All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our go to place to stay while visiting Amarillo. Does not disappoint.
bobby
Stayed 3 nights in Apr 2024
Response from Andy Medellin on Apr 20, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
The rooms were not cleaned well. Trash was left around and the beds on the floor.
Allison
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 9, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
mckayla
Apr 7, 2024
Liked: Staff & service
mckayla
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 8, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
The pool and hot tub were nice. Its very peaceful property.
Robin
Stayed 1 night in Mar 2024
Response from Andy Medellin on Apr 5, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Very old and outdated, mold and residue several places, room walls were so thin we could hear all the neighbors all the time
Cody
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 3, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
It was really clean and the breakfast was really good.
Vanessa
Response from Andy Medellin on Mar 19, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
6/10 Okay
Anthony
Business traveler, Traveled with family
Mar 16, 2024
Liked: Amenities
Overall was average stay, lighting in bathroom was poor, staff when arrived seemed annoyed I was there.
Anthony
Stayed 2 nights in Mar 2024
Response from Andy Medellin on Mar 18, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
The lady at the front desk was sharing my information and who I am and where I live whoever she was on the phone with on her personal phone
Mitchell
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 27, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Jen
Feb 19, 2024
Jen
Stayed 3 nights in Feb 2024
Response from Andy Medellin on Feb 20, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
8/10 Good
Delaina
Feb 6, 2024
Liked: Cleanliness, staff & service
Delaina
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 7, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Isaias
Traveled with family and small children, Traveled with partner, Traveled with family
Feb 4, 2024
Liked: Cleanliness, staff & service, amenities
I had to give condition a 3 only because 3rd floor elevator button doesn’t work and you have to call front desk to call up elevator but everything else was excellent
Isaias
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 4, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Only reason I didn’t go full 5 star is because the pool was closed. Y’all should disclaim that when folks book with your hotel. But other than that the staff was awesome and the room a was clean and the TV was nice. We didn’t do breakfast but had coffee in the lobby and it was really good. Would stay again!
Timothy
Stayed 2 nights in Jan 2024
Response from Andy Medellin on Jan 29, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Phillip
Jan 17, 2024
Phillip
Stayed 1 night in Jan 2024
Response from Andy Medellin on Feb 7, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Quarters were perfect for me.
Lobby area and breakfast excellent.
Staff excellent
Judith
Stayed 1 night in Jan 2024
Response from Andy Medellin on Jan 17, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
4/10 Poor
Wade
Traveled with family
Jan 15, 2024
Liked: Cleanliness
Disliked: Staff & service
At 730 am the morning of checkin they marked me as a no show when check in time wasn’t till 300 pm charged me for a no show so I ended up having to pay for 3 nights total when I was staying 2 night they say they are gonna refund one night but I don’t understand how they put me as a no show in the morning of check in when I couldn’t check in till 3 and then wanting to still charge me for the 2 nights why not only charge me one night since they charged me a no show
Wade
Stayed 2 nights in Jan 2024
Response from Andy Medellin on Jan 15, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
8/10 Good
Hannah, Denver
Traveled with family and small children, Traveled with family
Jan 3, 2024
Liked: Cleanliness, staff & service
We choose this hotel cause it was outside of town and had a pool (which was shut down due to the health department) and quite. The staff was friendly and helpful. Our truck got broken into and found out that the hotel has lack of security cameras which concerned us a bit but outside of that it was a wonderful stay.
Hannah
Stayed 5 nights in Dec 2023
Response from Andy Medellin on Jan 3, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
6/10 Okay
James
Traveled with family
Jan 2, 2024
Liked: Staff & service
No free breakfast at that price? Baa
James
Stayed 1 night in Dec 2023
Response from Andy Medellin on Jan 8, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that we do indeed offer free breakfast. Mondays through Friday from 6am-9am and weekends from 7am-10am. Hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
8/10 Good
Ming
Traveled with family
Dec 29, 2023
Liked: Cleanliness, staff & service
Things are doing fine except the facility of this location is old
Ming
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 31, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Desk clerk was very helpful and very attentive to our needs. Will definitely use this facility in the future.
TERRY
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 27, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
We were having plumbing issues and just needed a place to stay for the night. We didn’t end up staying because of their policies and requirements of $100 cash extra, and we were never reimbursed for the room that we didn’t stay in.
Jessica
Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 15, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I do hope that you understand that since most hotels in Amarillo have went away with renting to locals altogether, we made an exception as long as a 100 cash deposit is held until the morning of check out. Nevertheless hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Avion
Dec 5, 2023
Avion
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 26, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Kimberly
Nov 28, 2023
Kimberly
Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 18, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
The convenience of having a warm breakfast before we embark on our journey home was a big plus!
Rogelio
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 28, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
8/10 Good
David
Nov 24, 2023
David
Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 15, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Staff is rude and they are thieves. Dirty rooms I had to clean my room before staying. Mold on the walls. Rusty shower curtain rods. Does not have a working indoor pool. Windows are bad and the wind howls the whole time. The list goes on. Over priced. Do not stay there.
Ryan
Stayed 14 nights in Nov 2023
Response from Andy Medellin on Nov 23, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I stand behind my staff and their integrity. Never once have they stolen from a guest. You were asked to leave after being notified of smoking and illegal activities going on in your room. Upon entering I discovered your guest high on something and weed all over the room, if needed I have photos to prove this. But nevertheless, I do appreciate your business and hope you have a great holiday season! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Old, run down hotel/motel. Needs a major remodel. Not very clean either.
Jennifer
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 20, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
8/10 Good
Sabera
Business traveler, Traveled with family
Nov 17, 2023
Liked: Cleanliness, staff & service, amenities
Not too good but average.
Sabera
Stayed 2 nights in Nov 2023
Response from Andy Medellin on Nov 17, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Room was clean and well maintained. Unfortunately our mattress was incredibly hard and uncomfortable making for a long weekend. Staff was friendly and welcoming.
Payton
Stayed 2 nights in Nov 2023
Response from Andy Medellin on Nov 13, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
10/10 Excellent
Mark
Nov 11, 2023
Mark
Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 1, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South
Very good value for the money. Clean, good breakfast, good staff.
Arthur
Stayed 3 nights in Nov 2023
Response from Andy Medellin on Nov 10, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South