Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Free WiFi, bed sheets
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Reviews of Motel 6 Amarillo, TX - West

2 out of 5
Motel 6 Amarillo, TX - West
2032 Paramount Blvd, Amarillo, TX

Reviews

7.2

Good

Rating 10 - Excellent. 137 out of 469 reviews" "
Rating 8 - Good. 144 out of 469 reviews" "
Rating 6 - Okay. 73 out of 469 reviews" "
Rating 4 - Poor. 53 out of 469 reviews" "
Rating 2 - Terrible. 62 out of 469 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been in worst but for the most part wouldn't mind staying there again second time same room
Stayed 7 nights in Apr 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kaci

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Kaci, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Harvind

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 18, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room is not very clean and the pillowcases definitely did not get changed which grossed me out immediately, but we are happy to have a bed to sleep on for a few hours.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Amanda, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

KEVIN

Disliked: Staff & service, amenities, property conditions & facilities
This is fairly standard M6. Except my room had a battery powered smoke detector that started chirping at 4am. And just five days after DST began... I changed my batteries. The person at the checkout just said " Oh, I will let them know"... Nice way to treat your guests. And, why does a property of this size have battery powered smoke detectors in the first place?
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dusty. Rooms not clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi Mario,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 8, 2024
Hi William,Thank you for the excellent rating!! Maz K.#Team6

4/10 Poor

Jackie

Traveled with pets
People running around at all hours and the office calling 12 midnight waking me up
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024
Response from Nancy Y. on Apr 4, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I literally found blood stains on the chair in my room, and was refused a room change for the price I had already paid. The location is convenient, but I wholeheartedly do not recommend staying here. It was very unsafe. I caught someone trying to break into my car in the middle of the night.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi William,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 4, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi William,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Sandro

Stayed 1 night in Mar 2024

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk is absolutely WONDERFUL!! Her name is Kerri and she’s the kindest most friendly person I’ve ever dealt with during a hotel check in process!! Her customer service is above and beyond.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Kaci,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from Brand Experience Team on Mar 19, 2024
Hi Kaci, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Carrie

Liked: Cleanliness, staff & service
The property is no frills, fine for what you pay.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 19, 2024
Hi Carrie, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk clerk was very nice and very helpful.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi WilliamThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi William,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Andrea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
It’s a Motel 6…so it’s not a 5 star place but it is pretty clean and I was very impressed that the house keeper took the time to clean our room and give new linens etc on our second day. The staff was friendly when checking us in the night we came in. I just couldn’t sleep much because it was super bright outside and the curtain didn’t really block much of the light. Our dogs traveled with us this time so it worked perfectly for the 4 of us in this situation. If I were traveling with my dogs I would stay again. You are almost directly across from the fire station (didn’t bother us)…just made us feel safer and there are plenty of places to grab food and gas around it. The only complaints…..the TV was fuzzy and the blankets aren’t very thick!
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good conversation and keep clean room good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hey Nicholas, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 Terrible

Vanessa

Disliked: Cleanliness, property conditions & facilities
Manager was rude unprofessional anld did not respect our privacy!
Stayed 1 night in Feb 2024

10/10 Excellent

Abbrieanna

Stayed 1 night in Jan 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a one night stay. Very clean compared to some other motels.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Jacob,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Sharon

Liked: Cleanliness, staff & service
The room was very clean, Housekeeping stopped by to check to see if I needed anything, However, there are a few maintenance issues that need to be taken care, including repairing the Flooring and the headboard of the bed. Also some improved pillows would be nice. As a budget motel this place is actually a place that is clean and the staff are friendly and caring.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Isai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and informative staff member,highly appreciate and recommend
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi Isai,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Jacob

Stayed 1 night in Nov 2023

10/10 Excellent

Lacey

Stayed 1 night in Nov 2023

8/10 Good

Lacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 20, 2023
Hi Lacey,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Anthony

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated and dirty
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Anthony,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 Terrible

Justin Lane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible, me and my girlfriend woke up covered in bed bugs
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 13, 2023
Hi Justin Lane,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 Excellent

Josiah

Stayed 1 night in Oct 2023

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Oct 2023
Response from Brand Experience Team on Oct 30, 2023
Hi Traci,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Dennis, Katy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Desk rep, Kerri, was just super - very friendly, very helpful, great job!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Dennis,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Deborah, Spanish Fork

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice for the money. Room was clean and quiet.
Stayed 1 night in Sep 2023
Response from Nancy Y. on Oct 17, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Salvador

Stayed 1 night in Oct 2023

2/10 Terrible

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Traveled with pets
Liked: Cleanliness, staff & service
The lady that checked me in was very nice and helpful! The bedspread had burn marks in it and the tub had some nasty brown spots! Could also use some UBS outlets! Other then that room was clean!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 28, 2023
Hi Dawn, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

2/10 Terrible

Scott

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed this room for 1 night. Our water was out at home & mainly wanted to take showers. The room was horrible. We got a smoking room and cigarette burns in the sheets and floors, around tub, a couple of bugs crawling on floor, window curtain would not close all the way, tub had grime around outside that could have been cleaned if the maid did her job. Our pillows looked like someone had slept on them, the tables were not wiped, the tv reception only had a few clear channels, the rest were snowy, there was food particles in the microwave and lots of shady characters milling around outside.. Needless to say, we left before midnight and came home. We had planned to stay the night but it was too disgusting to stay. Wild horses couldn't make me sleep in that bed.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 21, 2023
Hi Scott,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Tonda

Stayed 1 night in Aug 2023

4/10 Poor

Francisco

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down and in a neighborhood that has seen better days. My room overlooked the alley and an abandoned building. It was pretty awful.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 15, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Dennis

Liked: Amenities, property conditions & facilities
Staff was excellent, location was great, facility was showing its age.
Stayed 1 night in Aug 2023
Response from Nancy Y. on Aug 15, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Brianna

Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very professional.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Sharon,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Cynthia, Fort Worth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First, we went to Motel 6 because they had a swimming pool. But upon arrival, there were two signs, one that said closed for maintenance and the other that said closed for the season. For that reason, we will not be going back to that Motel 6 on our next visit to Amarillo. Secondly, there was molded food in the refrigerator and some unknown substance in the freezer. Gross!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 7, 2023
Hi Cynthia,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not have stayed if I knew the swimming pool was down for maintenance Had stayed before and was looking forward to a cool dip in the pool.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 31, 2023
Hi Michael, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Kimberly

Traveled with pets
Liked: Cleanliness, staff & service
Walked in and the room looked and smelled clean. After my previous visit at another location this thrilled me.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 26, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6