The property is clean & charming. It’s 77 steps from the entrance of the villa to our room which is room#36, not too bad though being around Positano 77 steps is nothing lol you’ll get use to it. If you can, request for this room it has an amazing view as all the other rooms for sure but personally we think this room has a perfect eye view of the hillside & the coast. The staff are amazing, especially the reception staff they go above and beyond booking our transportation & spa day to another property (30Euros) to Hotel Villa Franca, amazing spa experience btw coz we had the facility for our selves and also they helped us book a private service to the airport (150 Euros 1 way). Just a tip, book a private service from the airport it will be worth it, you will pay the same amount when you take a regular metered taxi if not more like we did, big regret coz we paid (175 Euros for a raggedy taxi) & the driver just dropped us somewhere we have to walk with our suitcases to our Villa. Or if you travel light bus is cheaper. The best thing Bout this property is the breakfast, it’s served every morning at our terrace overlooking the gorgeous iconic cliffside villas, such a treat. The location is perfect, close to restaurants, stores and the spaggia grande beach. Be ready to take a lot of steps which will be a big part of the Positano experience but it’s worth it. We had an amazing time, we are glad we booked Hotel Villa Rosa. Exceptional service from all the staff! Grazie, Villa Rosa!