredibly grateful that you took the time to leave us a 5-Star review! We will share this with our team to let them know to keep up the amazing work.Our utmost importance is our promise of maintaining our service standards and exceeding our guests’ expectations. Once again thank you and we are looking forward to welcoming you back.Best regards,Giacomo SarnataroGeneral Manager

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancé and I stayed five nights at NH in Amalfi in late March 2022 as a precursor to our wedding that's scheduled here in October 2022. Although we committed to the venue and hotel sight-unseen (we are from America and this was our first time on the Amalfi coast), the entire experience exceeded every expectation we had -- from the breakfast buffet and dinners at Dei Capuccini restaurant to the phenomenal staff to the astonishing views from up on the cliff in which the venue is situation -- we are astounded by how magnificent of an experience we had (and this was only the trial run before we're back with all our friends and family come October!). Worth noting is that the airline lost our luggage so upon arrival to NH (and for the three days that followed), we had essentially nothing but the clothes on our backs. The concierge staff and Flora, in particular, was extremely instrumental in getting us our luggage back. Flora equipped us with toiletries and gave us detailed directions on where to find a store that carries essential products (because they are MUCH less common than I would have thought). All in all, the staff was hyper-aware of our situation and did everything in their power to accommodate to assist. Ahmed (concierge staff) as well as Antonella (Front Office Manager) were exceptional in terms of client service. Ahead of October's wedding, I was of course full of questions and looking to confirm things while on-site and Antonella and Ahmed were so patient.
Stayed 4 nights in Mar 2022
Response from Giacomo Sarnataro General manager on Apr 5, 2022
Dear Mrs. Sarah Warm greetings from NH Collection Grand Hotel Convento di Amalfi. Thank you so munch for taking time to review our Hotel and for letting us know about your stay. We are more than Happy to read that you appreciated our Hotel,our restaurant 2Dei Capuccini'' and our staff. Let me thank you again for choosing our Hotel celebrate your wedding, we will do our best to make it unique and unforgettable. Thank you again for your detailed feedback and we are looking forward to welcoming you back in October for the Special day wishing you all the happiness. Best regards, Giacomo Sarnataro General manager

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and had an AMAZING, luxurious experience.
Stayed 4 nights in Mar 2022
Response from Giacomo Sarnataro General manager on Apr 5, 2022
Dear Mr. Edward Warm greetings from NH Collection Grand Hotel Convento di Amalfi. We would like to thank you for taking time to review our Hotel and for letting us know about your stay. We are more than happy to know that you appreciated our property. We look forward to welcoming you back in our Hotel. Best regards,

10/10 Excellent

Humair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for see views
Very nice hotel, ideal location for amazing see views. The breakfast seating option in the outside patio was great. We thoroughly enjoyed the stay.
Stayed 2 nights in Dec 2021