Indoor pool

Reviews of Comfort Suites South

2.5 out of 5
Comfort Suites South
6318 Ventura Dr, Amarillo, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1001 reviews" "
Rating 8 - Good. 307 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

bobby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay while visiting Amarillo. Does not disappoint.
Stayed 3 nights in Apr 2024
Response from Andy Medellin on Apr 20, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 15, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

6/10 Okay

Allison

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The rooms were not cleaned well. Trash was left around and the beds on the floor.
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 9, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

mckayla

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 8, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were nice. Its very peaceful property.
Stayed 1 night in Mar 2024
Response from Andy Medellin on Apr 5, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

4/10 Poor

Cody

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and outdated, mold and residue several places, room walls were so thin we could hear all the neighbors all the time
Stayed 1 night in Apr 2024
Response from Andy Medellin on Apr 3, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Brenda, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable place to stay.
Stayed 1 night in Mar 2024
Response from Andy Medellin on Mar 29, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean and the breakfast was really good.
Response from Andy Medellin on Mar 19, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

6/10 Okay

Anthony

Business traveler, Traveled with family
Liked: Amenities
Overall was average stay, lighting in bathroom was poor, staff when arrived seemed annoyed I was there.
Stayed 2 nights in Mar 2024
Response from Andy Medellin on Mar 18, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Anthony Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Mar 2024
Response from Andy Medellin on Mar 15, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Andy Medellin on Mar 12, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfortable stay
Stayed 1 night in Mar 2024
Response from Andy Medellin on Mar 11, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

ALBA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Mar 2024
Response from Andy Medellin on Mar 11, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub and the bed was excellent.
Stayed 1 night in Mar 2024
Response from Andy Medellin on Mar 7, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Mitchell

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The lady at the front desk was sharing my information and who I am and where I live whoever she was on the phone with on her personal phone
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 27, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Jen

Stayed 3 nights in Feb 2024
Response from Andy Medellin on Feb 20, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Andy Medellin on Feb 12, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Delaina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 7, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Isaias

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
I had to give condition a 3 only because 3rd floor elevator button doesn’t work and you have to call front desk to call up elevator but everything else was excellent
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 4, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Bitsey, Desoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs. Convenient to our destination
Stayed 1 night in Feb 2024
Response from Andy Medellin on Feb 3, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Ashlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for time and place
Stayed 2 nights in Dec 2023
Response from Andy Medellin on Feb 3, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason I didn’t go full 5 star is because the pool was closed. Y’all should disclaim that when folks book with your hotel. But other than that the staff was awesome and the room a was clean and the TV was nice. We didn’t do breakfast but had coffee in the lobby and it was really good. Would stay again!
Stayed 2 nights in Jan 2024
Response from Andy Medellin on Jan 29, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Raquel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 1 night in Jan 2024
Response from Andy Medellin on Jan 22, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Phillip

Stayed 1 night in Jan 2024
Response from Andy Medellin on Feb 7, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarters were perfect for me. Lobby area and breakfast excellent. Staff excellent
Stayed 1 night in Jan 2024
Response from Andy Medellin on Jan 17, 2024
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

4/10 Poor

Wade

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
At 730 am the morning of checkin they marked me as a no show when check in time wasn’t till 300 pm charged me for a no show so I ended up having to pay for 3 nights total when I was staying 2 night they say they are gonna refund one night but I don’t understand how they put me as a no show in the morning of check in when I couldn’t check in till 3 and then wanting to still charge me for the 2 nights why not only charge me one night since they charged me a no show
Stayed 2 nights in Jan 2024
Response from Andy Medellin on Jan 15, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Hannah, Denver

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We choose this hotel cause it was outside of town and had a pool (which was shut down due to the health department) and quite. The staff was friendly and helpful. Our truck got broken into and found out that the hotel has lack of security cameras which concerned us a bit but outside of that it was a wonderful stay.
Stayed 5 nights in Dec 2023
Response from Andy Medellin on Jan 3, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

NAYEEMUDDIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy Medellin on Jan 3, 2024
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

6/10 Okay

James

Traveled with family
Liked: Staff & service
No free breakfast at that price? Baa
Stayed 1 night in Dec 2023
Response from Andy Medellin on Jan 8, 2024
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that we do indeed offer free breakfast. Mondays through Friday from 6am-9am and weekends from 7am-10am. Hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Ming

Traveled with family
Liked: Cleanliness, staff & service
Things are doing fine except the facility of this location is old
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 31, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally well!
Stayed 4 nights in Dec 2023
Response from Andy Medellin on Dec 27, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

TERRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk clerk was very helpful and very attentive to our needs. Will definitely use this facility in the future.
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 27, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 18, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were having plumbing issues and just needed a place to stay for the night. We didn’t end up staying because of their policies and requirements of $100 cash extra, and we were never reimbursed for the room that we didn’t stay in.
Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 15, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I do hope that you understand that since most hotels in Amarillo have went away with renting to locals altogether, we made an exception as long as a 100 cash deposit is held until the morning of check out. Nevertheless hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Andy Medellin on Dec 12, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Sparkplug

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will stay here again
Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 9, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Avion

Stayed 1 night in Dec 2023
Response from Andy Medellin on Dec 26, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price; recommend.
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 30, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 18, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of having a warm breakfast before we embark on our journey home was a big plus!
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 28, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

8/10 Good

David

Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 15, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

2/10 Terrible

Ryan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude and they are thieves. Dirty rooms I had to clean my room before staying. Mold on the walls. Rusty shower curtain rods. Does not have a working indoor pool. Windows are bad and the wind howls the whole time. The list goes on. Over priced. Do not stay there.
Stayed 14 nights in Nov 2023
Response from Andy Medellin on Nov 23, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I stand behind my staff and their integrity. Never once have they stolen from a guest. You were asked to leave after being notified of smoking and illegal activities going on in your room. Upon entering I discovered your guest high on something and weed all over the room, if needed I have photos to prove this. But nevertheless, I do appreciate your business and hope you have a great holiday season! Andy Medellin General Manager Comfort Suites South

8/10 Good

Randa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Hotel is clean & comfortable.
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 20, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a remodel & good cleaning
Old, run down hotel/motel. Needs a major remodel. Not very clean either.
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 20, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

8/10 Good

Sabera

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Not too good but average.
Stayed 2 nights in Nov 2023
Response from Andy Medellin on Nov 17, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

6/10 Okay

Payton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained. Unfortunately our mattress was incredibly hard and uncomfortable making for a long weekend. Staff was friendly and welcoming.
Stayed 2 nights in Nov 2023
Response from Andy Medellin on Nov 13, 2023
Thank you for you staying here with my Comfort Suites South family. I do apologize that you did not have the chance to fully enjoy your stay. I can assure you that I will look into these matters to fix them and then hopefully we will get to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Andy Medellin on Nov 13, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Mark

Stayed 1 night in Nov 2023
Response from Andy Medellin on Dec 1, 2023
Thank you for staying here with my Comfort Suites South family. Glad you enjoyed your stay and we hope to see you again! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Nov 2023
Response from Andy Medellin on Nov 10, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South

10/10 Excellent

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for the money. Clean, good breakfast, good staff.
Stayed 3 nights in Nov 2023
Response from Andy Medellin on Nov 10, 2023
Thank you for staying here with my Comfort Suites South family. I am ecstatic to hear that you enjoyed your stay and my team takes pride in knowing we were able to deliver such exceptional service. We hope to see you again on your next visit through Amarillo! Thank you! Andy Medellin General Manager Comfort Suites South