Ratings based on 40 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great views and friendly staffPosted Sep 18, 2013
We stayed in the spa suite and was lovely as it had a large private balcony with stunning views of the town and coast. Staff were very helpful and knowledgeable about some great places to eat.
for Couplesby Maggie from Norfolk
Elegant hotel with a wonderful attention to detailPosted Sep 6, 2013
Pros: Cheerful and helpful staff and the magnificent views.
Cons: Being British, tea and coffee facilities in the room would have been a bonus.
Location: The hotel is set up high overlooking the beautiful Positano Bay which means it isn't suitable for anyone with mobility difficulties.
This is the perfect place to stay for a short break and the sort of hotel where nothing is too much trouble. The rooms were decorated with a sense of style and finishing that is rare to find and we were most impressed. It was a challenge to walk down to the village as the steps are steep and the road is rather long and windy, but because of this the views from the balcony were divine. Breakfast is served in the room which is very relaxing and informal but the choice is rather limited. It was ample for us and considering what was on offer in the village for lunch and dinner it was probably just as well to eat with restraint in the morning. We had hired a car and the hotel staff were able to park it for us on request in secure parking yet it was always returned for us when we needed it. The staff on reception could not have been more helpful and pleasant and definitely contributed to a delightful holiday.
for Familiesby Mr.Beydoun from Lebanon
Excellent locatation,beautiful view of Positano.Posted Sep 5, 2013 on Hotels.com
Recommendedby Ajay from Houston
Excellent Hotel!Posted Aug 25, 2013 on Hotels.com
Beautiful Sea View, excellent spacious rooms, friendly family feel. Breakfast is OK but they deliver to your room. Shuttle service to beach is nice but traffic was unpredictable as there is only one main road that runs through Positano. Pick up and drop off service to a great nearby family owned restaurant (Costantino). A little far from beach but the view more than makes up for it. Highly recommended!
Recommendedby A verified traveler
Posted Jul 16, 2013 on Hotels.com
for Everyoneby A verified traveler
Beginning of town hotel, Positano (far from beach)Posted Jul 5, 2013
Pros: Newer building, kind staff
Most other hotels offer free wifi, this hotel did not. A bit too far from the beach, beginning of town, yet close to bus stop. The room was ok for up to 3 people, definitely too small for 4. ( two adults and 2 children)
for Everyoneby Mark from Philly
Amazing location and views - Bad service.Posted Jul 3, 2013
Pros: the view, the location. It was nice to be above Positano
Cons: The service, and the breakfast. Don't indicate breakfast is included if it costs an additional 8 euro for any food.
Location: Very high at the top of Positano - 700 steps at least to get down towards the beaches
We found a brochure/pamphlet in the lobby of the hotel which stated some things I would like to laugh at. Palazzo Marzoli calls themselves "One of Positano's most exclusive hotels/resorts" and mentioned something about their sound-proof walls. The part about sound-proof walls is ridiculous, as we could hear normal-volumed phone conversations seeping through the walls from the neighboring rooms and definitely heard their children screaming occasionally throughout the day. I don't know about you, but I would expect one of Positano's most exclusive resorts to be able to provide certain services that for whatever puzzling reason, Palazzo Marzoli was unable to provide. The staff spoke some English, but not enough to actually be able to be very helpful in most ways other than trying to weirdly push a scooter rental on my girlfriend and I as we arrived, exhausted. They have no iron/ironing board on-site, apparently. And charge 7.50 euro per article of clothing. I was very rudely laughed at when I questioned this. We were told we would receive a discount on the internet charge of 10 euro per day if we paid for all five nights of our stay. That was simply false. The worst/weirdest/grossest part of our stay was that the cleaning staff would replenish our room with partially used toilet paper rolls. I couldn't pinpoint why but I was pretty creeped out by the staff, and the hotel. The view was phenomenal and we loved our balcony the location. Definitely don't come for the service.
Recommendedby Richard from California
You will NOT be sorry to stay herePosted Jun 18, 2013 on Hotels.com
Being from US I have stayed in many luxuary hotels.... this by far was one of the finer European hotels I have stayed. The room was absolutely spotless. The view was INCREDIBLE .... great location as bus stop to get to the middle of the buisness area is 1/2 block. Wonderful host... Remember this is not US Luxuary hotel...but I prefer it more than many luxuary hotels....
for Familiesby A verified traveler from NEW YORK
FRIENDLY HOTELPosted May 31, 2013 on Hotels.com
Owner, an Italian lady, was so gracious. She did not speak much English and we don't speak Italian, but we communicated beautifully. She is a young grandmother type, always a friendly smile. She was there from early morning to late evening. Our deluxe/superior room was extremely spacious, as well was the balcony and the bathroom. Extremely helpful with directions, things to do, restaurants, etc. Wifi is not free but inexpensive. Good quality bathroom amenties. Sunny room. Was promised a shore view and it was spectacular.
for Couplesby A verified traveler
Posted May 22, 2013 on Hotels.com